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Reviews of Fairfield Inn and Suites by Marriott Chillicothe

2.5 out of 5
Fairfield Inn and Suites by Marriott Chillicothe
300 North Plaza Boulevard, Chillicothe, OH

Reviews

9.6

Exceptional

Rating 10 - Excellent. 215 out of 255 reviews" "
Rating 8 - Good. 32 out of 255 reviews" "
Rating 6 - Okay. 5 out of 255 reviews" "
Rating 4 - Poor. 1 out of 255 reviews" "
Rating 2 - Terrible. 2 out of 255 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

shellisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean stay place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

mary

Stayed 1 night in Apr 2024

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its newer ... its cleaner ... the staff are amazing! Pool is small but rest of amenities are great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kris

Liked: Amenities, property conditions & facilities
Fast and friendly
Stayed 1 night in Mar 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff was friendly, and there was food nearby (Raising Canes, Applebees, etc.)
Stayed 1 night in Mar 2024

10/10 Excellent

William

Stayed 1 night in Feb 2024

10/10 Excellent

Lorie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the cleanest and most comfortable hotel! The staff was so welcoming and friendly. The breakfast was amazing. I will definitely staff here again when traveling through the area.
Stayed 1 night in Jan 2024
Response from Fairfield Inn and Suites Chillicothe, Ohio on Jan 17, 2024
Thank you for your 5 out of 5 review. We're glad you enjoyed your stay. We hope to welcome you again soon.

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly.. The room was clean. My kids loved the pool. Will def stay again.
Stayed 1 night in Dec 2023
Response from Fairfield Inn and Suites Chillicothe, OH on Jan 3, 2024
Thank you for your 5 out of 5 review. We hope to welcome you and your family again soon.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean. Nicely set up room. The only problem was a vent fan in the bathroom that could not be turned off and made noise. We had to keep the bathroom door closed to sleep. But I've stayed there before and like it a lot, so I'll be back.
Stayed 1 night in Dec 2023
Response from Fairfield Inn and Suites on Dec 29, 2023
Thank you for your 8 out of 10 review. We hope to welcome you back again soon!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great complimentary breakfast. Clean.
Stayed 1 night in Dec 2023
Response from Fairfield Inn and Suites on Dec 29, 2023
Thank you for your 5 out of 5 review. We hope to welcome you back again soon!

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fairfield Inn and Suites on Dec 11, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service the pull out sofa was uncomfortable and there was some empty snack container and water bottle under it when we pulled it out
Stayed 1 night in Nov 2023
Response from Fairfield Inn and Suites on Dec 6, 2023
I'm sorry to hear about your experience about the sofa bed. I will inform our housekeeping staff on this issue. Thank you for your 5 out of 5 review.

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Fairfield Inn and Suites on Nov 22, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Rachelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 16, 2023
Thank you for your 10 out of 10 review. We look forward to seeing you again in the future.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2023
Response from Hotel Management on Oct 31, 2023
Thank you for your 4 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Karen

Stayed 1 night in Oct 2023
Response from Hotel Management on Oct 31, 2023
Thank you for your 10 out of 10 review. We look forward to seeing you again in the future.

10/10 Excellent

Brian

Stayed 1 night in Oct 2023
Response from Hotel Management on Nov 16, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Chad, Cuyahoga Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Mary Lynn, Bloomingdale

Stayed 1 night in Oct 2023
Response from McKensey on Nov 3, 2023
Dear Mary,Thank you for your 5 out of 5 review. We hope to see you again soon.

10/10 Excellent

Xiaoqing

Stayed 1 night in Oct 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 10 out of 10 review. We look forward to seeing you again in the future.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Management on Oct 31, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Melody

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service!!! Breakfast bar had many options, room and hotel was clean and welcoming.
Stayed 1 night in Oct 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 10 out of 10 review. We look forward to seeing you again in the future.

