Ratings based on 38 Verified Reviews

4.9 out of 5
57% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Knoxville, TN

Posted Sep 15, 2019
A unique setting and an almost bed and breakfast feel even though it is a hotel. Extremely friendly staff. Restaurant has really good food. Would highly recommend this place.
Comment from Hotel Management
Sep 16, 2019 by Innkeeper, Hotel Management
Thank you for taking the time to tell us about your experience!! We are so happy you enjoyed your time with us, the staff and our delicious food! Please come back to visit again soon!
5 out of 5
by A verified traveler

Posted Aug 18, 2019
Comment from Hotel Management
Aug 20, 2019 by Innkeeper, Hotel Management
Thank you, please come back and visit us again soon!
5 out of 5
by A verified traveler

Posted Jul 8, 2019
Great staff. Excellent food. Very charming inn. My only complaint was my room was not as expected. View of fire escape. Old carpet. Would request a diff room .
Comment from Hotel Management
Jul 8, 2019 by Owner , Hotel Management
Thank you for your review. We are so glad you enjoyed your stay. Please do come back and enjoy one of our Premium Mountain View rooms that offer beautiful views of The Rocky Broad River and Chimney Rock State Park. Hope to host you again soon!
5 out of 5
by A verified traveler from Charlotte

Posted Jul 6, 2019
All the special touches the staff and waiters made to make you feel unique.
Comment from Hotel Management
Jul 8, 2019 by Owner, Hotel Management
Thank you so much for your kind words. We are so glad you enjoyed your stay with us. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted Jun 16, 2019
Comment from Hotel Management
Jul 8, 2019 by Owner, Hotel Management
Thank you for your review. We look forward to your return visit.
5 out of 5
by A verified traveler

Jewel in the mountains

Posted May 17, 2019 on Hotels
Beautiful experience from beginning to end.
Comment from Hotel Management
Jul 8, 2019 by Owner, Hotel Management
Thank you for staying with us. We are so glad we meet your expectations. We hope to see you again soon.
5 out of 5
by A verified traveler

Great place in the mountains

Posted May 14, 2019 on Hotels
Comment from Hotel Management
Jul 8, 2019 by Owner, Hotel Management
We are glad you enjoyed your visit with us. We will look forward to seeing you again soon.
5 out of 5
by A verified traveler

Posted May 5, 2019
Great staff everyone was very helpful and friendly. Food was very good.
Comment from Hotel Management
May 8, 2019 by The Esmeralda Inn, Restaurant & Spa, Hotel Management
Thank you for staying with us! Please come back soon!
5 out of 5
by A verified traveler

Posted Apr 17, 2019
We liked the rustic yet cozy feel of the hotel. The people working there were very kind. The breakfast was absolutely delicious and the bed was very comfortable.
Comment from Hotel Management
May 8, 2019 by The Esmeralda Inn, Restaurant & Spa , Hotel Management
Thank you for your review. We are happy to hear you rested well during your stay and enjoyed our complimentary breakfast! Please visit us again soon!
5 out of 5
by A verified traveler from Atlanta

This traveler left a rating score only Posted Apr 14, 2019 on Hotels