Can't beat the location for visiting Chichen Itza
Posted Jan 28, 2017
We booked a 2 night stay. Pleasant resort hotel right next to the "hotel entrance" to Chichen Itza. Parking person asked to see our booking confirmation before letting us into the parking lot but from then on, was easy. Porters on hand to carry luggage. Easy check-in.
We booked a guide through the front desk for the next day, 8am. Our guide, Juan, was waiting for us the next morning. He was excellent. 2-hour tour for m$900. No lines to enter the site at 8 am. Because the ticket is valid all day, we were able to walk back to the hotel at noon, go up to our room, lie down, then have lunch, before re-entering the site at 2pm.
The hotel doesn't get a 5 because the safe in our room was still locked from the previous clients. We reported the problem but it wasn't fixed during our 2-night stay. We couldn't get wifi in the room-- had to go to the lobby or the pool to get a signal. We had no hot water one morning (reported and fixed). The French plumbing meant the the tap labeled C was hot. Overall, the decor was old and tired in places. But the Mayan carved headboard was lovely... A mix...
We did their "planetarium experience" the first night. It as more about Mayan legends rather than astronomy but was entertaining.
Having said this, you can't beat waking up next to the ruins, being able to come and go during the day, and being able to crash exhausted 100 yards from the exit gate when the site closed at 5pm.