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The hotel was a construction zone. They only had second floor rooms and no elevator and hotels.com didn’t say that as I am disabled and had a really hard time getting to my room. The room key machine was broke I had to ask the manager to open my room or prop my door all the time.
Cliff
Stayed 2 nights in Dec 2023
6/10 Okay
Garrett
Traveled with group
Dec 22, 2023
Liked: Cleanliness, staff & service
This will be a great hotel once renovations are complete
This was a very active construction site. Inside and out.surprised they were even open for business.
Verified traveler
Stayed 2 nights in Oct 2023
6/10 Okay
Max
Oct 27, 2023
Max
Stayed 1 night in Oct 2023
6/10 Okay
Kenneth, Ontario
Jul 17, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Property has changed ownership and changed its name. Property is under major renovations and the pool and food area are closed. Rosa was very friendly and apologetic about the conditions.
Room we booked on line was not available, the room was dirty with a bad smell, drapes falling apart , washroom not cleaned to a high standard, holes in the walls, no ice bucket or bath mat. Would not accept cash as a payment.
What a dirty, tired dump !!!
I don’t usually write reviews but you need to be warned about this horror show. I could list all the things wrong with it, but before you read them all, you could have driven to another town!
This used to be a good place. Property under new management - they are letting it run down. Despite assurances that the pool would be open, it was shut for ‘renovation’ but no works were taking place. Just lights off. Just imagine the savings on power/chemicals…. Breakfast = joke. Just grab n go stuff. Rooms have lots of damage/stains/dirt and are nothing like pictures. Bed linen was clean but that’s it on the positive.
We had a confirmed reservation for a handicapped accessible room and at check in were told none were available.
The room reeked of cat pee.
The mirror on the door was cracked.
considering i checked in at 12:30am… certain things could have been forgotten. BUT this place has roaches and bed bugs!!! my pillow had blood(?) on it!! outlets didnt work. tv and room phone didnt work. beds were awful. sitting on box springs and had broken head boards
They refused to give us toilet paper. The window curtain was ripped and would not close. The phone didn't work. The wi fi didn't work. They would only let the maids clean ten rooms so the others stayed dirty. They were rude. There was no food for breakfast.
Basically the entire advertisement is a lie.
The owner is trying his hardest to go bankrupt by making everyone leave and it is working.
I think I should get a full refund.
Angela
Stayed 2 nights in Jan 2023
Response from Baymont on Jan 31, 2023
Thank you for the feedback. After review, it looks like you chose to stay another night. Front desk also had notified that the phone at the front was available for use. Wifi was unable to operate on your particular item (Asus Laptop) from an improper hardware upgrade that was not associated with the hotels router. Toilet paper was provided at location, but was never brought up to front desk. Unfortunately at this time since you were offered other options for stay and refused. A full refund will have to be up for review. Thank you once again for your feedback.
6/10 Okay
Ronda
Traveled with family
Jan 20, 2023
Liked: Staff & service
Disliked: Cleanliness, amenities
It looked like an abandoned property. They apologized for poor heating in rooms. Not good in winter time. Room seemed clean enough, but the carpeting was severely stained. Room coffee was terrible. No instructions how to operate the TV, heater, or the coffee maker. I just figured it out myself. TV stations available was down to 10 stations.
Ronda
Stayed 1 night in Jan 2023
6/10 Okay
Beth
Traveled with group, Business traveler
Jan 19, 2023
Needs updating and new things. Big fridge in 1st room...no heat..no comfortor. Needs major overhaul.
It was horrible I did not even stay the last night . Roaches had to buy spray for local Walmart I fished bathroom paint.. heater did not work and no pool as advertised
Lawrence
Stayed 3 nights in Jan 2023
6/10 Okay
Verified traveler
Business traveler
Dec 6, 2022
Verified traveler
Stayed 2 nights in Dec 2022
6/10 Okay
John
Dec 5, 2022
Liked: Staff & service
Disliked: Amenities
I was snookered on this one. Pictures of a breakfast bar was not the actual cold coffee and no warm breakfast in reality. Room was fairly clean but shower was broken. Also requested a ice bucket and none were available. To bad though place had possibilities.
Very dated, old furniture falling apart, peeled vaneer, bed uneven, stained bed drapes. Worked for what we were doing. A place to crash for a few hours but not very well kept.
The place is very dated, dirty, TV does not receive stations. Towels old.
Toiletries non existent. Pot smoking in other rooms and halls. Dont care if its a stae wide legalized.product dont smoke in or around.property. local kids hung out in parking lot smoking giant tubular pipes. Pool.closed however you could tell water was clear and.pumps running. Staff just dint want.to manage pool area. Never ever stay there again. Its a shame it could really be something nice with re investing in property and enforce some simple rules.
Also staff tried entering at 7:00am for cleaning. Even if we were gone thats way to early for vaccims running in halls and ajoining rooms. The whole operation is extremely poor.
Pool closed 1 friend moved rooms since lights didn't work. I moved bad electric outlets wouldn't hold my plug for chargers or lamp that would stay plugged in and my tv was broke. So i changed rooms to slightly better. The tv worked.