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Room type

Standard Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Superior Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Bungalow (Mayan)

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Superior Room, Balcony, View (Mayan Observatory View)

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Suite, Jetted Tub (Mayan)

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Get an overview of this hotelA world class jungle resort next to Chichén Itzá

Chichén Itzá

Located two hours from Cancún, this resort has its own entrance into the ruins of Chichén Itzá, the most prolific Mayan archaeological site.

Mayan ruins

Surrounded by 100 acres of landscaped gardens, the resort offers hiking trails, on-site Mayan ruins, and three swimming pools.

Private terraces

All 98 guestrooms feature handcrafted furniture and covered terraces with lounge chairs and garden views. Amenities include deep soaking tubs and minibars.

Hotel Amenities

Hotel Amenities

Originally built in 1923, this historic hotel has been named one of the world’s top hotels by National Geographic and Conde Nast Traveler magazines. The Mayaland Hotel And Bungalows has 3 outdoor pools and is surrounded by 100 acres of gardens and trees. The hotel resort has its own entrance to Chichén Itzá and the observatory — one of the major structures of the site — can be seen from the hotel lobby. During the day, guests tour the ruins, explore the vast hotel grounds, or lounge by the pools. Spa services are available on site. Free WiFi is available and parking is complimentary during guests' stay.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) full 
  • Coffee shop or café 
  • Concierge services 
  • Free self parking 
  • Free WiFi 
  • Garden 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Luggage storage 
  • Number of bars/lounges - 3 
  • Number of floors - 3 
  • Number of outdoor pools - 3 
  • Number of restaurants - 3 
  • One meeting room 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Shopping on site 
  • Spa services on site 
  • Spa treatment room(s) 
  • Terrace 
  • Tours/ticket assistance 
  • Year Built 1923 

Family Friendly Amenities

  • Arcade/game room  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pools  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Air conditioning 
  • Cable TV service 
  • Ceiling fan 
  • Climate control 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Espresso maker 
  • Flat-panel TV 
  • Free WiFi 
  • Hair dryer 
  • Iron/ironing board (on request) 
  • Minibar 
  • Premium bedding 
  • Private bathroom 
  • Room service (limited hours) 
  • Turndown service 

Where to Eat

Salon Catherwood - Serving buffet lunches daily, this restaurant is popular with guests and visiting tour groups alike. It features a palapa-covered main dining room, cooled by ceiling fans, and an open-air terrace, where guests dine in the shade of large sun umbrellas. The food ranges from local Mayan dishes to traditional Mexican cuisine to international standards. The décor features handpainted artwork and tropical plants.

Specialties - Open for lunch and dinner, this restaurant has tables in the air-conditioned dining room or outdoors, in a shaded courtyard. The wooden tables have white linen tablecloths and glowing candles in the evenings. In addition to Mexican and international dishes, the cuisine is primarily Mayan.

The Lobby Bar - The Lobby Bar is a popular meeting spot in the evenings and is the first sign of modern civilization when guests return from a tour of the ruins. With a view of the ancient observatory, the Lobby Bar has high leather chairs ringing the bar and features various types of tropical drinks and tequilas.


Traditional Yucatan dances are performed during lunch service at Salon Catherwood, or a trio of minstrels may stroll the grounds at night to serenade guests with traditional love songs. Guests can also opt for cooking clases to learn more about Mayan cuisine, a visit through the replica Mayan Observatory, and horseback excursions.

Nearby Things to Do

The Hotel Mayaland has three pools and several hiking and walking trails. Guests can take a guided tour of the Chichén Itzá ruins or can explore area caves and lagoons.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Hiking/biking trails nearby 
  • Bicycle rentals on site 
  • Horse riding/rental on site 

Spa Services

  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 
  • Accessible bathroom 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 450 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: MXN 160 per person (approximately)
  • Airport shuttle fee: MXN 4900 per vehicle (one way)
  • Rollaway bed fee: MXN 450 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • The property is a member of Historic Hotels of the World.
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