Reception

Reviews of Sleep Inn Midway Airport Bedford Park

2.5 out of 5
Sleep Inn Midway Airport Bedford Park
6650 S Cicero Ave, Chicago, IL

Reviews

7.4

Good

Rating 10 - Excellent. 382 out of 1000 reviews" "
Rating 8 - Good. 259 out of 1000 reviews" "
Rating 6 - Okay. 150 out of 1000 reviews" "
Rating 4 - Poor. 86 out of 1000 reviews" "
Rating 2 - Terrible. 123 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 2 nights in Apr 2024

2/10 Terrible

Kimberthorian

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
I didn't like the point that 6ou are not told about the extra fees when you book a room. Then there are roaches in the room. I didn't like that at all. I saw a rat run down the hallway. Need better condition I will not book here again
Stayed 1 night in Apr 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 15, 2024
Thanks for the perfect rating, Omar! We can't wait to see you again soon for another amazing experience at Sleep Inn Midway Airport. Have a great day!

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean it was nice and quiet
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 13, 2024
Omar, it's wonderful to hear you appreciated the cleanliness and peacefulness at Sleep Inn Midway Airport. Thank you for the stellar review. We hope to welcome you back in the future.

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 10, 2024
Ashley, it's wonderful to hear you had an "awesome" experience at Sleep Inn Midway Airport. We're thrilled we could exceed your expectations. We're looking forward to welcoming you back on your next trip.

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great service
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 10, 2024
Alfredo, it's fantastic to read that you found the service at Sleep Inn Midway Airport to be excellent. We strive to make our guests' experience memorable and your feedback truly highlights our endeavours. We look forward to your next stay with us.

4/10 Poor

Alysia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good value for the price and expensive parking.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 8, 2024
Alysia, it is disappointing to read your feedback regarding our pricing and parking fees. Guests usually find our costs competitive for the surrounding area. We appreciate your feedback and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Kristian

Stay was comfortable
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 7, 2024
Kristian, it's delightful to hear that you had a comfortable stay at the Sleep Inn Midway Airport. We strive to provide our guests with utmost comfort, and we are glad to have achieved just that during your stay. Please do come back and stay with us again soon!

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 7, 2024
Alfredo, it's delightful to learn that you appreciated the top-notch service at Sleep Inn Midway Airport. We always strive to provide our guests with a rewarding stay. We eagerly anticipate your next visit.

10/10 Excellent

Kenosha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 7, 2024
Thank you for the great rating, Kenosha!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Sleep Inn Midway Airport! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was quick and friendly. The shuttle was convenient.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 6, 2024
Pauline, we're delighted to hear that you found our team members at Sleep Inn Midway Airport both swift and warm, and enjoyed the convenience of our shuttle service. We strive to make each guest's stay as comfortable as possible. Thank you for sharing your experience and we hope to welcome you back in the future.

10/10 Excellent

Sherketa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options, shopping
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 3, 2024
Sherketa, it's fantastic that you enjoyed the numerous dining and shopping options at Sleep Inn Midway Airport. We love providing a location that suits our guests' needs. We look forward to welcoming you again for another superb experience.

8/10 Good

Alece'

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 3, 2024
Alece', it's great to hear you enjoyed your stay at Sleep Inn Midway Airport. Your satisfaction is our top priority, and we're happy to know we met your expectations. We're looking forward to welcoming you back on your next trip.

6/10 Okay

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The cars, trucks and motorcycle noises were bad all night…not the hotel’s fault. The toilet is very noisy…
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 1, 2024
Laurie, thank you for sharing your experience. It's unfortunate that outside noise was a factor during your stay. At the same time, we're saddened to learn about the disturbance caused by the bathroom fixture. We always strive to provide a peaceful and comfortable environment and will certainly direct your input to the relevant department for review. We hope for another opportunity to serve you better in the future.

