Ratings based on 1,119 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from montreal
Posted Aug 23, 2017
The room was ok but lots of furniture, it was stuffy.
for Everyoneby A verified traveler
HousekeepingPosted Aug 17, 2017
We left our room at 9 am and returned at 8 pm to find our room was not made up. Although there was a "Please make up room" tag, we didn't think we need to hang it by the door since housekeeping staff has not started their rounds for the day. The hotel may be understaffed as our room was also not ready for check in at 3 pm.
for Familiesby A verified traveler from Montreal
Family placePosted Aug 8, 2017
Pros: Most everything, service and facilities were excellent.
Location: Saguenay sightseeing, shopping, cinema.
Good hotel, well located, modern and active. Nice pool(s) and related activities for kids.
for Familiesby A verified traveler from Quebec
Good locationPosted Jul 4, 2017
Pros: Great shopping, good location
Cons: Renovation of lobby area
Location: Great shopping, good location
Great shopping, good location, clean rooms, convenient.
for Familiesby A verified traveler from Repentigny
Posted Jun 30, 2017
Rooms are clean and there is an interior swimming pool for family as well as pool section for children. Souvenir store, restaurant , disco bar, etc.. etc..
by A verified traveler
Posted May 1, 2017 on Hotels
Posted Apr 16, 2017 on Hotels
The place is great, but they need to either have the carpets cleaned in the rooms or go with laminated flooring, the carpet smelled!
for Everyoneby A verified traveler from Labrador City, NL
Very nice hotelPosted Mar 25, 2017
Great hotel, very clean and very close to shopping malls and shops!!! Definitely will be back!! :)
by A verified traveler
Posted Mar 7, 2017
In the room there were no towels and when I called down for towels I was put on hold for 10 minutes. I hung up and called back and finally spoke with someone I ended up waiting 20 Minutes for the towels to be sent up to my room. The mini fridge was not cleaned out, it had a sticky red spill on the bottom shelf. The room had a closed up musty smell and after my daughter swam in the pool she broke out in a rash on her arms. They were dumping chemicals in the pool while people were swimming.
Posted Feb 28, 2017 on Hotels