Pool

Reviews of Super 8 by Wyndham Abbotsford BC

2 out of 5
Super 8 by Wyndham Abbotsford BC
1881 Sumas Way, Abbotsford, BC

Reviews

7.6

Good

Rating 10 - Excellent. 335 out of 1017 reviews" "
Rating 8 - Good. 368 out of 1017 reviews" "
Rating 6 - Okay. 155 out of 1017 reviews" "
Rating 4 - Poor. 80 out of 1017 reviews" "
Rating 2 - Terrible. 79 out of 1017 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jodi

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Easy staff
Stayed 1 night in Mar 2024

10/10 Excellent

James

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet secure place to stay, can’t think of any bad with this place, we’ll be back
Stayed 2 nights in Mar 2024

8/10 Good

chad

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Overall decent, bathroom could use a reno as the door is hard to open n close and caulking around tub is coming off. Bathroom could have also been cleaner. But would stay again
Stayed 2 nights in Mar 2024

4/10 Poor

Gary

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking
Stayed 2 nights in Mar 2024

8/10 Good

Jena

Liked: Cleanliness, staff & service, property conditions & facilities
Fun pool
Stayed 1 night in Mar 2024

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024

6/10 Okay

Courtenay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked there were plenty of dinner options within walking distance. We did find a couple bugs in our room. One on our bed and one by the door. Other then that it was good
Stayed 2 nights in Mar 2024

8/10 Good

Alexander

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Mar 2024
Response from Mani on Mar 23, 2024
Hi Alexander, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The concierge was amazing help
Stayed 1 night in Mar 2024
Response from Mani on Mar 23, 2024
Hi Belinda,Thank you for reviewing your recent stay at our hotel. We're delighted to hear you had a positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.ManveerFront Desk Supervisor

10/10 Excellent

Olga, Renton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from Mani on Mar 23, 2024
Hi Olga, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, family friendly and friendly staff
Stayed 1 night in Mar 2024
Response from Mani on Mar 23, 2024
Hi Amber,Thank you for reviewing your recent stay at our hotel. We're delighted to hear you had a positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.ManveerFront Desk Supervisor

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mani on Mar 21, 2024
Hi sarah, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we ask the reason for leaving the negative rating? Knowing why will assist us in resolving any difficulties for you and improving our service in the future. Please contact us directly if you wish to express your concerns in privacy.ManveerFront Desk Supervisor

10/10 Excellent

Charlotte

Stayed 1 night in Feb 2024
Response from Mani on Mar 17, 2024
Hi Charlotte, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

8/10 Good

Amy, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located to amenities
Stayed 1 night in Mar 2024
Response from Mani on Mar 17, 2024
Hi Amy, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and that our location was convenient for you. We look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

4/10 Poor

Kyle&Tiph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mani on Mar 21, 2024
Hi Kyle, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we ask the reason for leaving the negative rating? Knowing why will assist us in resolving any difficulties for you and improving our service in the future. Please contact us directly if you wish to express your concerns in privacy.ManveerFront Desk Supervisor

10/10 Excellent

Heather, Osoyoos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great! We used to stay here yrs ago when our girls played volleyball! Thanks again for a lovely stay!
Stayed 1 night in Mar 2024
Response from Mani on Mar 17, 2024
Hi Heather, Thank you for reviewing your recent stay with us. We're happy to hear you were pleased with the value you received. We appreciate your loyalty and hope to see you again the next time you're in our area.ManveerFront Desk Supervisor

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is always a safe choice for a nice stay. It is quiet, convenient and located near some restaurtants with easy access to the freeway.
Stayed 3 nights in Feb 2024
Response from Mani on Mar 17, 2024
Hi Mark, Thank you for your review. We're delighted to hear you were pleased with your room and that you could benefit from our convenient location. We look forward to seeing you again sometime soon.ManveerFront Desk Supervisor

10/10 Excellent

brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location
Stayed 1 night in Mar 2024
Response from Mani on Mar 17, 2024
Hi Brenda, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2024
Response from Mani on Mar 17, 2024
Hi Justin, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

Gordon, Wiliams Lake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our usual place to stay in Abbotsford.
Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
Hi Gordon, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us. We appreciate your loyalty and hope to see you again the next time you're in our area.ManveerFront Desk Supervisor

10/10 Excellent

Baljinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good service 😊
Stayed 3 nights in Feb 2024
Response from Mani on Mar 17, 2024
Hi Baljinder, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

Tyronne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Z
Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
HI Tyronne, Thank you for reviewing your stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

Joseph

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pool and waterside which the kids absolutely loved. The 1 bedroom suite was perfect for our family of four. Very big!
Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
Hi Joseph, Thank you for your review. We're delighted to hear you were pleased with your room and that your family enjoyed our pool and water slide. We look forward to seeing you again sometime soon.ManveerFront Desk Supervisor

