Interior entrance
Check availability

Reviews of FairBridge Inn Express Melrose Park

3.5 out of 5
FairBridge Inn Express Melrose Park
1900 North Mannheim Road, Melrose Park, IL

Reviews

4.6
Rating 10 - Excellent. 131 out of 1004 reviews" "
Rating 8 - Good. 106 out of 1004 reviews" "
Rating 6 - Okay. 150 out of 1004 reviews" "
Rating 4 - Poor. 163 out of 1004 reviews" "
Rating 2 - Terrible. 454 out of 1004 reviews" "

4.6/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Derrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very dirty and the most out dated room straight from 1950’s . Bathroom looks dirty and very questionable over beds are stained with seems to be liquid residue in
Stayed 1 night in Apr 2024

10/10 Excellent

Tallevette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is courteous and helpful. The lobby was clean and roomy. I enjoyed my stay here.
Stayed 7 nights in Apr 2024

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly no matter what other say the staff help you out in anyway they can. They are only human they can’t do it all so I liked my stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Tallevette

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the desk is polite and knowledgeable. The lobby is super clean. Coffee in the mornings are helpful in starting my day.
Stayed 4 nights in Apr 2024
Response from sid sharma on Apr 10, 2024
Dear Tallevette,We appreciate your business, and are happy to know you feel welcomed! Sincerely,Manager.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from sid sharma on Apr 10, 2024
Dear Allen,Thank you for your feedback about your stay, please come back and stay at our hotel soon!Sincerely,Manager.

4/10 Poor

sebastian

Disliked: Cleanliness, amenities, property conditions & facilities
The water pressure was turned in the unit where it made it a problem to get hot in the sink and the rrom didn't hv a remote for the tv and tje room door was not secure as it should be needed maintenance to it
Stayed 1 night in Apr 2024
Response from Sid sharma on Apr 10, 2024
Dear Sebastian, We appreciate your feedback, and we apologize for any inconvenience you may have had during your stay. However, please know that our front desk staff is here to help and we will try to accommodate you as best as possible for your future stay. Sincerely,Manager.

10/10 Excellent

Tallevette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was fast. And I thought the lady was personable and efficient. The lobby was clean an spacious.
Stayed 4 nights in Mar 2024
Response from Sid Sharma on Apr 10, 2024
Dear Tallevette,We appreciate your feedback, and would like to let you know we are happy you enjoyed your stay please come back soon! Sincerely,Manager.

8/10 Good

Brenda

Liked: Staff & service
There was a leak in the ceiling by the bathroom.
Response from Sid Sharma on Apr 2, 2024
Dear Brenda,We appreciate your feedback, please let us know next time so we can fix the problem for you so you can go back to enjoying your stay! We look forward to your next stay.Sincerely,Manager.

4/10 Poor

Keith

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog barking all night
Stayed 1 night in Mar 2024
Response from General Manager on Mar 28, 2024
We're truly sorry to hear that your experience didn't meet your expectations. It's important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue promptly. We thank you for bringing this to our attention and hope to resolve it to your satisfaction.

2/10 Terrible

Elio, Burien

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was stinky and dirty
Stayed 1 night in Mar 2024
Response from General Manager on Mar 28, 2024
We're truly sorry to hear that your experience didn't meet your expectations. It's important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue promptly. We thank you for bringing this to our attention and hope to resolve it to your satisfaction.

8/10 Good

Kimberly

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 28, 2024
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a great experience. Our team works hard to deliver the best service possible, and we're glad to see that reflected in your visit. We look forward to welcoming you back soon!

4/10 Poor

Delfonick, Bellwood

Stayed 1 night in Mar 2024
Response from sid sharma on Apr 2, 2024
Dear Delfonick,We appreciate your feedback, and please let us know if we can do anything for you in the future to better accommodate your stay.Sincerly,Manager.

