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Room type

Bungalow, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children, 1 infant)

Standard Room, 1 King Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children, 1 infant)

Junior Suite, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children, 1 infant)

 
 


Get an overview of this hotel3.5-star hotel with full-service spa and free breakfast

Location

Situated in Piste, this spa hotel is 1 mi (1.6 km) from Cenote Ik kil and within 3 mi (5 km) of Pyramid of Kukulkan and Court of the Thousand Columns. Chichen Itza is 2.8 mi (4.5 km) away.

Hotel Features

Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a rooftop terrace, and massage/treatment rooms.

Room Amenities

All 22 rooms provide balconies, minibars, and rainfall showerheads. Other amenities available to guests include ceiling fans, showers, and desks.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Okaan features an outdoor pool and a children's pool. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wireless Internet access.

2 meeting rooms are available. This Piste hotel also offers a rooftop terrace, a garden, and a safe deposit box at the front desk. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Okaan has designated areas for smoking.

  • 24-hour front desk 
  • Children's pool 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Free breakfast 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Luggage storage 
  • Meeting rooms 
  • Number of buildings/towers - 2 
  • Number of meeting rooms - 2 
  • Outdoor pool 
  • Parking (limited spaces) 
  • Poolside bar 
  • Restaurant 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Spa treatment room(s) 
  • Total number of rooms - 22 

Family Friendly Amenities

  • Children's pool  
  • Free Wi-Fi  
  • Outdoor pool  

Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Balcony 
  • Blackout drapes/curtains 
  • Ceiling fan 
  • Daily housekeeping 
  • Desk 
  • Minibar 
  • Private bathroom 
  • Rainfall showerhead 
  • Shower only 
  • Turndown service 

Where to Eat

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Onsite venue - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Things to Do

An outdoor pool and a children's pool are on site.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site 
  • Mountain biking on site 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, massages, body scrubs, and body treatments. The spa is equipped with a mud bath.

The spa is open select days. Guests under 15 years old are not allowed in the spa.

  • Deep tissue massage 
  • Massages 
  • Minimum age to access spa is 15 
  • Body treatments 
  • Number of treatment rooms 2 
  • Body scrubs 
  • Mud bath in spa 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at Midnight

Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • This property does not allow children.
  • Kids stay free! Up to 2 children under 11 years old stay free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

No elevators

No rollaway/extra beds available

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: MXN 200.00
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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