Ratings based on 205 Verified Reviews

4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Pharr, TX

Good place, needs few improvements

Posted Dec 11, 2017
Pros: Good beds, comfortable rooms, good facilities, great restaurant, good WiFi and good staff
Cons: Needs elevators or escalators for upper rooms. Only access is with stairs.
Location: Within walking of distance, of local, small eateries. Downtown is a 10min Uber drive
Overall great hotel with good facilities and staff; however, no elevators or escalators; ie. you have to climb stairs to upper rooms. The room desk-chairs are a little worn out but comfortable . The beds are quite nice and comfortable
Comment from Hotel Management
Dec 11, 2017 by Miguel Pando, Hotel Management
Thank you very much for leaving us a comment, for us it is very important because it allows us better in the service and pay attention in the hotel facilities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Nov 14, 2017
Cons: bathrooms flush really slow
Nice hotel, good service. I liked it. I always stay in this hotel. Also I recommend with my friends
Comment from Hotel Management
Dec 6, 2017 by Miguel Pando, Hotel Management
Muchas gracias por tomarse su valioso tiempo de dejarnos un comentario, para nosotros es muy importante ya que nos permite observar diferentes areas de oportunidad y mejorarlas
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Nov 14, 2017
Cons: bathrooms they flush really slow
Nice hotel, good service. I liked it. I always stay in this hotel. Also I recommend with my friends.
Comment from Hotel Management
Dec 6, 2017 by Miguel Pando, Hotel Management
Muchas Gracias por tomarse su valioso tiempo de dejarnos su comentario y sobre todo positivo, esto nos motiva mas a mejorar el servicio en cada una de nuestras areas.
5 out of 5
Recommended
for Everyone
by A verified traveler from odessa tx

Posted Nov 8, 2017
Everything was good, food is delicious and personnel very nice and helpful
Comment from Hotel Management
Nov 15, 2017 by Miguel Pando, Hotel Management
Muchas Gracias por sus comentarios, son muy valiosos para nosotros.Lo esperamos en su proxima visita. Saludos
5 out of 5
by A verified traveler

Posted Aug 15, 2017 on Hotels
Comment from Hotel Management
Aug 25, 2017 by Miguel, Hotel Management
Muchas Gracias por tomarse el tiempo de dejarnos un comentarios. Lo esperamos en su proxima visita. Saludos.
4 out of 5
by Bertha

GREAT STAY

Posted Jul 31, 2017 on Hotels
NO problems at all. Nice hotel, quiet, clean. This was my second time here.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 12, 2017 on Hotels
2 out of 5
by Fernando

Really bad service

Posted May 1, 2017 on Hotels
We got the reservation for one night, and when we've arrived at the hotel, they said that there was no reservation under Fernando longoria and we had to wait about an hour to get a room.
3 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Nice hotel

Posted Mar 8, 2017
I was there last week , the stuff it's very nice the food excellent. The only bad thing about the hotel it's the furniture in the room needs upgrade the carpet looks old I spent some time by the desk area with my computer in the chair was terrible because the carpet it's old .
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 4, 2017 on Hotels