2/10 Terrible

Emily

Stayed 2 nights in Mar 2024

2/10 Terrible

ana, Indianapolis

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegué al lugar antes de tiempo era cobro d 15 por entrar antes el cual no era problema no queria entrar habitación al final me diero. Una sin estar limpia ni las sabanas ni el baño estaba limpio fue mi peor estancia
Stayed 1 night in Mar 2024
Response from Sid sharma on Mar 27, 2024
Dear ana,We appreciate your feedback, and we take all our reviews inconsideration to address any problems. We apologize for any inconvenience you had during your stay.Sincerely,Manager

2/10 Terrible

Barrett

Disliked: Staff & service, amenities, property conditions & facilities
It was the worst hotel I’ve ever been too
Stayed 1 night in Mar 2024
Response from Sid Sharma on Mar 27, 2024
Dear Barrett,We appreciate your feedback, although we do apologize for any inconvenience you had during your stay. Sincerely, Manager.

10/10 Excellent

Dario, Costa Mesa

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Mar 2024
Response from Sid Sharma on Mar 27, 2024
Dear Dario,We appreciate your feedback and hope you enjoyed your stay at our hotel. Please come back soon, Thank you!Sincerely,Manager

10/10 Excellent

Dario, Costa Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2024
Response from Sid sharma on Apr 10, 2024
Dear Dario,Thank you for giving us a 5 out of 5 review, we hope you enjoyed your stay! Please come again soon :) Sincerely,Manager.

10/10 Excellent

Dario, Costa Mesa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Mar 2024
Response from Sid Sharma on Apr 10, 2024
Dear Dario,Thank you for giving us a 5 out of 5 review, we hope you enjoyed your stay! Please come again soon :) Sincerely,Manager.

10/10 Excellent

Georgine, Sioux City

Traveled with family
Liked: Cleanliness, staff & service
The building is dated, and there are a few things that need repairs. The main issue was other guests being loud. But the staff was amazing and helpful! We gotnin a bit too early for check-in, but they still let my family and I check-in. We enjoyed our stay.
Stayed 3 nights in Feb 2024
Response from Sid sharma on Mar 5, 2024
Dear Georgine,We appreciate your feedback, although we are sorry to hear some of the other guests were louder than others. We hope you enjoyed your stay and look forward to your business again in the future! Sincerely,Manager

10/10 Excellent

Tereza

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 2 nights in Feb 2024
Response from SID SHARMA on Feb 21, 2024
Dear Tereza,Appreciate your feedback, and look forward to your future business. Have a great day!Sincerly,Manager.

10/10 Excellent

Julia

Traveled with family
Liked: Amenities, property conditions & facilities
I definitely visit again.
Stayed 1 night in Jan 2024
Response from Sid Sharma on Jan 25, 2024
Dear Julia, We appreciate your rating and feedback! We are happy to know you were happy with your stay at our hotel, please come again soon!

2/10 Terrible

Shanika

Stayed 4 nights in Jan 2024
Response from Sid Sharma on Jan 19, 2024
Dear Shanika, We appreciate your feedback, please let us know how we can exceed expectations on your stay in the future! Thank you for your business. Sincerely,Manager

2/10 Terrible

Lisa

When I got there the power was out. Also there was no hot water in the bathroom sink.
Stayed 1 night in Jan 2024
Response from Sid Sharma on Jan 19, 2024
Dear Lisa, We appreciate your feedback, and are sorry to hear about any inconvenience you had during your stay! Unfortunately due to the weather we have been experiencing we did have a short power outage in the area so we do apologize. Hopefully, you can come back soon! Thank you for your business. Sincerely,Manager

6/10 Okay

Gonzalo

Stayed 2 nights in Jan 2024
Response from Sid sharma on Jan 25, 2024
Dear Gonzalo,We appreciate the feedback on your stay. Please let us know if there's anything more we can do to accommodate you during your stay. We look forward to seeing you in the future!

