In-room safe, desk, blackout drapes, iron/ironing board

Reviews of Super 8 by Wyndham Childress

2 out of 5
Super 8 by Wyndham Childress
411 Avenue F Ne, Childress, TX

Reviews

7.8

Good

Rating 10 - Excellent. 242 out of 705 reviews" "
Rating 8 - Good. 234 out of 705 reviews" "
Rating 6 - Okay. 124 out of 705 reviews" "
Rating 4 - Poor. 68 out of 705 reviews" "
Rating 2 - Terrible. 37 out of 705 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Quiet. Great breakfast. Pool also
Stayed 1 night in Mar 2024
Response from LCampbell~gm on Mar 25, 2024
Russell, What a delight it is to serve guests who appreciate the efforts that my team and I make to ensure our guests feel welcome & have a nice, clean place to rest. We can't thank you enough for passing on your experience for future guests who are seeking the same qualities for a restful night's stay. We hope to serve you in the future and thank you in person. Until then, safe travels and God Bless! LCampbellgm

4/10 Poor

Jeff

Disliked: Property conditions & facilities
Dog barking in room next door, many things need maintenance
Stayed 1 night in Mar 2024
Response from LCampbell~gm on Mar 10, 2024
Thanks for staying with us recently. Please allow me to apologize for the barking dog. Never hesitate to contact the front desk when you have any issues while at our hotel. It is our goal that everyone enjoy their stay and we are here to help you. Thanks, LCampbellgm

8/10 Good

Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On devrait peut-être inscrire pas de bruit extérieur et intérieur après 21hr… des gens ont veillé tard le soir après minuit juste à côté de notre porte d’entrée dehors.Avec musique et parler fort
Stayed 1 night in Mar 2024
Response from LCampbell~gm on Mar 5, 2024
Please allow me to apologize for some of our guests. Unfortunately some people don’t consider others when they are staying in a hotel. Please never hesitate to contact the front desk anytime this occurs at our hotel or any other. It is hard to correct the issue hours or days after it occurs if we aren’t aware that it is happening when it is happening. We do appreciate your business and promise we take care of issues when we know there is one. Sincerely, LCampbellgm

2/10 Terrible

Jonathan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from LCampbell~gm on Feb 8, 2024
Jonathan, thank you for staying with us recently. It looks like you were unhappy with your stay and I am really sorry about that. I do not remember hearing anything from our desk clerks about a guest being unhappy and know no one talked to me at check out. Please let me encourage you to make sure someone at the property knows of any issues you may have had so that we can get them corrected immediately, move you to a different room , or find a solution to satisfy you. We work extremely hard to provide excellent service and good, quality rooms and hate to hear that anyone is upset about services we provide. Thank you again, LCampbell gm

2/10 Terrible

Sergey

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room has bedbugs. Hotel manager was illusive in answering direct questions, but eventually confirmed the hotel has a history of bedbugs throughout and they are actively treating the rooms. We asked for an immediate refund and will pursue the matter further. This was very troublesome to seek another hotel late in the evening after an all day drive. Manager's reaction was impolite and inadequate to say the least.
Response from LCampbell~gm on Jan 26, 2024
Dear Sergey, Thank you for reaching out to me concerning your room. The bugs you placed on the tv stand were not in fact bed bugs and bed bugs is not a common issue at our property either. I am not sure where you thought I said anything about there being a history throughout our property as I did not say that. I offered to let you look at other rooms so you could see that that is not the case at all. I have been in the hotel business over 20 years so I can’t imagine anyone allowing me to run their hotel if I am inadequate in any way. We hope you were able to find another hotel down the road to stay. There are several within a 2 mile radius so hopefully it wasn’t too difficult. Thank you, LCampbellgm

6/10 Okay

David

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was trash under the bed, which means the cleanliness is in question
Stayed 1 night in Dec 2023
Response from LCampbell ~gm on Dec 26, 2023
Thanks for staying with us and letting me know about your concern. I promise to talk to the hk who cleaned your room and get that issue taken care of immediately. I believe it was just a missed issue at the time of your room cleaning and assure you everything else was done properly for your safety. We appreciate your business and hope to serve you in 2024. Thank you, LCampbell gm

