Ratings based on 1,119 Verified Reviews

3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Posted Aug 23, 2017
The room was ok but lots of furniture, it was stuffy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Housekeeping

Posted Aug 17, 2017
We left our room at 9 am and returned at 8 pm to find our room was not made up. Although there was a "Please make up room" tag, we didn't think we need to hang it by the door since housekeeping staff has not started their rounds for the day. The hotel may be understaffed as our room was also not ready for check in at 3 pm.
5 out of 5
Recommended
for Families
by A verified traveler from Montreal

Family place

Posted Aug 8, 2017
Pros: Most everything, service and facilities were excellent.
Cons: Nothing
Location: Saguenay sightseeing, shopping, cinema.
Good hotel, well located, modern and active. Nice pool(s) and related activities for kids.
4 out of 5
Recommended
for Families
by A verified traveler from Quebec

Good location

Posted Jul 4, 2017
Pros: Great shopping, good location
Cons: Renovation of lobby area
Location: Great shopping, good location
Great shopping, good location, clean rooms, convenient.
5 out of 5
Recommended
for Families
by A verified traveler from Repentigny

Posted Jun 30, 2017
Rooms are clean and there is an interior swimming pool for family as well as pool section for children. Souvenir store, restaurant , disco bar, etc.. etc..
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 1, 2017 on Hotels
4 out of 5
by Christian

Posted Apr 16, 2017 on Hotels
The place is great, but they need to either have the carpets cleaned in the rooms or go with laminated flooring, the carpet smelled!
5 out of 5
Recommended
for Everyone
by A verified traveler from Labrador City, NL

Very nice hotel

Posted Mar 25, 2017
Great hotel, very clean and very close to shopping malls and shops!!! Definitely will be back!! :)
1 out of 5
by A verified traveler

Posted Mar 7, 2017
In the room there were no towels and when I called down for towels I was put on hold for 10 minutes. I hung up and called back and finally spoke with someone I ended up waiting 20 Minutes for the towels to be sent up to my room. The mini fridge was not cleaned out, it had a sticky red spill on the bottom shelf. The room had a closed up musty smell and after my daughter swam in the pool she broke out in a rash on her arms. They were dumping chemicals in the pool while people were swimming.
4 out of 5
by Lynn

This traveler left a rating score only Posted Feb 28, 2017 on Hotels