Ratings based on 157 Verified Reviews

2.9 out of 5
48% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from B

Not quality

Posted Mar 30, 2017
Locked out of room twice total an hour and half staff couldn't get me in.hardwood floors never cleaned had to constantly wipe the bottom of feet. Don't go barefooted.beds soft but springy. Shady characters there people live their. Don't smoke outside or you will have 10 people bumming. Staying in MA. every other week but this is not the place for me.management told me to come back and they would make my experience better but I got no refund or better deal... so no thanks.
4 out of 5
by Carol

Posted Jan 24, 2017 on Hotels
Very comfortable room with king-size bed. Nice breakfast.
4 out of 5
by Amy

This traveler left a rating score only Posted Jan 19, 2017 on Hotels
5 out of 5
by Edward

Posted Dec 28, 2016 on Hotels
The stay was very enjoyable and look forward to returning.
2 out of 5
by A verified traveler from s

Water rained through the ceiling

Posted Dec 26, 2016
In the middle of the night, we woke to water raining down from the ceiling in the bathroom! Water was coming in an overflowing toliet above us and was leaking through the light fixtures too! The water then set off the smoke detector and so we went to the front desk and they moved us to another room. When I asked for a refund for the night, they could only offer me an 'inconvenience fee' of $10 back. Will never return!
3 out of 5
by A verified traveler

Not the best, but have seen worse....

Posted Dec 17, 2016 on Hotels
Had issues with check in: first key opened a room that had someone's stuff in it. Second key wouldn't another room. A bit drab, but clean enough. Restaurants are nearby (but not within walking distance, esp. in the middle of a snow storm).
4 out of 5
by A verified traveler from Chicopee

nice

Posted Dec 15, 2016 on Hotels
comfort
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 8, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 4, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Nov 15, 2016 on Hotels
Room itself is ok, dust/cobwebs on the walls, bathroom- shower was dirty and cover on the toilet tank was broken.