Lobby

Reviews of Hampton Inn Chicopee/Springfield

2.5 out of 5
Hampton Inn Chicopee/Springfield
600 Memorial Dr, Chicopee, MA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 556 out of 949 reviews" "
Rating 8 - Good. 300 out of 949 reviews" "
Rating 6 - Okay. 54 out of 949 reviews" "
Rating 4 - Poor. 25 out of 949 reviews" "
Rating 2 - Terrible. 14 out of 949 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen Patrick, fort worth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 5 days and always find it great. Been coming for years !
Stayed 6 nights in Mar 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and lobby. Didn't like elevator; lined with moving pads and smelled of gasoline.
Stayed 1 night in Mar 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It probably sounds minor but I would have liked a second mirror in the bathroom that I could see the back of my head when I was drying and/or combing my hair
Stayed 2 nights in Feb 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Love it smell good room clean n nice
Stayed 3 nights in Feb 2024

8/10 Good

Kristie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice & clean, there was a bit of noise & a strange odor in the hallways because of a renovation going on, but overall we had a good stay
Stayed 2 nights in Feb 2024

4/10 Poor

Liza

Liked: Staff & service
Disliked: Cleanliness
The hotel was nice and staff was nice but my room smelled bad and the nightstand was very dirty
Stayed 1 night in Jan 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Beatrice

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alonzo was the man who checked us in and he was fabulous! So helpful. We were there with our two daughters and their families and he made sure we were all in rooms near each other , we really appreciated his helpfulness.
Stayed 2 nights in Jan 2024

10/10 Excellent

RON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 1 night in Dec 2023

10/10 Excellent

KATHERINE, BATH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Anne, Colorado Springs

Stayed 1 night in Dec 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was good. Elevator was scary covered in blankets and tape … toilet had ring around it inside. Bed was comfortable & ok. Breakfast was good. Hotel was nice overall and service was efficient and pleasant.
Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
did not like you drove into parking lot when driving in main road
Stayed 1 night in Nov 2023

8/10 Good

Matt

Stayed 2 nights in Nov 2023

8/10 Good

Dan

Stayed 9 nights in Sep 2023

10/10 Excellent

Awilda

Traveled with family and small children, Traveled with partner
Liked: Amenities
This property is very clean love the room I recommend this hotel, it is the first one I have been to in Mass that is clean, the breakfast was very good, the room I had was very nice and I loved that it is quiet and has no bad smell at all. I was surprised by how clean and well maintained. Very friendly staff
Stayed 3 nights in Nov 2023

6/10 Okay

Brett

Liked: Cleanliness, staff & service
Location in proximity to the highway was very convenient
Stayed 1 night in Oct 2023

10/10 Excellent

Shana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!
Stayed 1 night in Oct 2023

10/10 Excellent

Louise, Somerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alonzo was a credit to Hampton Inn, he was kind and went out of his way. I was so grateful to actually sleep at a hotel. And having a supermarket just a couple mins walk was really handy to grab supplies. They also have some affordable food options/ snacks at the hotel. Great place
Stayed 1 night in Oct 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

gerald

Liked: Room comfort
Bad Form
The hotel was nice enough for a one night stay. There is lots around the hotel to meet the needs of any traveler. What angers me is that their "FREE WIFI" comes with strings attached. In order to get it yo have to sign up for Hampton's rewards program and give them all kinds of personal data. As Captain Hook would say, "Bad form, Hampton." Dree WIFI is meant to be free.
Stayed 1 night in Oct 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Oct 2023

10/10 Excellent

Tena, Mount Pleasant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds! Slept so good!
Stayed 1 night in Oct 2023

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate
Stayed 1 night in Sep 2023

8/10 Good

Milena

Liked: Amenities
Shower head needs to get checked out other than that everything eas comfortable
Stayed 1 night in Sep 2023

