Ratings based on 151 Verified Reviews

4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice hotel by the Historical Center

Posted May 31, 2017
Pros: Location
Cons: Carpet in the rooms seems to be very old. The hotels needs some upgrades. It has a lot of potential due to the great location
Location: Next to the city's Catholic Cathedral. Walking distance to all the historical sites, very safe to walk and near good restaurants too.
The hotel is well located, but is old and needs to be upgraded; however is very good for the price. The staff members were very friendly
Comment from Hotel Management
Jun 3, 2017 by jbarud, Hotel Management
Dear Mr. Carlos, Thank you very for your recent stay at our property and for select us as your hotel in your trip to Chihuahua, your comments are important to us and help us to improve our service. As you comment we are planning to have a renovation soon before year end, we know the potential we have. We hope to saw you soon in your next trip to our city. Jorge Barud General Manager Quality Inn San Francisco 526144399000
4 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Nice hotel in chihuahua

Posted Apr 24, 2017
Nice hotel. . Nice people. Close to tourist attractions. Only complaint not enough coffee in room. But that is like all hotels. .
Comment from Hotel Management
Apr 26, 2017 by jbarud, Hotel Management
Dear Mr. Brian Rush, Thank you very for your recent stay at our property and for select us as your hotel in your trip to Chihuahua, your comments are important to us and help us to improve our service. About the cofffee if you need more during your stay you can ask the front desk or house keeping to give you more, no problem. We hope to saw you soon in your next trip to our city. Jorge Barud General Manager Quality Inn San Francisco
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

Great small hotel in the heart of Downtown

Posted Jan 30, 2017
Pros: The Restaurant next door is great and the breakfast buffet was outstanding. A 24-hr pharmacy/convenience store was handy.
Location: All Downtown is walking distance
Very accommodating hotel in a great location Downtown.
Comment from Hotel Management
Jan 30, 2017 by Jorge Barud, Hotel Management
Dear Mr. Tony, Thank you for your recent stay at our property and for select us as your hotel in your trip to Chihuahua, your comments are important to us and help us to improve our service. We hope to see you soon in your next trip to our city. Jorge Barud General Manager Quality Inn San Francisco
4 out of 5
by Yazmin

Posted Jan 16, 2017 on Hotels
Cable service was horrible
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Dear Mrs. Yazmin, Thank you for your recent stay at our property and for select us as your hotel in your trip to Chihuahua, your comments are important to us and help us to improve our service. I'm very sorry about the internet wifi connection effectively we have some problems with it but now we solved. We hope to saw you soon in your next trip to our city. Jorge Barud General Manager Quality Inn San Francisco
4 out of 5
by Jose

Posted Jan 4, 2017 on Hotels
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Estimado Huésped, Muchas gracias por habernos seleccionado como su opción de hospedaje en su reciente visita a nuestra ciudad y por hacernos saber sobre su estancia, para nosotros sus comentarios y satisfacción son muy importantes y nos alientan a seguir esforzándonos por dar un mejor servicio cada día. Sin mas por el momento espero nos de la oportunidad de poder volver a atenderlo en su próximo viaje a la ciudad de Chihuahua. Jorge Barud General Manager Quality Inn San Francisco
3 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Comment from Hotel Management
Feb 3, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your recent stay at our property and for select us as your hotel in your trip to Chihuahua, your comments are important to us and help us to improve our service. We hope to saw you soon in your next trip to our city. Jorge Barud General Manager Quality Inn San Francisco
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great hotel centrally located.

Posted Nov 20, 2016
Pros: Clean, modern, centrally located, friendly staff
Location: Located at one end of the town center. Museums, churches, retail shops, outdoor cafes/bars all within walking distance.
We stayed at this hotel for 2 days, then left for a day, then came back for another 2 days. The rooms were clean and comfortable, and the beds were very comfortable as well. The breakfast offered with our room was for continental dining only, but for a small fee (100 pesos) we were able to upgrade to the breakfast buffet which had a nice selection of fruit and Mexican dishes as well as an omelette station. The coffee was particularly good. The hotel is in a good location for walking around the city center and there are churches, museums, government buildings, outdoor cafes, and retail shops to check out. The kiosk to purchase tickets for the city tour buses is just one block down from the hotel and the pickup area is at the hotel. The hotel offers free shuttle service to the airport which we took advantage of when we left.
Comment from Hotel Management
Nov 22, 2016 by Jorge Barud, Hotel Management
Dear Guest, Thank you for your recent stay at our property and for select us as your hotel in your trip to Chihuahua, your comments are important to us and help us to improve our service. We hope to see you soon in your next trip to our city. Jorge Barud General Manager Quality Inn San Francisco 526144399000
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Nice hotel in a central location.

Posted Nov 13, 2016
Pros: Staff was friendly, room was clean. Lots to see and do within walking distance.
Cons: Facecloths weren't provided - I should have remembered that from previous trips to Mexico and other Latin countries. Next time I will bring my own :-)
Location: Centrally located. Museums and lots of shopping located nearby. City tours can be arranged a block away and pickup is at the hotel.
Comment from Hotel Management
Nov 16, 2016 by Jorge Barud, Hotel Management
Dear Mrs. Cheryl, Thank you for your recent stay at our property and for select us as your hotel in your trip to Chihuahua, your comments are important to us and help us to improve our service. I'm sorry about the facecloths but if you need in yor next trip you can ask the front desk attendant. We hope to see you soon in your next trip to our city. Jorge Barud General Manager Quality Inn San Francisco 526144399000
4 out of 5
by A verified traveler

Great value

Posted Nov 9, 2016 on Hotels
Clean and comfortable in the center of the city. Hard pillows though. Overall a very enjoyable stay.
5 out of 5
by Gerry from Olivia from Albuquerque

Posted Aug 26, 2016 on Hotels
Comment from Hotel Management
Sep 10, 2016 by General Manager, Hotel Management
Mr. Gerry, Thank you for your recent stay at our property and for select us as your hotel in your trip to Chihuahua, your comments are important to us and help us to improve our service. We hope to see you soon in your next trip to our city. Jorge Barud General Manager Quality Inn San Francisco 526144399000