Ratings based on 473 Verified Reviews

3.9 out of 5
78% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Convenient to where I was going, close to airport

Posted Jul 24, 2017
Pros: Convenient to airport. Room cleaning service was very good. Friendly staff. Although I didn't use it, there is a nice indoor pool.
Cons: Perhaps have a reduced rate or discount for guests in the Hotels restaurant/bar.
Location: Didn't find much to do around hotel as it's in an industrial area.
Stayed at hotel for 3 ngt's. Was convenient to where I was going and also close to the airport. A few drive thru restaurants are close by, not many shopping areas.
Comment from Hotel Management
Jul 26, 2017 by Sean S., Hotel Management
Hello Rich, Thank you for taking the time in providing us your feedback. We are glad to see that you enjoyed an overall good experience. Again, thank you for your feedback and we hope to see you soon.
1 out of 5
by A verified traveler

Posted Jul 23, 2017
Horrible they put me on the first floor and first floor look like for handicapped customer. Restroom doesn't even have a table can not put anything restroom floor is flat water all over the floor
Comment from Hotel Management
Aug 15, 2017 by Sean S., Hotel Management
Hello Anonymous, Thank you for taking the time in providing us your feedback. I truly apologize that your experience was below our expectations. I will make sure to share your feedback with the hotel to ensure we take better care during your next visit. Again, thank you for sharing and we hope to see you soon!
5 out of 5
by A verified traveler

Posted May 4, 2017 on Hotels
Comment from Hotel Management
Jun 7, 2017
Thank you for offering your feedback!. We are happy to see that you enjoyed your overall experience with us. Thank you for choosing to stay with us and we hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from IN

Nice hotel close to everything

Posted Apr 28, 2017
Very clean, quiet, close to restaurants. Everything was great
Comment from Hotel Management
Jun 7, 2017 by Sean S., Hotel Management
Thank you for offering your feedback!. We are happy to see that you enjoyed your overall experience with us. Thank you for choosing to stay with us and we hope to see you soon.
4 out of 5
by Tom

Posted Apr 8, 2017 on Hotels
Hotel was clean and very nice. Nice bar and restaurant on site.
Comment from Hotel Management
Jun 7, 2017
Thank you for offering your feedback!. We are happy to see that you enjoyed your overall experience with us. Thank you for choosing to stay with us and we hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canton Oh

1 night layover in the Windy City

Posted Mar 28, 2017
Very friendly staff, clean room, good food & nice bar. 👍
Comment from Hotel Management
Mar 29, 2017 by Sean, Hotel Management
Hello Curto, Thank you for taking the time in sharing your feedback with us. We are happy to see that you enjoyed your experience. Again thanks for the feedback and we hope to see you soon!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Western PA

Convenient hotel for business activity in area

Posted Mar 28, 2017 on Orbitz
Pros: This hotel was conveniently located to O'Hara airport and to several business locations that were on our itinerary. The staff did a great job!
The Holiday Inn Express was a great option for our business activity in the Elk Grove Village vicinity. Along with the hotel accommodation, the bar and restaurant located within were quite satisfactory for breakfast and dinner. The hotel staff were extremely polite and accommodating in all aspects of our stay. Certainly, we would recommend this location for others looking for a hotel that is very convenient to Chicago O'Hara.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2017
This hotel had a terrific and helpful staff, the on-site restaurant was delicious, and the rooms were luxurious and perfect for our stay.
Comment from Hotel Management
Mar 23, 2017 by Sean, Hotel Management
Hello and thank you for offering your feedback regarding your recent stay with us. We are very happy that you enjoyed your experience! Again thank you for your feedback and we hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2017
Nice Hotel and friendly staff! Would stay there again.
Comment from Hotel Management
Mar 23, 2017 by Sean, Hotel Management
Hello and thank you for offering your feedback regarding your recent stay with us. We are happy that you enjoyed your experience! Again thank you for your feedback and we hope to see you soon.
3 out of 5
by A verified traveler from wisconsin

Not close to airport

Posted Mar 16, 2017
Pros: It was pretty clean
Cons: Miss advertising of a FREE shuttle. It's not free. They charge your credit card after you leave. $15.00 per person each way. I don't think that FREE!
It was advertised that this hotel had a free shuttle to and from the Chicago airport. Well, once you are gone, they will charge your credit card $15.00 per person each way. What a racket!!!!! AND, it is actually 9 miles from the airport. I would suggest looking elsewhere if you need a place closer to the airport. Plus, the miss advertising of a "FREE" shuttle. NOT FREE!!!!!