2/10 Terrible

Andrea

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sid sharma on Jan 25, 2024
Dear Andrea,we appreciate your rating and feedback, please let us know any time during your stay if we can accommodate you during your stay! We hope to see you in the future.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't have any thing bad to say. The service was good, I felt safe. I slept good.
Stayed 1 night in Dec 2023
Response from Sid Sharma on Jan 26, 2024
Dear Christina,We appreciate your feedback and review. We are happy you were satisfied with your stay, please come back soon! We thank you for your buisness.Sincerely,Manager

6/10 Okay

Rayman

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sid Sharma on Jan 26, 2024
Dear Rayman, We appreciate your feedback, please let us know how we can better accommodate you for your future stay! We look forward to seeing you soon. Sincerely,Manager

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The front desk was nice but the room floor was sticky, beds looked unkept we ended up leaving 3 hours in.
Stayed 1 night in Dec 2023
Response from Sid sharma on Jan 26, 2024
Dear Guest, We appreciate your feedback, we are sorry to hear about your experience during your stay. Keep in mind our front desk is available if any housekeeping service or maintenance may be needed we will try to accommodate you as best as possible.Sincerely,Manager

2/10 Terrible

Ramon

Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Sid Sharma on Dec 27, 2023
Dear Ramon,Thank you for taking the time to share your review with us. We hope you will give us an opportunity to better serve you in the near future.Sincerely,Manager

2/10 Terrible

Yarixza Lee

Stayed 1 night in Dec 2023
Response from Sid Sharma on Dec 27, 2023
Dear Yarixza Lee,Thank you for taking the time to share your review with us. We hope you will give us an opportunity to better serve you in the near future.Sincerely,Manager

4/10 Poor

Gabriela

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sid Sharma on Dec 14, 2023
Dear Gabriela,Thank you for taking the time to share your review with us. We hope you will give us an opportunity to better serve you in the near future.Sincerely,Manager

10/10 Excellent

Sharon

Liked: Staff & service, property conditions & facilities, room comfort
It was ok!! There was some loud people in hallways frightening!! But it was ok!!
Stayed 1 night in Dec 2023
Response from Sid Sharma on Dec 14, 2023
Dear Sharon,Thank you for taking the time to share your experience with us. We are sorry for the inconvenience. I have personally addressed this with our front desk staff to ensure this won't happen again. We hope you will give us an opportunity to better serve you in the near future.Sincerely,Manager

10/10 Excellent

Clemente

Liked: Cleanliness, staff & service, property conditions & facilities
I like to stay here
Stayed 2 nights in Nov 2023
Response from Sid Sharma on Dec 6, 2023
Dear Clemente,Thanks for taking the time to give your feedback. We are looking forward to welcoming you again. Sincerely,Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Nov 2023
Response from Sid Sharma on Dec 2, 2023
Dear Christopher, Thanks for taking the time to give your feedback. We hope your next visit will be even better.Sincerely,Manager

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
The front desk guy was acting weird and he even locked my card for no reason but les say it was an accident, the morning girl was nice,they said the offer breaksfast but they only had coffee and last day they didn't had coffee.
Stayed 2 nights in Nov 2023
Response from Sid Sharma on Nov 27, 2023
Dear Luis,Thanks for taking the time to give your feedback. We only offer coffee in the morning from 06 am to 11 am. We are sorry for any inconvenience. We hope you will give us an opportunity to better serve you in the near future.Sincerely,Manager

10/10 Excellent

Janice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 8 nights in Nov 2023
Response from Sid Sharma on Nov 22, 2023
Dear Janice,Thank you for taking the time to share your review with us. We hope your next visit will be even better.Sincerely,Manager

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 2 nights in Nov 2023
Response from Sid Sharma on Nov 21, 2023
Dear Janice,Thanks for taking the time to give your feedback. We hope your next visit will be even better.Sincerely,Manager