4/10 Poor

Carrie

Liked: Staff & service
Disliked: Property conditions & facilities
People were nice. Location was perfect. It’s an old hotel with old uncomfortable beds, obtusely noisy heating unit and showers with no pressure. Free breakfast is always a nice option. It was basic yogurt, cereal and toast but, it was included with stay. It was nice and clean in the room except for the lousy top blanket which reminded us more of a 90’s curtain. Clean, friendly, cheap.
Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
Hi Carrie, Thank you for reviewing your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are always looking ways to improve our service so I appreciate your detailed feedback. We are delighted that you could benefit from our convenient location. We hope you will give us another opportunity to serve you better in the future.ManveerFront Desk Supervisor

10/10 Excellent

brenda

Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
Hi Brenda, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind and supportive. Check in was quick and easy
Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
Hi Jodi, Thank you for reviewing your stay at our hotel. We're delighted to hear you had a positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.ManveerFront Desk Supervisor

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
Hi Thais, Thank you for reviewing your stay at our hotel. We're delighted to hear you had a positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.ManveerFront Desk Supervisor

6/10 Okay

Dave

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Room wasn’t very well cleaned, toilet barely flushed, needed several flushes even for a tissue. Shower head leaked like crazy and was very low flowing. (I’m a contractor so this wasn’t just cheap products this is lack of proper maintenance)
Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
Hi Dave, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I appreciate your detailed feedback, as we're always looking for ways to improve. We hope you will give us another opportunity to serve you better in the future.ManveerFront Desk Supervisor

2/10 Terrible

Samantha

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is great for sporting families. The front desk man struggled to check us in and said it was and Expedia issue at 1:30 am and it took a half hour to check us in at 2:00 am with sleepy children. The room had an ant infestation, the ants bit. I ask for it to be resolved and the manager told me there were no ants. I have a video.
Stayed 3 nights in Feb 2024

2/10 Terrible

Amber

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You pay a lot of money for a sub par hotel, “breakfast included” dont bother sold out hotel and they were cooking 4 waffles at a time people were waiting hard boiled eggs, expired yogurt. They Harassed our team mates saying there’s more people in their room than they claimed and they were watching them on the surveillance when we were there for a bmx race and they had people come to visit from another room for a drink.. they calmed them non stop on their personal phones that we had to block their number. Pool was so gross that kids came out itching probably from lack of chemicals. Maid was crying because she was the only one working to clean rooms…..don’t bother and save your money to go somewhere else will not be returning.
Stayed 2 nights in Feb 2024
Response from Mani on Mar 23, 2024
Hi Amber, Thank you for reviewing you stay at our hotel. We sincerely apologize for the inconvenience you experienced during your stay. Please note that our breakfast supplies are replenished on a weekly basis to ensure freshness, and we appreciate your feedback regarding the wait times and quality of the offerings. Regarding fire safety regulations, it's important for us to accurately track the number of occupants in each room for everyone's safety, especially during drills. We regret any misunderstanding or discomfort caused by our inquiries. Your concerns regarding pool cleanliness and staffing will be addressed promptly. We value your input and apologize for falling short of your expectations. We hope you will give us another opportunity to serve you better in the future.ManveerFront Desk Supervisor

6/10 Okay

Jack

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Terrible parking lot. OKAY if you drive a small SUV
Stayed 1 night in Feb 2024
Response from Mani on Mar 20, 2024
Hi Jack, Thank you for reviewing your stay at our hotel. I am sorry that you has issues with parking; please allow me to express my sincerest apologies. We have a special area for bigger vehicles and you can ask the Front Desk person for any help. We hope to see you again the next time you're in our area.ManveerFront Desk Supervisor

8/10 Good

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like how quiet it was despite being close to the highway. There are several dining options nearby, as well as Costco & Save-On-Foods within a very short drive. I will consider staying here again the next time I come to this area of the Lower Mainland.
Stayed 1 night in Feb 2024
Response from Mani on Mar 20, 2024
Hi Leanne, Thank you for your review. We're delighted to hear you were pleased with your room and that you could benefit from our convenient location. We look forward to seeing you again sometime soon.ManveerFront Desk Supervisor

6/10 Okay

Melanie

Disliked: Amenities, property conditions & facilities
Convenient location but breakfast selection was not sufficient, blankets were not warm enough and the pool rules were extensive (no fun) and only open 10-10. I was very disappointed the gym was also open these hours. Could use being open earlier than pool for those early morning risers in need of exercise. Friendly staff and good location for price.
Stayed 1 night in Feb 2024
Response from Mani on Mar 20, 2024
Hi Melaine, Thank you for reviewing your recent stay at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I appreciate your detailed feedback, as we're always looking for ways to improve. We hope to see you again the next time you're in our area.ManveerFront Desk Supervisor

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mani on Mar 20, 2024
Hi Stephanie, Thank you for reviewing your stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

4/10 Poor

Jackelyn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
One of the dirtiest places I’ve stayed. It was convenient to get to Abbotsford centre and lots of fast food and restaurant options around it but next time I’d stay elsewhere and drive further.
Stayed 1 night in Feb 2024
Response from Mani on Mar 20, 2024
Hi Jackelyn, Thank you for reviewing your stay at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I appreciate your detailed feedback, as we're always looking for ways to improve. We hope that you will give us another chance to serve you better in the future. ManveerFront Desk Supervisor