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a slight problem with me reservations but the staff was very adamant and polite about fixing the issue.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 1, 2024
Brandy, it's heartening to hear that our team at Sleep Inn Midway Airport was able to effectively address your reservation concern. We're glad their courteous and unwavering dedication enhanced your visit. Looking forward to hosting you again in the future.

8/10 Good

Susanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They sent me a text the day before check in about can they do anything special. I responded and got a robo reply that they would get back to me in 2 or 3 days. Breakfast was good. Coffee was bad, both at the breakfast and the room. No comfy chair. Lots of planes heard.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 30, 2024
Susanna, it's pleasing to hear that you enjoyed your breakfast at Sleep Inn Midway Airport. We appreciate your feedback regarding the coffee and our communication. We strive to improve these aspects for a more enjoyable stay. Furthermore, we will consider your suggestion about the room amenities. Sometimes, the activity from the nearby airport can be noticeable and we hope it didn't cause much inconvenience. Looking forward to welcoming you back for an improved experience.

2/10 Terrible

Patricia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room smell like a skunk.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 31, 2024
We appreciate the feedback, Patricia.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

10/10 Excellent

Celes

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to midway airport.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 30, 2024
Celes, it's wonderful to know that the Sleep Inn Midway Airport's convenient location met your needs perfectly. We strive to make travel easier for our guests, and we're delighted to hear about your positive experience. We hope to host you again in the future when your travels bring you back to the area.

8/10 Good

Isidro

Business traveler
Good place
Stayed 7 nights in Mar 2024
Response from Customer Service on Mar 28, 2024
Isidro, it's great to hear your feedback! We're thrilled you found Sleep Inn Midway Airport to be a good stay. We hope to see you again soon for another welcoming stay!

10/10 Excellent

Juan sanchez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 28, 2024
Juan, thank you for your outstanding rating of Sleep Inn Midway Airport. We're thrilled that you had a satisfying experience. We appreciate your recognition and eagerly await your return visit.

8/10 Good

Aracele

Business traveler
They don’t clean the rooms , unless you ask.
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 27, 2024
Aracele, we appreciate you taking the time to leave feedback. We're sorry to hear about the inconvenience related to room service and would like to note that our cleaning protocol may need requesting to cater to individual preferences. We hope to welcome you back at Sleep Inn Midway Airport and provide you with an even better experience.

10/10 Excellent

Sonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at this time
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Sonya, it's wonderful to hear that you had a perfect stay at Sleep Inn Midway Airport. Thank you for your feedback and we're looking forward to welcoming you back in the future.

8/10 Good

Rosheda

Traveled with family
Liked: Cleanliness
The hotels served its purpose it was clean and rooms was nice just small bathrooms
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Rosheda, thank you for taking the time to leave a review. We're pleased to hear the cleanliness and overall condition of our guestrooms at Sleep Inn Midway Airport met your expectations. Though, we understand the smaller bathroom size might not have been ideal. We appreciate your feedback and look forward to the opportunity to serve you again.

6/10 Okay

LaToya

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
My thermostat didn’t work. I was freezing all night. One of my pillowcases was stained. The people were nice and the breakfast was decent. The location is convenient to the airport. But the place wasn’t super clean.
Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 26, 2024
LaToya, we appreciate your feedback. It's disheartening to hear you had issues with the room temperature and cleanliness. We strive to ensure all guest rooms are comfortable and up to high standard. It's good to hear that you found our team members friendly and our complimentary breakfast satisfactory. Thank you for noting our convenient location. We hope to have another opportunity to provide a better experience. Your concerns will be addressed with our team.

10/10 Excellent

Roberto

Stayed 1 night in Mar 2024
Response from Customer Service on Apr 14, 2024
Roberto, it's wonderful to see your top score of Sleep Inn Midway Airport. We're glad to know we met your expectations and hope to welcome you back in the future for another great experience. Thank you for choosing us for your stay.