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from a major road with a grocery store next door and Walmart across the road and lots of restaurants nearby. The guest laundry machines looked brand new and were relatively fast and cleaned the clothes well. Beds were comfortable. Our first floor room was quiet. Maid service was flexible. My husband said the TV was too small and the football game was supposed to be on TV on Thursday night but was not. Plenty of breakfast choices, but the oatmeal was very watery and no brown sugar for the oatmeal. But Raisin Bran was provided, so it all worked out. Loved the water pressure and the hot shower! Close proximity to our relatives and close enough to the Brimfield flea market.
Stayed 6 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Keri R on Sep 12, 2023
Thank you for staying with us and taking the time to leave a review.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect hotel for trip to Mt. Holyoke
Perfect hotel for our trip to Mt. Holyoke College. Great rooms, beds were comfy, and the breakfast was fantastic.
Stayed 2 nights in Aug 2023
Response from Keri R on Sep 12, 2023
Thank you for staying with us and taking the time to leave a review.

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Keri R on Sep 12, 2023
Thank you for staying with us and taking the time to leave a review.

8/10 Good

David

Stayed 1 night in Sep 2023

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice place. Good breakfast. Clean. Friendly staff
Stayed 1 night in Aug 2023
Response from Keri R on Sep 3, 2023
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Geoff

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Keri R on Sep 3, 2023
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Ingrid

Stayed 2 nights in Aug 2023

10/10 Excellent

Ingrid

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and professional. Breakfast was good, including the coffee. Room was clean and comfortable.
Stayed 3 nights in Aug 2023
Response from Keri R on Aug 29, 2023
Thank you for taking the time to leave a review. It is greatly appreciated.

10/10 Excellent

LeAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2023
Response from Keri R on Sep 3, 2023
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Delbert

Stayed 2 nights in Aug 2023

4/10 Poor

Bethsaida

Stayed 1 night in Aug 2023
Response from Keri R on Aug 29, 2023
Thank you for taking the time to leave a review. It is greatly appreciated.

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wouldn't rush to buy this hotel bed
Been there a good number of times. Not sure why I never felt this before, but the bed was horrible, way too loosie goosie and my back was very sore as a result
Stayed 1 night in Aug 2023
Response from Keri R on Aug 29, 2023
Thank you for taking the time to leave a review. It is greatly appreciated.

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Keri R on Aug 29, 2023
Thank you for taking the time to leave a review. It is greatly appreciated.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late arrival but staff was courteous and helpful. Excellent free breakfast with many options.
Stayed 1 night in Aug 2023
Response from Keri R on Aug 21, 2023
Thank you for taking the time to leave a review

10/10 Excellent

Jeff

Stayed 1 night in Aug 2023
Response from Keri R on Aug 29, 2023
Thank you for taking the time to leave a review. It is greatly appreciated.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Atmosphere was comfortable and welcoming, and their days of sightseeing and hiking were rendered relaxing when they returned to the Inn. Excellent breakfasts, both the food choices and the staff were the best! Would stay again, certainly.
Stayed 4 nights in Jul 2023
Response from Keri R on Aug 21, 2023
Thank you for taking the time to leave a review

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hampton inn is always a great hotel to stay at.
Stayed 1 night in Jul 2023
Response from Keri R on Aug 21, 2023
Thank you for taking the time to leave a review

8/10 Good

Teresa

Stayed 1 night in Jul 2023
Response from Keri R on Aug 21, 2023
Thank you for taking the time to leave a review

8/10 Good

Alethea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Keri R on Aug 21, 2023
Thank you for taking the time to leave a review

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in wonderful condition. One of the front desk staff (young woman) was reluctant to provide me with an extra pillow I needed due to a medical condition but an older man with a very trim beard intervened and delivered the extra pillow to my room which I very much appreciated.
Stayed 1 night in Jul 2023
Response from Keri R on Aug 21, 2023
Thank you for taking the time to leave a review

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2023
Response from Keri R on Aug 21, 2023
Thank you for taking the time to leave a review