8/10 Good

William

Traveled with family
Liked: Staff & service
Parking directly in front of room.
Stayed 1 night in Nov 2023
Response from LCampbell~gm on Nov 7, 2023
Hi, William! We are happy to hear that you enjoyed being able to park directly in front of your room. We do have several rooms that offer this but those often fill quickly. Be sure, if this is something you prefer, to mention at the time you make reservations so we can do our best to try and get you in one of those rooms. We look forward to having you at our property again soon. Thanks again for choosing to stay with us at Super 8 by Wyndham Childress. LCampbellgm

6/10 Okay

Terry

Stayed 1 night in Nov 2023
Response from LCampbell ~gm on Dec 26, 2023
Thanks for staying with us. We appreciate your business and are always looking for ways to improve our guest’s experiences. Never hesitate to mention at check out any suggestions you may have to make your stay better. We hope to see you in 2024. God bless and safe travels always. LCampbell gm

4/10 Poor

Victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pillows cases had mascara on them. Bathroom floor had dog poop on it. Could hear the neighbors most of the night.
Stayed 1 night in Oct 2023
Response from LCamobell~gm on Oct 26, 2023
Thanks for staying with us. I apologize there were issues with your room. Did you contact the desk clerk on duty? We would’ve definitely offered to move you to a better room as this is not typical and I can’t imagine hk leaving a room like that or a guest thinking we would expect them to stay in the room with issues. Again, I apologize and suggest should this ever happen at our hotel or any other that you contact the desk immediately. Thank you, LCampbell gm

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Much Misrepresented
That was one of the worst maintained motels I have ever driven up to. Did not even check in. Went somewhere else instead.
Stayed 1 night in Oct 2023
Response from LCampbell~gm on Oct 19, 2023
Dear Guest, I am really disappointed with your review as you said you did not stay so how do you know what kind of hotel we truly are? I’m not sure why you believe our property is not maintained well. Everyone is allowed an opinion though and luckily our small town offers enough options that hopefully you were able to find something you preferred more. Thank you. LCampbellgm

2/10 Terrible

Kristi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and gross
Hotel is dirty, carpet looks as if it’s not been cleaned. Bugs in room, just not a comfortable stay because of cleanliness. Did not shower because tub was disgusting. Will not ever book again.
Stayed 1 night in Sep 2023
Response from LCampbell~gm on Oct 1, 2023
Thank you for staying with us and voicing your concerns. This is not a typical review of our property and I will get it corrected immediately. I apologize. Thanks again, LCampbell gm

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Hand towel (1) dirty ; (wash cloth dirty ( stain still there ) . If you don’t call front desk to clean the room , no service . Pillows 2 not comfortable & too soft . No pillows extra for customers to request .
Stayed 3 nights in Sep 2023
Response from LCampbell~gm on Sep 26, 2023
Thanks for staying with us. I apologize that there was a stain towel in your room and no additional pillows available besides the extras already provided. We were extremely business this weekend and all of our extra ones were already handed out. We do have a sign posted at the check in counter explaining that we are short staffed and all stayovers rooms are cleaned every other day. On the days you do not receive service, we are always happy to exchange all dirty linen you want for clean ones. I’m sorry this was an inconvenience. We truly want everyone to be happy. Thanks again for staying with us. LCampbellgm

8/10 Good

Juvey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and comfortable,,
Stayed 2 nights in Sep 2023
Response from LCampbell~gm on Sep 26, 2023
Juvey, Thank you for being our guest and for letting us know your stay was comfortable and good. It is always our goal that every guest have a nice, clean, relaxing rest after a long day on the road. We hope to see you around our property again sometime perhaps on your way back home or to visit family and friends. Until them, May your travels be safe & your stays SUPER! Thanks again, LCampbell gm

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super 8 in Childress is so very clean, well maintained. I always feel safe. The staff is eager to make my stay pleasant.
Stayed 1 night in Sep 2023
Response from LCampbell~gm on Sep 25, 2023
Margaret, We always love having you as our guest and look forward to serving your lodging needs the next time you are in town. Thank you for making sure that my staff is recognized for all of their hard work. It makes what we do so worth the effort. Thanks again for always choosing Super 8 by Wyndham Childress. LCampbellgm

