Ratings based on 261 Verified Reviews

3.8 out of 5
80% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Good location for us

Posted Nov 25, 2017
Pros: location; cleanliness; breakfast
Cons: Computer availability.
Location: Hotel near O'Hare Airport
Hotel location made it easy for us to get around to restaurants we wanted and near family for holiday. Room clean and comfortable. Breakfast offered many choices. Pleasant experience all around.
4 out of 5
Recommended
for Everyone
by A verified traveler

park, sleep & ride

Posted Oct 29, 2017
Like the fact that we can leave our car there for a week for a very good price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2017
Great experience. Airport shuttle service was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quite and Convenient

Posted Aug 30, 2017
Pros: The price was right and we still had a great time in Chicago.
Location: Not really an area with much to do. There were a few restaurants that we did not try.
The room was clean, nicely laid out, and very quiet for being so close to the airport. The hotel is also a short drive to the Franklin Park suburban train and Chicago blue line, so two ways into the city. Not much to walk to, so you need a car, unless taking the train into Chicago from the airport. There is free shuttle. The inside of the hotel is much nicer than it appears from the street entrance.
4 out of 5
by A verified traveler

Slow check in but nice rooms.

Posted Aug 25, 2017 on Hotels
The check in was very slow and confusing. A lot of people coming in with vouchers and the front desk ladies would stop the check in they were processing to help the voucher people. It took us almost 30 minutes to get to our room. Once there though, it was nice enough for our one night stay and the breakfast in the morning was acceptable. It was also very reasonably priced.
5 out of 5
Recommended
for Everyone
by A verified traveler from Whitewater, WI

Very nice staff

Posted Aug 24, 2017
My wife was arriving in a very late night flight and they were willing to wait almost 2 hours after their shift ended to go to pick her up, very nice staff both, the driver and the front-desk lady
5 out of 5
by Sabrina

This traveler left a rating score only Posted Aug 21, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Perfect employee need more customer services skills
4 out of 5
by Xiaodong

Posted Aug 21, 2017 on Hotels
The lady helped us to check in spent a long time to get the credit card straight
5 out of 5
by L J

This traveler left a rating score only Posted Jul 30, 2017 on Hotels