Ratings based on 1,514 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok, Thailand

Good choise

Posted Jan 15, 2018
Good location, that easy to find this hotel. Near many landmarks of Singapore. Staff are nice and friendly. Very clean and comfortable room.
Comment from Hotel Management
Jan 17, 2018 by Mhotelsingapore, Hotel Management
Thank you for taking time to share your experience with us. We are humbled by your positive comments and we will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

lobby

Posted Dec 27, 2017
Pros: room is clean
Cons: more sitting area/sofas at lobby while waiting to be served
Location: nothing to do nearby.
disappointed with the lobby, lacking sitting spaces.
Comment from Hotel Management
Jan 2, 2018 by Mhotelsingapore, Hotel Management
Thank you for taking time to share your experience with us. It is certainly not our intent to disappoint our guests or provide anything less than the best in personal service and facilities. Your feedback is appreciated and we will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2017
Everything was fine until they told me that the smoking room was not available.
Comment from Hotel Management
Jan 2, 2018 by Mhotelsingapore, Hotel Management
Thank you for taking time to share your experience with us. It is certainly not our intent to disappoint our guests or provide anything less than the best in personal service and facilities. Your feedback is appreciated and we will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

great

Posted Dec 20, 2017
Pros: mirrors
Cons: keep it up and the standard
it's a comfortable and convenient place, near different tourist spots like MBS, gardens by the bay, flyers and more places of interest.
Comment from Hotel Management
Dec 20, 2017 by Mhotelsingapore, Hotel Management
Thank you for taking time to share your experience with us. We are humbled by your positive comments and we will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Spacious and cozy room

Posted Dec 17, 2017
The service was great. And the room was spacious and cozy.
Comment from Hotel Management
Dec 19, 2017 by Mhotelsingapore, Hotel Management
Thank you for taking time to share your experience with us. We delighted to know you've enjoyed your time with us and, truly humbled by your positive comments for our all colleagues. This is definitely a boost to everyone to know we have guests that appreciate us in these ways. We understand each guest has their individual needs, so we try our best to cater and accommodate. We will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again soon.
5 out of 5
by A verified traveler

Posted Oct 23, 2017 on Hotels
Comment from Hotel Management
Oct 25, 2017
Thank you for rating us. We look forward to welcoming you back soon again!
5 out of 5
by Amanda

Posted Oct 23, 2017 on Hotels
Comment from Hotel Management
Oct 24, 2017
Thank you for rating us. We look forward to welcoming you back soon again!
3 out of 5
by A verified traveler from SG

Service level not there

Posted Oct 22, 2017
Hotel is ok, location is good. Food is all around the area. However checking in is disappointing, the service level of the front counter is not what I expected from M hotel, treatment at the buffet breakfast is bad. Only checking out process is ok. Don’t think will do another stay here unless the price is satisfactory (i.e less than $150sgd with all taxes in)
Comment from Hotel Management
Oct 24, 2017 by Mhotelsingapore, Hotel Management
Thank you for taking time to share your experience with us. It is certainly not our intent to disappoint our guests or provide anything less than the best in personal service and facilities. Your feedback is appreciated and we will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again.
4 out of 5
by Shane

Posted Sep 20, 2017 on Hotels
Very well maintained hotel. Good location however can be quiet locally for travellers so best suited to business trips, however easy to get around for travelling.
Comment from Hotel Management
Sep 21, 2017
Thank you for taking time to share your experience with us. We are humbled by your positive comments and we will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again soon.
5 out of 5
by A verified traveler

Great stay.

Posted Sep 9, 2017 on Hotels
Comment from Hotel Management
Sep 14, 2017
Thank you for taking time to share your experience with us. We are humbled by your positive comments and we will continue to strive to provide all guests the best possible experience. We look forward to welcoming you back again soon.