8/10 Good

Nadezhda

Stayed 1 night in Aug 2023
Response from LCampbell ~gm on Sep 3, 2023
Thank you for allowing us the opportunity to serve your lodging needs. We are happy to hear you enjoyed your stay and hope to be your place of choice every time you are in town. We always look forward to having return customers at Super 8 by Wyndham Childress and hope your travels are always safe and your stay, SUPER! Thanks again, LCampbell gm

10/10 Excellent

Raymond, New Caney

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 1 night in Aug 2023
Response from LCampbell~gm on Aug 8, 2023
Raymond, thanks for staying with us. We are so glad we were able to not only provide you with lodging but also your pet. We hope you both slept well. Hurry back to see us! Thanks again!

10/10 Excellent

Lisa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well cared for. Great place to stop in and rest. Felt very safe and staff was friendly and accommodating. Pet friendly with nice green space for walkies. Second stay here and will return when we come through on our next vacation.
Stayed 1 night in Aug 2023
Response from LCampbell~gm on Aug 7, 2023
Hi, Lisa! We are happy to hear that your last stay was as wonderful as the first one and that your pet enjoyed it too. Our maintenance supervisor works extremely hard at keeping your pet areas nice and I will be sure and let him know that you mentioned how much you loved his efforts. We look forward to seeing you around our property again soon. Thank you very much for being a Super 8 by Wyndham Childress customer!

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, room comfort
It’s a standard super 8, I recommend
Front desk was very nice. Always make a diferente when staying somewhere.
Stayed 1 night in Aug 2023
Response from LCampbell~gm on Aug 7, 2023
Thank you for taking the time to Pat my staff on the back for being very nice and welcoming. Like you said, it truly does make a difference and I have some wonderful staff members who “get” it! We look forward to having you again at our hotel for another SUPER stay soon at Super 8 by Wyndham Childress! Happy travels!

10/10 Excellent

Les

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was a good start for the day.
Stayed 1 night in Jul 2023
Response from LCampbell~gm on Jul 31, 2023
Les, it was our pleasure to serve your lodging needs recently at Super8 by Wyndham Childress and we are happy to hear that our wide variety of breakfast items including sausage and eggs was just what you needed to start your day off positively. Safe travels and hurry back! LCampbellgm

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, breakfast was good
Stayed 1 night in Jul 2023
Response from LCAMPBELL ~gm on Jul 31, 2023
Donald, we are happy to hear that you enjoyed our clean rooms and nice, hot breakfast. We hope that both of these qualities will lead you back to our property soon. Thank you for choosing Super8 by Wyndham Childress. LCampbellgm

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from LCampbell~gm on Jul 29, 2023
Sally, thanks for taking the time to let us know you enjoyed your stay. We hope to see you around our hotel soon for another great night of rest on the road. Sincerely, LCampbell gm

10/10 Excellent

Fallon, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Great find along our drive from florida to colorado. clean, comfy beds, well maintained.
Stayed 1 night in Jul 2023
Response from LCampbell~gm on Jul 20, 2023
Fallon, We are happy to receive your wonderful review of our place. My staff works very hard and receiving 5/5 is very encouraging and rewarding for all of our efforts. We thank you for choosing Super 8 by Wyndham Childress and look forward to serving your lodging needs again soon. LCampbellgm

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service
Very disappointed in this Super 8. The hotel was located in an area of town that was in poor shape and the exterior of the hotel itself was in poor condition. The receptionist assigned me a second floor room and when I asked if there were in any first floor rooms available, all I got back for an answer was “nope”. The room was at least in good condition but was very basic and had only one piece of decorative art on the wall (over the bed) in the entire room. I was not expecting luxurious accommodations by any means but was expecting much better as the hotel and room looked much better on the Orbitz website. I use Orbitz regularly and expect to be able to be confident in the representations on their website. Very disappointing both in Super 8 and Orbitz.
Stayed 1 night in Jul 2023
Response from LCampbell~gm on Jul 9, 2023
Thanks, Stephen for staying with us. I hate to hear that you were so disappointed. I’m sorry there were no downstairs king rooms available on your arrival. We keep things simple and clean for a good night’s rest and hope the remainder of your trip was safe. Thanks, LCampbell gm

