Ratings based on 308 Verified Reviews

3.2 out of 5
74% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Families
by A verified traveler

Posted May 2, 2017
OK. Just nice. Recommend to stay for short trip. Hotel is convenient to shop area.
1 out of 5
by Louis

Seriously Be careful

Posted Mar 10, 2017 on Hotels
Not a place for anyone who knows what mean a hotel , that one is my worst experience
3 out of 5
Recommended
for Everyone
by A verified traveler from toronto

In the heart of chinatown

Posted Jan 3, 2017
Works for the price. Nothing outstanding. Chinatown wasn't the best location for getting a taste of Malaysia.
5 out of 5
Recommended
for Couples
by A verified traveler from germany

in the pentaling street, excellent place to stay

Posted Nov 23, 2016
close to all the sights of KL, perfect... clean rooms, helpful, friendly staff...
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 8, 2016 on Hotels
1 out of 5
by A verified traveler

rude staff and poor service

Posted Oct 29, 2016 on Hotels
the furniture is very old; the bathroom is moldy; the staff is rude
1 out of 5
by A verified traveler

poor

Posted Oct 29, 2016 on Hotels
the room was moldy; the staff was really rude; the service was poor
1 out of 5
by A verified traveler

Posted Oct 29, 2016 on Hotels
that was the only receptionist ever who screamed at me on the phone and then hung up.
1 out of 5
by A verified traveler

rude staff

Posted Oct 29, 2016 on Hotels
unacceptable
1 out of 5
by A verified traveler

attamped fraud

Posted Oct 29, 2016 on Hotels
they tried hard to give me a cheaper room than I had already paid for. Without exaggeration: attempted fraud. So, at first they gave me a room without hot water, then claimed only the cheaper room had hot water etc. I had to scream at them to get the room I paid for. Pathetic really !!