Stay far away from this hotel
Posted Oct 1, 2016 on Orbitz
not only does this hotel have roaches, but while i stayed there i was robbed in a room invasion robbery,they stole everything i own,and trashed the room... and do to the lack of security, not only in cameras but in staff, they blamed it all on me and banned me from staying there. all i wanted was justice and i couldnt even get that
Comment from Hotel Management
Oct 22, 2016 by ABVI CHICO, Hotel Management
We are sorry to hear of the troubles you had during your stay. You pointed out the problems of roaches and we here at Americas Best Value Chico have a professional exterminator who will bring that issue to a stop.
On your next visit with us we recommend that you don't give any room keys to people you don't trust or to notify us if you have lost a room key and are worried about someone else using it.
We have many prevention tactics including on call security to keep you and your room safe from intrusion, so we are truly sorry if your room did get broken into.
We thank you for the time you took to write this review and we hope you have a better experience on your next stay in Chico.