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from LCampbell~gm on Jul 6, 2023
Lee, Thank you for taking the time to rate your stay with us! We, at Super 8 by Wyndham Childress, are happy to hear that you enjoyed your stay. We look forward to being your resting place the next time you are in town. Thank you for your business, LCampbell gm

10/10 Excellent

Vladimir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed twice at this property while on a road trip. If off the beaten path is your way, and low key is is your game, this will fit the bill. Super 8 has a double room suite with 3 beds and a sofa and that makes it great for families. Route 66 is not far off, should you want to explore a small portion of its historic past.
Stayed 1 night in Jul 2023
Response from LCAMPBELL ~gm on Jul 5, 2023
Vladimir, We do so appreciate and welcome returning customers as this is the best gage to go on if we are doing our best and providing excellent service and clean, comfortable accommodations for our guests! We are so happy to hear that you enjoyed your first stay & came back for another! Thank you for taking time out of your day to tell others about our property. We hope to serve you and your family again soon. Until then, safe travels and God speed for you and yours always! LCampbellgm

2/10 Terrible

James

Business traveler
Someone entered my room with a key around midnight ,they use a digital swipe key so the staff stuffed that one up,could have been worse if i wasnt ready to confront the group
Stayed 1 night in Jun 2023
Response from LCampbell ~gm on Jul 4, 2023
James, Please allow me to apologize about the issue you mentioned. There was a mixup with our computer system as the clerk who checked you in apparently recorded your room number incorrectly so the night clerk thought you were in a different room & the room he gave the key to later on when they checked in, was empty. There is no excuse for the error and I am so very sorry it happened. This is not a normal issue that occurs at our property. I have stressed to my clerks how important it is to not make this mistake and do sincerely apologize it happened to you. Sincerely, LCampbell gm

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice place. not the best area but nice
Stayed 1 night in Jun 2023
Response from LCampbell~gm on Jul 4, 2023
Thank you, Richard for choosing Super 8 by Wyndham while in Childress. We appreciate your time in submitting a 5/5 rating and hope to serve your lodging needs again soon. Thank you, LCampbell gm

10/10 Excellent

Camille

Stayed 1 night in Jun 2023
Response from LCampbell~gm on Jul 18, 2023
Camille, thanks so much for your 5 out if 5 rating. My staff works very hard to provide excellent service and SUPER stays and it is very rewarding to receive great ratings because it lets us know our hard work does not go unnoticed! We would love to have you as our guest again and hope all of your stays are SUPER along your way! Thanks again, LCampbell gm

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was ok. People in room next to us played music all night. Not a good nights rest.
Stayed 1 night in Jun 2023
Response from LCampbell~gm on Jun 20, 2023
Curtis, Thank you for staying with us & please allow me to apologize for your inconsiderate next door neighbors. I will never understand how anyone can be so rude especially knowing that people are traveling and need to rest. We hope your travels have been safe today and welcome you back anytime. Thank you for your business! LCampbellgm

8/10 Good

Rene

This was okay for a one night stay. Not the cleanest but not the dirtiest. I usually clean the rooms and it wasn't go bad. It was lower in cost than the others so its probably why lots of workers stay there. I would stay again.
Stayed 1 night in Jun 2023
Response from LCampbell~gm on Jun 17, 2023
Thanks for staying with us. I’ll have my housekeeping team triple check their work. Appreciate your business and help with future guest stays. LCAMPBELL gm

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay there was very nice. The continental breakfast was good. Childress is a small town, so not much selection for shopping or restaurants
Stayed 3 nights in Jun 2023
Response from LCampbell~gm on Jun 5, 2023
Hi, Larry! It was our pleasure to serve you and we are happy you enjoyed your stay and took advantage of our breakfast variety before hitting the road. We hope to see you again in the future and wish you a safe trip. Thank you for choosing Super 8 by Wyndham Childress. LCampbell gm