10/10 Excellent

shawn

Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
Hi Shawn, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

8/10 Good

allan

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Mani on Mar 17, 2024
Hi Allan, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

Brandon

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Mani on Mar 17, 2024
Hi Brandon, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

6/10 Okay

Erin

Business traveler
Liked: Staff & service
Great stop over location, convinient location for dining and easy to find off highway, US border. Clean, nice staff, this is not the Ritz Carlton, and is priced accordingly.
Stayed 2 nights in Feb 2024
Response from Mani on Mar 17, 2024
Hi Erin, Thank you for your review. We're delighted to hear you were pleased with the value you received and that you could benefit from our convenient location. We look forward to seeing you again sometime soon.ManveerFront Desk Supervisor

10/10 Excellent

XIA, MISSISSAUGA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good night stay
Stayed 1 night in Feb 2024
Response from Mani on Mar 17, 2024
Hi Xia, Thank you for reviewing your stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

Edith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room. Hot waffles for breakfast was a bonus!
Stayed 1 night in Feb 2024
Response from Mani on Mar 17, 2024
Hi Edith, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and that you enjoyed the breakfast we offered. We look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

Geraldin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids enjoyed the pool! The staff was nice.The faculties where clean
Stayed 2 nights in Jan 2024
Response from Mani on Mar 17, 2024
Hi Geraldin, Thank you for reviewing your recent stay at our hotel. We're delighted to hear you had a positive experience with us and that your family enjoyed our water slide. Thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.ManveerFront Desk Supervisor

4/10 Poor

Carmen

Disliked: Cleanliness, property conditions & facilities
There is an odour in the room, the management can pay more attention to the cleaning and updating the coffee makers, mattresses and the tv’s. I wasn’t dare to use the swimming pool.
Stayed 3 nights in Jan 2024
Response from Mani on Mar 17, 2024
Hi Carmen, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We're always looking for ways to improve so I appreciate your detailed review and feedback. We hope you will give us a chance to serve you better in the future.ManveerFront Desk Supervisor

2/10 Terrible

Jenica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Mani on Mar 17, 2024
Hi Jenica, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we ask the reason for leaving the negative rating? Knowing why will assist us in resolving any difficulties for you and improving our service in the future. Please contact us directly if you wish to express your concerns in privacy.ManveerFront Desk Supervisor

8/10 Good

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place with excellent accommodation and breakfast. Finding parking later in evening is a bit of an issue. Hard to find a parking spot. Being a bit older finding it not very safe in the Tub. It's very slippery and have to be very careful not to slip. Thanks
Stayed 2 nights in Jan 2024
Response from Mani on Mar 20, 2024
Hi Fred, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us. I appreciate your detailed feedback, as we're always looking for ways to improve. We hope to see you again the next time you're in our area.ManveerFront Desk Supervisor

8/10 Good

Kristopher, Kelowna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget place. Waterslide for the kids was the hook.
Stayed 1 night in Jan 2024
Response from Mani on Mar 17, 2024
Hi Kristopher, Thank you for your review. We're happy to hear you were pleased with the value you received and that your family enjoyed our water slide. We hope to see you again the next time you're in our area.ManveerFront Desk Supervisor

6/10 Okay

Brianna

Disliked: Cleanliness
Room wasn’t ready at check in time. Rooms were very dusty. Thin walls and noisy plumbing. Won’t stay here again.
Stayed 1 night in Jan 2024
Response from Mani on Mar 17, 2024
Hi Briana, Thank you for reviewing your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I appreciate your detailed feedback, as we're always looking for ways to improve. We hope you will give us another opportunity to serve you better in the future.ManveerFront Desk Supervisor

8/10 Good

Alexandra

Traveled with family and small children, Business traveler
Liked: Cleanliness
Comfortable beds and pillows. Will stay again.
Stayed 2 nights in Jan 2024
Response from Mani on Mar 17, 2024
Hi Alexandra, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and that you were happy with the value you received. We look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

8/10 Good

Roy

Traveled with partner
Decent enough hotel. Breakfast is a little lacking but not a deal breaker.
Stayed 2 nights in Jan 2024
Response from Mani on Mar 17, 2024
Hi Roy, Thank you for your review of your stay with us. We're happy to hear you enjoyed your stay. We're always looking for ways to improve so I appreciate your feedback about the breakfast. We hope you will consider staying with us again in the future.ManveerFront Desk Supervisor

8/10 Good

Glen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff argued about prices as booked on Expedia and was for 3 but 3 rd person was able to stay at a friend’s place … said they couldn’t alter the price to reflect two people staying in room. Everything else just fine . No refund on credit card either.. so I assume they never called to change anything.. because they got my money
Stayed 2 nights in Dec 2023
Response from Mani on Mar 21, 2024
Hi Glen, Thank you for reviewing your stay with us. I'm sorry you had issues at check in but I appreciate you letting me know so that I can share your review with our staff. I have refunded your credit card for the extra charge and I apologize for the delay in response. We hope you will give us another opportunity to serve you better in the future.ManveerFront Desk Supervisor