Ratings based on 510 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from BC

Posted May 22, 2017
Charged $ 30 extra for the night, because of the ages of the kids, which has to be asked over the phone when the reservation was done and not charge for the hotel representative mistakes.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice friendly staff, good location

Posted May 17, 2017
Cons: The WIFI service was very sporadic and unreliable ... quite frustrating!
overall a good experience. Staff were friendly. Close to restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Abbotsford Airport

Posted May 9, 2017
Breakfast should / could start before 7:00 am... the staff was busy the morning we were there BUT did their best to keep up. Good Work!!
Comment from Hotel Management
May 12, 2017 by Erin K., Hotel Management
Hello, We are so glad you enjoyed your stay. We hope you choose us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

great location and easy to get to

Posted May 8, 2017
Cons: Assigned a room right next to the breakfast room. Convenient, but very noisy due to basketball teams. Maybe next time assign the players this room.
The hotel was well located or our needs. Easy to get to wineries, the zoo, and into Abbotsford and Langley. All was good until Sunday morning rolled around. We were assigned the room immediately next to the breakfast dining area. Although convenient, the noise started early with the beginning of the breakfast service as the basketball teams spent most of the morning roaming to and from the breakfast area, and as teens are, not quietly. We overheard a few players and some parents comment that it was quite the hike from their rooms (on the opposite end of the hotel) to the dining area. It would have been nicer if we had been assigned a room away from the dining room, and our room given to one of the teams. All that aside, the dining room staff did a fantastic job keeping up with the demand of 20-30 teen basketball players and their appetites.
Comment from Hotel Management
May 12, 2017 by Erin K., Hotel Management
Hello, We are so glad you enjoyed our property. Thank you for the tip regarding team accommodations and proximity to the breakfast room. We will definitely try to keep this in mind when we are completing team rooming lists in the future. We hope you choose us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location with friendly staff.

Posted May 3, 2017
Pros: Staff
Location: Close to shopping and restaurants.
The staff were friendly and helpful. Rooms were quiet and comfortable.
Comment from Hotel Management
May 6, 2017 by Erin K., Hotel Management
Hello, We are so happy you enjoyed your stay! Please choose us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, bc

Great hotel

Posted Apr 24, 2017
The staff was great, check in and out was easy, no complaints to be had here. The breakfast is pretty low end but what can you expect for free haha I would stay here again.
Comment from Hotel Management
Apr 27, 2017 by Erin K., Hotel Management
Hello Jeanine, We are so glad you enjoyed your stay. We do hope you choose us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2017
It was a handy location for what I needed. Easy to locate.
Comment from Hotel Management
Apr 18, 2017 by Erin K., Hotel Management
Hello, Thank you for choosing us, we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to spend a night on your way to the US

Posted Mar 23, 2017
This hotel was the perfect quiet location to stay the night before a trip to the US. The location was great and the hotel was quite clean and the bed was comfortable.
Comment from Hotel Management
Mar 27, 2017 by Erin K., Hotel Management
Hello, We are so glad you enjoyed your stay! Our location is quite popular due to proximity and ease of access to the US Border. We do hope you choose to stay with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2017
Stayed on the main floor and it would have been nice if we could open the window at night but it swung out enough that someone could have climbed right into our room. Would have been nice if we could have locked it partway open. Next time I would request a room on the second floor. All staff was friendly, the room was clean and the bed was very comfortable.
Comment from Hotel Management
Mar 22, 2017 by Erin K. Guest Services Manager, Hotel Management
Hello, We do thank you so much for staying with us. We always try to fulfill guests requests to the best of our ability and will definitely try our best to fulfill any top floor room requests. Please feel free to call directly when booking your next stay and we will be happy to assist you! Have a wonderful day!
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, B.C.

Great hotel close to where we wanted to go.

Posted Mar 16, 2017
Pros: It was only a half hour away from the Event we were going to.
We liked the hotel as it had a great breakfast, also there was a restaurant attached if you chose to eat in. It also had a exercise room although we didn't have time to use it or the pool which looked inviting. It was easy to get to and out of. The room was clean and well stocked with the necessities.
Comment from Hotel Management
Mar 19, 2017 by Erin K. Guest Services Manager, Hotel Management
Hello John, Thank you so much for your kind review! We are glad you enjoyed your stay and hope to see you again soon!