2/10 Terrible

Elden

Liked: Cleanliness, property conditions & facilities
Too much louder people
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 24, 2024
Elden, it's an unfortunate situation to hear that disturbances during your stay detracted from your overall experience. Please know that the comfort and peace of our guests are our highest priorities. We hope to get another chance to serve you better and deliver the peaceful stay you deserve.

10/10 Excellent

David, Big Spring

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the mattress, shower and the view
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 22, 2024
David, it's delightful to know that you savored your stay at Sleep Inn Midway Airport. We're glad the comfort of the mattress, the refreshing showers and the scenic views significantly added to your experience. We can't wait to welcome you again!

8/10 Good

Jennil, Sarnia

Liked: Cleanliness, staff & service
Good location for good price
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 19, 2024
Jennil, it's great to hear that you found Sleep Inn Midway Airport's location and pricing to be satisfactory. Thank you for choosing our property for your stay. We hope to see you again soon!

4/10 Poor

Richard

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$20 charge to park your vehicle, terrible might as well just increased the room rate
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 18, 2024
Richard, we understand your concerns regarding the additional parking charges. While these fees are standard for our area due to limited available parking, we'd be more than glad to discuss alternative options for your next stay. We trust that a more satisfactory experience awaits you in the future.

8/10 Good

Greg, Bloomington

Business traveler
Liked: Cleanliness, staff & service, amenities
Decent inexpensive place to stay
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 16, 2024
Greg, it's great to hear that you found value in your stay at Sleep Inn Midway Airport. We welcome your feedback and hope to see you again in the future.

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 15, 2024
Sara, thank you for taking the time to rate Sleep Inn Midway Airport. We're pleased to see that your stay met your expectations and we hope to serve you again soon. Your continuous patronage is much appreciated.

10/10 Excellent

Griselda

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 12, 2024
Griselda, thank you for your review. We're delighted to know that your experience at Sleep Inn Midway Airport met your expectations. We hope to welcome you back in the near future for yet another satisfactory stay.

10/10 Excellent

Jamie

Stayed 1 night in Mar 2024
Response from Customer Service on Mar 31, 2024
Thank you for the excellent rating, Jamie!Our goal is to go above and beyond to ensure our guests have a memorable experience at Sleep Inn Midway Airport! We look forward to hosting you again soon.

10/10 Excellent

Shania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 10, 2024
Shania, thank you for choosing the Sleep Inn Midway Airport for your stay. We're pleased to hear you had a satisfactory experience with us. It would be a pleasure to have you again for another great stay in the near future. Safe travels!

8/10 Good

Danny

Traveled with family and small children
Liked: Staff & service, amenities
Room to hot
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 12, 2024
Danny, we appreciate your feedback. At Sleep Inn Midway Airport, we're always striving to ensure our guests' comfort levels. We understand there were some issues with the temperature, and we want to assure you that we're looking into perfecting our climate control for your future stay. Thank you, and we look forward to welcoming you again.

8/10 Good

Kimberly

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 7, 2024
Thank you for taking the time to leave us a 4/5 rating, Kimberly!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Sleep Inn Midway Airport.

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem i had was the back door by my room didn't lock everything else was great would rent again
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 5, 2024
Angie, thank you for sharing your feedback. We're glad to hear that overall, your stay at Sleep Inn Midway Airport was enjoyable. Your comments about the back door have been taken seriously and will be looked into. We strive to ensure the utmost safety and comfort for our guests. We look forward to welcoming you back soon. Safe travels!

6/10 Okay

Sonia

Traveled with family
Disliked: Amenities
It needs a lot up updating , cleanliness needs work too. Staff was nice .
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 4, 2024
Sonia, thank you for sharing your observations. We recognize that you experienced a few concerns regarding the modernity and upkeep of our surroundings. Rest assured, consistent improvement is our utmost priority. It's wonderful to hear that our team members left a positive impression on you. We hope for another opportunity to deliver a much-improved experience next time.