6/10 Okay

Stan

Liked: Staff & service
Stayed 1 night in May 2023
Response from LCampbell~gm on Jun 5, 2023
Thank you for staying with us. Please never hesitate to let us know how we can improve your stay while you are at the property. Our goal is for every guest to enjoy themselves and rest well. We appreciate your business. Thanks, LCampbellgm

10/10 Excellent

Bentura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from LCampbell~gm on May 28, 2023
Thank you for taking time out of your busy travels to let me know that my staff took great care of you and your stay was SUPER! We hope to see you around our property again for another stay real soon. Thanh’s for choosing Super 8 by Wyndham Childress! LCampbellgm

8/10 Good

Nicki

Traveled with family
Liked: Cleanliness, staff & service
The staff were very friendly and helpful. The facilities are worn and need refurbishing. Towel bar fell off in my hand, water stripping on roll-in shower was torn and created a fall hazard. Not the level of care I expect from a Wyndham property
Stayed 1 night in May 2023
Response from LCAMPBELL ~gm on May 24, 2023
Thanks Nicki for staying with us and for letting me know there were a few issues that needed attention asap from our maintenance department. I will pass along these items and get them taken care of quickly. We are currently strategizing on renovations and hope to get started on them soon. Come back and see us soon, LCampbell gm

6/10 Okay

Carla

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2023
Response from LCampbell~gm on Apr 30, 2023
Thanks for staying with us. We always strive for perfect service and the utmost clean and comfortable rooms. During your next stay, please don’t hesitate to offer suggestions as to how we can improve our property for better stays and scores. We appreciate your input and business. LCampbellgm

10/10 Excellent

Cora

Stayed 1 night in Apr 2023
Response from LCampbell~gm on Apr 21, 2023
Cora, Thank you so much for your one word review that says it all! We are thrilled your stay was SUPER delightful and can’t wait to serve your lodging needs again soon! Thanks again and hurry back, LCampbellgm

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and on the way
Stayed 1 night in Mar 2023
Response from LCampbell ~gm on Mar 26, 2023
Raymond, It was our pleasure to serve your lodging needs. We truly appreciate your support for Super 8 by Wyndham Childress and hope to have you as our guest again soon. Thank you, LCampbell gm

10/10 Excellent

Trinity

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful little gem!
One of the cleanest hotels I have ever stayed at! The staff was very nice and helpful in any way they could help! I would recommend this hotel 100%
Stayed 1 night in Mar 2023
Response from LCampbell~gm on Mar 17, 2023
Thanks, Trinity for choosing Super 8 by Wyndham when in Childress. I am happy to hear that my staff was easily accessible to you during your stay to answer any questions you had or to help you when needed. We appreciate your business and hope to have the pleasure to service your lodging needs again soon. Thanks for submitting a review of your stay and for all of your kind words. LCampbellgm

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Comfortable room with hotel in a convenient location.
Stayed 1 night in Mar 2023
Response from LCampbell ~gm on Mar 14, 2023
Dear Guest, We appreciate your business & thank you for taking the time to tell us how much you enjoyed our comfortable rooms. We hope to serve your lodging needs again soon. Thanks again, LCampbell gm

6/10 Okay

Kasey

Stayed 2 nights in Mar 2023
Response from LCampbell~gm on Mar 14, 2023
Hi, Kasey! It was our pleasure to serve you recently during your stay with us. We are disappointed to only receive a 6/10 & would like you to know that we are always looking for ways to improve our guest’s experience with us. Please never hesitate to stop in at the front desk with suggestions on ways to make your stay better. We appreciate your business. Thank you, LCampbell gm

10/10 Excellent

belva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big clean room
We was headed to Amarillo Tx & booked a room half way .. the service was awesome & food was delicious & we loved our room. We got a family room & it was big ,clean .. we will definitely book again with them
Stayed 1 night in Mar 2023
Response from LCAMPBELL ~gm on Mar 6, 2023
Belva, My staff and I can’t thank you enough for not only staying with us but also for your kind words about our property & your stay. It is always a pleasure to serve guests who truly appreciate all the efforts we go to in order to provide them with SUPER stays. We are very pleased to hear that our welcoming & friendly staff, exceptionally clean rooms, & awesome breakfast were all a part of the wonderful experience you had at Super 8 by Wyndham Childress & we look forward to always serving your lodging needs when you are in town. Here’s to many more stays with us! Thanks again for your business and review. We truly appreciate you! Sincerely, LCampbell gm