10/10 Excellent

Joshua

Stayed 1 night in Nov 2023
Response from Sid Sharma on Dec 6, 2023
Dear Joshua,Thank you for taking the time to share your review with us. We hope your next visit will be even better.Sincerely,Manager

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel and an affordable rate. Good place to stay.
Stayed 1 night in Nov 2023
Response from Sid Sharma on Nov 8, 2023
Dear Christopher,Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2023
Response from Sid Sharma on Nov 8, 2023
Dear Christopher,Thanks for taking the time to give your feedback. We are looking forward to welcoming you again.Sincerely,Manager

2/10 Terrible

Levan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible HORRIBLE stay last night. (I have pictures of everything as well if needed) The first room I had was being worked on with paint everywhere. 2nd room had Roaches, stains in bed sheets/showers. A/c leaking a lot of water upon entry. No T.v. When asked to switch again the agent said no he can’t. (Rooms was available, then told me to wait for maintenance (never came) by far the worst and experience and customer service. All Rooms had one towel. Absolutely horrible experience.
Stayed 1 night in Nov 2023
Response from Sid Sharma on Nov 8, 2023
Dear Levan,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrences.We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,Manager

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stay Here
The hotel was not clean. There was no heat in my room. There were dead bugs in the shower and on the floor. They also had heavy traffic in the hallway all night.
Stayed 2 nights in Nov 2023
Response from Sid Sharma on Nov 8, 2023
Dear Mam/Sir,Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.Sincerely,Manager

2/10 Terrible

Tiesha

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
No
The heat didn’t work my room was freezing cold when I told front desk he told me I had to wait till 12 at 12 it was a different front desk and he said he didn’t know what I was talking about. At first I thought it was people having a party in the hallway at 4 am but no it was the room next door you’d swear they right outside my door. The mattress was so nasty I brought my own sheets though and the phone was connected to nothing with no fire alarms I just couldn’t bear how unsafe.
Stayed 2 nights in Nov 2023
Response from Sid Sharma on Nov 8, 2023
Dear Tiesha,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrences.We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,Manager

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sid Sharma on Nov 1, 2023
Dear Luis,Thank you for taking the time to share your review with us. We hope your next visit will be even better.Sincerely,Manager

6/10 Okay

Shenita griff

Stayed 1 night in Oct 2023
Response from Sid Sharma on Oct 30, 2023
Dear Shenita griff,Thank you for taking the time to share your review with us. We hope you will give us an opportunity to better serve you in the near future.Sincerely,Manager

6/10 Okay

Brenda

Stayed 1 night in Oct 2023
Response from Sid Sharma on Nov 21, 2023
Dear Brenda,Thank you for taking the time to share your review with us. We hope your next visit will be even better.Sincerely,Manager

10/10 Excellent

Efren

Stayed 1 night in Oct 2023
Response from Sid Sharma on Nov 21, 2023
Dear Efren,Thank you for taking the time to share your review with us. We are looking forward to welcoming you again.Sincerely,Manager

4/10 Poor

Cincelia

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Foul me once
This was my second stay at this hotel. The first time I stayed it wasn't that bad. This time it was worse. The room wasn't that clean the bathroom smell of moles. When you turn the heater on it smell like smoke. There was no microwave in the room. It was only one in the lobby and it did not work very well. The mini fridge in my room was half clean.
Stayed 2 nights in Oct 2023
Response from Sid Sharma on Oct 24, 2023
Dear Cincelia,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrences.We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,Manager

4/10 Poor

mark

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
if all you need is a bed to crash in this is the place!
Stayed 7 nights in Oct 2023

8/10 Good

Joshua

The hotel like an old and bored into room
Stayed 5 nights in Oct 2023
Response from Sid Sharma on Nov 1, 2023
Dear Joshua,Thanks for taking the time to give your feedback. I am sorry to hear that you feel bored in the room, you can enjoy our HD TV channels and vending snacks. We hope your next visit will be even better.Sincerely,Manager