Ratings based on 168 Verified Reviews

3.7 out of 5
73% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from New Castle Pennsylvania

Love the place

Posted Mar 7, 2017
The hotel is in a great location. The jr Suit is awesome. The Staff is absolutely amazing
3 out of 5
by Elizabeth Jane

Central location

Posted Feb 23, 2017 on Hotels
This hotel was chosen because of its proximity to the center of the city. Our room was great...comfortable king bed and the bathtub was a nice surprise ( it was a soaker tub!) Our friends room was not so great! The price was good... We would stay her again if we were looking for a downtown hotel
2 out of 5
by A verified traveler

This hotel needs an upgrade

Posted Feb 23, 2017 on Orbitz
Pros: Views, location
Cons: Internet, room ventilation
Location: Restaurants, main square
Tall building, with good views and location, but hotel needs upgrades, in 2 days internet barely worked for a couple of hours, no thermostat controls, if room is warm you need to open this narrów windows impossible to find unless you know..and get a lot of wind....did not try the food.
3 out of 5
by A verified traveler

Old and grungy

Posted Feb 16, 2017
The wifi internet connection was awful. The room was clean but the whole building is in dire need of a remodel. The gym was closed. It's in a good downtown location close to lots of shops, the cathedral, museums and tourist information. The downstairs buffet was good but not included in our hotel stay. Staff was friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located, hotel management VERY QUICK

Posted Nov 30, 2016
Pros: Location, staff
Cons: not charge 7 times for extra bottles of water what the supermarket across the street charges
Location: It is centrally located to all transportation points leading around the city
Was a nice place to stay, centrally located and well worth the price.
3 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
An old furniture hotel
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 19, 2016 on Hotels
3 out of 5
by A verified traveler

It is an old hotel, it needs some updating.

Posted Sep 11, 2016
Cons: Needs updating, the elevator needs to be maintained. It was just OK
This hotel used to be a very good hotel, but now it is old, furniture is old, structure is old. The bathroom needs maintenance - all the hotel needs to be maintained in order to be the great hotel it used to be.
4 out of 5
by A verified traveler

Posted Sep 5, 2016 on Hotels
The hotel is great front desk and valet parking. About the rooms it's time to change the ceiling fans for new ones some dnt work properly, also our first room was to hot Ac wasn't probably and gave us another that worked great
3 out of 5
by Carlos from Phoenix Az

Past its prime

Posted Aug 19, 2016 on Hotels
The hotel itself is pretty dated. The furniture, tv etc etc are old and the wifi is extremely slow. Staff is friendly and helpful.