10/10 Excellent

Wendy

Stayed 1 night in Mar 2023
Response from LCAMPBELL ~gm on Mar 5, 2023
Hi, Wendy! We are so happy to hear that your stay was an excellent one here at Super8 by Wyndham Childress. We are grateful for our SUPER customers like you and hope we have the privilege of serving your lodging needs again soon! Thank you for your business and review. Sincerely, LCampbell gm

10/10 Excellent

Shamethia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am glad we stayed here. The property is clean, convenient right off the road and check in went well. The guy at the front was very welcoming.
Stayed 1 night in Feb 2023
Response from LCampbell~gm on Feb 16, 2023
Shamethia, We are so happy you stayed here too! Thanks for allowing us to serve your lodging needs with our clean and welcoming atmosphere. We look forward to having you stay with us again soon. God bless & safe travels, LCampbellgm

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
The person who checked me in was friendly and helpful the breakfast was great
Stayed 1 night in Dec 2022
Response from LCampbell~gm on Jan 25, 2023
Roberta, we appreciate your kind words about our staff & breakfast and hope that Super 8 by Wyndham Childress will always be your choice for lodging. Hurry back to see us soon and again, thank you for your business. LCampbellgm

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine
Toilet was not bolted down and walls are super thin so we could hear everything from all rooms around but room was clean and comfortable
Stayed 1 night in Dec 2022
Response from LCAMPBELL ~gm on Dec 26, 2022
Kathy, We appreciate your business and your time in reviewing your stay. We are currently trying to find a solution to the noise issue and hope to figure something out soon and get it fixed. We are very happy you enjoyed your clean & comfortable room and hope to serve you again in the future. Thanks again, LCampbell gm

8/10 Good

Sondra

Liked: Staff & service, amenities
Disliked: Cleanliness
Carpets need to be replaced. They were dirty.
Response from LCampbell~gm on Dec 4, 2022
Thanks Sondra for staying with us recently. We are working on that carpet daily and hope to have it all cleaned in the next few days. We have been blessed with many customers the last few months and sometimes that hinders our progress as rooms need time allowed to dry. Again, we appreciate your business and hope the rest of your trip was a good one. Thank you, LCampbell gm

4/10 Poor

VICKY V.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so polite
Everything was great at ck in ..the staff and room ...the continental breakfast and the morning lady at service desk ....but i called to ask about a charge on my card and Michael @Night was very RUDE!I will look else where on my next stay ...
Stayed 2 nights in Nov 2022
Response from LCampbell~gm on Nov 27, 2022
Hi, Vicky V. Please allow me to apologize for my staff member. I spoke with him this morning to find out what charge you were inquiring about and he said it was for the additional pet you had in your room during your stay. I made sure he knew that his tone offended you and asked him to handle situations and inquiries in a more professional way in the future. Thank you for letting me know you were offended so that I can make sure the next guest is handled in a better tone. We appreciate your business and wish you the best this holiday season. LCampbellgm

10/10 Excellent

Adam

Stayed 1 night in Nov 2022

6/10 Okay

Patti

Traveled with family
Liked: Cleanliness, staff & service
Loud music half the night
Stayed 1 night in Oct 2022
Response from LCampbell ~gm on Oct 25, 2022
Hi, Patti! We wanted to thank you for staying at our property recently. We are saddened to hear that other guests were very inconsiderate and playing their music loud. Please never hesitate to contact our clerk while you are at our hotel with any issues you have. We are here to help 24 hours a day. We appreciate your business and Hank you for being our customer. Thank you, LCampbell gm

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from LCampbell ~gm on Oct 12, 2022
Amy, It was our pleasure to serve your lodging needs here at Super8 by Wyndham and we look forward to seeing you around d our property again soon! Thanks for trusting us with your business. LCampbell gm