Ratings based on 66 Verified Reviews

3.3 out of 5
50% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Kansas

Big Mistake

Posted Oct 27, 2017
Pros: Nothing
Cons: We stayed there thinking it would be close to the battle grounds at Chickamauga that we wanted to visit.
Extremely disappointed that the rating on this hotel did not prepare me for its condition. Arrived and room smelled like lysol to cover up the odors of the room. Dead bugs present in several areas of the room. We were given a handicapped accessible room which was not requested and the hand held shower head was broken so we couldn't even take a reasonable shower. Sheets smelled of clorox and were irritating to our skin. Carpet was outrageously dirty. Breakfast consisted of a keurig coffee pot with no coffee pods, a loaf of white bread, a toaster, a container of cheerios and an urn with milk. How long that had been sitting there was unknown. It was what I consider a "construction workers' motel" complete with pick up trucks, equipment vehicles and transient workers. We were very uncomfortable throughout our stay and thought about leaving but hated to just blow off the money spent on the reservation. I recomment Expedia removing it from their choices on line.
3 out of 5
by A verified traveler

If you're desperate

Posted Aug 18, 2017 on Hotels
If you're needing a fairly inexpensive place to lay your head and not worried about much else than this is your place. If you desire things such as feeling as if you're valuables are safe, or not having to hear the long term guests stomp around above you and their screaming kid, or a breakfast buffet that consists of more than a loaf of bread, spray butter, genaric cereal, and coffee than this is not your place. It suited what we needed and there is a McDonald's and Sonic close by if you want breakfast. The guy at the front desk was nice and could probably hook you up with whatever you're looking for. The electrical outlet near the ceiling made me laugh, better hope your cell phone charger has a long cord.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2017 on Hotels
1 out of 5
by A verified traveler

Worse than a typical inn

Posted Jan 2, 2017 on Hotels
Terrible experience, no napkin in the room, low quality hand soap, dirty blanket and sheet, old TV, etc. The only good things were its access to Rock City and free WiFi.
4 out of 5
by The Guests everyone dreads to see coming haha

The friendliness of the staff makes it worth while

Posted Dec 31, 2016 on Hotels
comfortable, clean and the staff is so understanding and friendly.
2 out of 5
by A verified traveler from US

Friendly staff but dirty room

Posted Nov 13, 2016
Pros: The clerk was friendly and helpful.
Cons: A thorough cleaning is definitely needed. Updating the bathroom is the next step.
The room smelled strongly of cigarette smoke even though we requested a non smoking room. Our feet turned black from walking on the carpet. The bathroom walls were cracking and the tub had water and rust stains. I didn't feel remotely clean while I was staying there.
1 out of 5
by A verified traveler

Not so good

Posted Nov 7, 2016 on Hotels
Dirty linens, old coffee in coffee maker, only one towel. Floor, surfaces filthy.
1 out of 5
by A verified traveler

Absolutely the worst hotel I've ever seen.

Posted Nov 7, 2016
Pros: Unfortunately I cannot say anything positive. It's horrible and filthy.
Cons: this hotel is FILTHY. Absolutely the stuff of nightmares.
2 out of 5
by A verified traveler from Savannah

Posted Oct 13, 2016
Stayed here a few years ago, good experience. Decided to ride out the hurricane here. The place is now run down, not well taken care of. The staff half does everything. Rooms not cleaned well. Have to ask for towels everyday. Will not stay here again.
4 out of 5
for Everyone
by A verified traveler from England

Very good value and close to very good restaurant

Posted Sep 23, 2016
Great stay. Hotel staff very friendly and great location.