10/10 Excellent

Joshua

Stayed 1 night in Mar 2024
Response from Customer Service on Mar 24, 2024
Joshua, we appreciate your positive rating for Sleep Inn Midway Airport. We're thrilled to see you enjoyed your stay and hope to welcome you back again soon.

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff.
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 3, 2024
Thanks for the splendid review, Vivian!It's fantastic you had such an excellent experience at Sleep Inn Midway Airport and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you.We look forward to hosting you again soon so we can share another amazing experience with you.

10/10 Excellent

Tesfaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Customer Service on Mar 2, 2024
Thank you for the wonderful rating, Tesfaye!It's fantastic you enjoyed your time at Sleep Inn Midway Airport so much! We look forward to hosting you again soon for another amazing experience!

10/10 Excellent

Daniel, HAzel crest

Stayed 1 night in Feb 2024
Response from Customer Service on Mar 21, 2024
Daniel, it's wonderful to see such a positive rating for Sleep Inn Midway Airport. We're delighted you had a stellar stay. We hope to welcome you back soon for another amazing stay. Safe travels!

8/10 Good

Atiyah

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 29, 2024
Thanks for the 4/5 rating, Atiyah!We're happy you had such a lovely stay at Sleep Inn Midway Airport! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

2/10 Terrible

Dulce

Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 21, 2024
Dulce, we're sorry to hear about your recent stay. We're continually seeking to improve our guest experience and welcome any specific feedback you may have. We invite you to get in touch with us directly so we can better understand your reasons for dissatisfaction. Please know we value your feedback and hope for an opportunity to make your next experience with us a better one.

2/10 Terrible

Tiki

Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 21, 2024
Tiki, it appears you left a rating without any written feedback. We're sorry to hear that your stay with us may not have met your expectations. We truly appreciate feedback as it helps us identify areas needing improvement. We invite you to share specific issues or experiences during your stay, to better address and rectify future concerns.

8/10 Good

Javier

Traveled with partner
Liked: Cleanliness, staff & service
Weed smell in hallways
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 26, 2024
Javier, we appreciate your feedback concerning your recent experience with us. It's regrettable to hear about the unwanted odors you encountered during your stay. Rest assured, the management team at Sleep Inn Midway Airport will take prompt action to ensure a comfortable and refreshing environment for all our guests moving forward. Thank you for bringing this matter to our attention.

8/10 Good

Kimberly

Stayed 1 night in Feb 2024
Response from Customer Service on Mar 21, 2024
Kimberly, thank you for choosing Sleep Inn Midway Airport and rating us. We're delighted you seemed to have had a favorable stay. We'd love to welcome you back any time. Safe travels!

8/10 Good

Haochuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 25, 2024
Thank you for sharing your thoughts with us, Haochuan!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Sleep Inn Midway Airport. Thank you and have a lovely day!

10/10 Excellent

Laquisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. What I loved most about it was how convenient it was to local restaurants and shopping also right next to the airport. Staffing was also amazing. They really took care of they’re customers needs. Breakfast the first morning wasn’t so amazing but the second day was amazing. Very clean and spacious for myself and my son. I would most definitely book here again and I recommend this place.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 20, 2024
Laquisa, your glowing feedback for Sleep Inn Midway Airport is truly appreciated. It's wonderful to hear you enjoyed the prime location and found our team members amazing in addressing customer needs. We're thrilled you found the hotel clean and spacious. While it seems your initial breakfast experience wasn't up to par, we're pleased your subsequent experience was. We're excited for your next visit and look forward to making it another positive experience.

2/10 Terrible

ashraf

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Smells bad there is no hot water
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 19, 2024
Ashraf, we regret to learn about the challenges you faced during your stay, particularly the issues with the water temperature and overall upkeep. Maintaining a fresh environment and ensuring basic amenities like hot water is certainly our responsibility. We have shared your feedback with the maintenance team for immediate attention. We hope for another opportunity to serve you better.