Ratings based on 318 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from folsom, ca
Best hotel have stayed at in Chico.Posted Nov 17, 2015
Very clean, great staff, close to downtown via cab. Modern look .. Great sitting areas downstairs. Good breakfast choices. Best hotel experience in Chico by far.
for Everyoneby A verified traveler from M
Clean and comfortablePosted Oct 26, 2015
This hotel was extremely clean and beds were comfortable. A bit pricey for a small town though
for Everyoneby A verified traveler from felton, Ca
Loved every second!Posted Sep 26, 2015
Cons: Not much
Great staff!! Clean and spacious rooms. AMAZING POOL!! Great for my early morning exercise. Great food, plus very healthy in the bistros!
by A verified traveler
Not happy with the cleanliness of room.Posted Sep 10, 2015
Pros: Staff was friendly.
Cons: Cleaner and complimentary breakfast
The room was not clean (floors and walls). The bathroom floor was dirty and looked like it hadn't been clean. The bath tub was chipped and the bath tub was dirty. Would have liked complimentary coffee downstairs in the lobby and water.Beds not comfortable.
Comment from Hotel Management
Sep 14, 2015 by Tyler G., Hotel Management
Thank you for your review. I am sorry to hear that your room was not up to standard during your stay. I have shared your comments with the appropriate staff. It is feedback such as yours that helps us improve our hotel. Thank you again and I hope we will see you again in the future.
for Familiesby Cameron from Modesto
Double check your charges before check outPosted Aug 30, 2015 on Hotels
I would have rated service higher, but I was told by front desk upon check in that our stay included breakfast; that it would be comped, but after we checked out I now see they charged us for the breakfast that we would not have eaten had we known we'd have to pay $30. Other than that room was comfortable and clean. Elevator floor is dirty which is a turn off.
for Business Travelersby A verified traveler
Posted Aug 20, 2015 on Hotels
not too bad wanted the pool but it's not avail.i was hoping for a microwave in the room but not provided.
for Familiesby William from Clovis
NicePosted Aug 17, 2015 on Hotels
Liked everything about this hotel.
for Familiesby Richard from AK
Nice hotel, poor foodPosted Aug 12, 2015 on Hotels
Food served at the Bistro was mediocre at best. Pool towels were rarely restocked but staff was friendly and helpful when prompted.
for Familiesby Dana
Posted Aug 10, 2015 on Hotels
for Getaway With Friendsby A verified traveler
Posted Aug 4, 2015 on Hotels