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay. Everything was super clean, beds were comfortable and the free breakfast was great!
Stayed 1 night in Oct 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 10 out of 10 review. We look forward to seeing you again in the future.

10/10 Excellent

Brenda

Stayed 1 night in Oct 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I had recently broken my leg and the staff was very helpful with getting a shower chair & offering use of a wheelchair.
Stayed 1 night in Sep 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd Fairfield we stayed in during our road trip and very happy with both stays! This hotels are very nice and clean and breakfast is good. I would definitely recommend this hotel. Good,gas station and drug store all walking distance from hotel! Only con we had with our room is our remote to the TV didn’t work and we had to call down and have them bring us a new one.. otherwise Great Hotel!
Stayed 1 night in Sep 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

6/10 Okay

Pamela

Stayed 1 night in Sep 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your review. We look forward to seeing you again in the future.

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairfield by Marriott, Chillicothe, OH
A very nice hotel to stay. 100% satisfied with everything
Stayed 2 nights in Sep 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 10 out of 10 review. We look forward to seeing you again in the future.

10/10 Excellent

smaran

Stayed 1 night in Sep 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

JOSEPH, LAKE ELSINORE

Liked: Cleanliness, staff & service, property conditions & facilities
Check in Staff cheerful and professional. Breakfast was meh...
Stayed 1 night in Aug 2023
Response from Hotel Managaement on Oct 25, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

David V.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and would stay there again.
Stayed 1 night in Aug 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pitstop
Pitstop for our annual trip to Iowa. Great accommodations
Stayed 1 night in Aug 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 10 out of 10 review. We look forward to seeing you again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean updated
Stayed 2 nights in Aug 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 10 out of 10 review. We look forward to seeing you again in the future.

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, well maintained. Room was spacious and the bed was excellent.
Stayed 1 night in Aug 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Brian

Traveled with family
Liked: Property conditions & facilities
Quiet even though they were fully booked. Didn’t hear anyone else around or above during our stay
Stayed 1 night in Aug 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Roel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet space in the middle of a busy area. Friendly and helpful staff.
Stayed 1 night in Aug 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Tamara

Stayed 1 night in Jul 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Lynda Small

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband told the desk that it was the best room he had ever stayed at with Fairfield Inn
Stayed 1 night in Jul 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Vicki

Traveled with family
Liked: Staff & service, property conditions & facilities
Very clean, nice size room for 4 and very helpful staff.
Stayed 1 night in Jun 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 10 out of 10 review. We look forward to seeing you again in the future.

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 10 out of 10 review. We look forward to seeing you again in the future.

10/10 Excellent

Larry

Stayed 2 nights in May 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 10 out of 10 review. We look forward to seeing you again in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 10 out of 10 review. We look forward to seeing you again in the future.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful remodeled room.
Stayed 1 night in May 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 10 out of 10 review. We look forward to seeing you again in the future.

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2023
Response from Hotel Management on Oct 25, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

2/10 Terrible

Shane

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
False advertisement
I was lied to. I looked at photos of a room on your website and purchased that room. When I got there it was not even close to what I had bought. It’s false advertisement.
Stayed 2 nights in Apr 2023
Response from Hotel Management on Apr 19, 2023
Thank you for your review. I am sorry that you felt that you were misled. We have just renovated the hotel and the pictures are not exactly the same, but the amenities in each room are till the same. I'm sure if you went to a guest representative we could have helped resolved your concerns about the room. Thank you for your feedback and we hope you choose to stay with us again.

10/10 Excellent

SHERI, Rockford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Hotel was very clean and comfortable. Highly recommend!
Stayed 1 night in Apr 2023
Response from Hotel Management on Apr 19, 2023
Thank you for your 5 out of 5 review. We look forward to seeing you again in the future.

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed with the service and appearance of the new hotel!
Stayed 1 night in Apr 2023
Response from Hotel Management on Apr 19, 2023
Thank you for your 10 out of 10 review. We look forward to seeing you again in the future.