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Get an overview of this hotelFamily-friendly hotel with full-service spa and restaurant

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
Babysitting or childcare (surcharge)

Located in a national park, this family-friendly hotel is 0.5 mi (0.7 km) from Pyramid of Kukulkan and 0.5 mi (0.8 km) from Court of the Thousand Columns.

Location

This hotel features a full-service spa, a restaurant, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and spa services.

Hotel Features

Room Amenities

All rooms are individually decorated and offer ceiling fans and hair dryers.

Hotel Amenities

Hotel Amenities

Hacienda Chichen Resort & Yaxkin Spa features a full-service spa and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers spa services, a library, and a terrace. For a surcharge, an area shuttle within 6 km is available to guests. Onsite self parking is complimentary.

Hacienda Chichen Resort & Yaxkin Spa has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Safe-deposit box at front desk 
  • Number of floors - 1 
  • Shopping on site 
  • Coffee/tea in common areas 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Front desk (limited hours) 
  • Tours/ticket assistance 
  • Total number of rooms - 28 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Free self parking 
  • Spa services on site 
  • Outdoor pool 
  • Breakfast available (surcharge) 
  • Full-service spa 
  • Free WiFi 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Library 
  • One meeting room 
  • Garden 
  • Year Built 1523 
  • Area shuttle (surcharge) 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Shower/tub combination 
  • Free toiletries 
  • Hair dryer 
  • Ceiling fan 
  • Air conditioning 
  • Private bathroom 
  • Individually decorated 
  • Free cribs/infant beds 
  • Iron/ironing board (on request) 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Los Faisanes - Overlooking the garden, this restaurant specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Chilam Balam - Overlooking the garden, this bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site 
  • Cave exploring/spelunking nearby 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Yaxkin Spa. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

  • Hot stone massage 
  • Deep tissue massage 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Body wraps 
  • Body scrubs 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 11:30 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of MXN 30 per pet, per day
  • Dogs only
  • 1 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No elevators

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: MXN 30 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hacienda Chichen Resort
  • Hacienda Chichen Resort & Yaxkin Spa
  • Hacienda Chichen Yaxkin Spa
  • Hacienda Resort & Yaxkin Spa
  • Hacienda Yaxkin Spa
  • Hacienda Chichen Resort Yaxkin Spa
  • Hacienda Resort Yaxkin Spa

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


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