Ratings based on 1,068 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2018
Great price clean rooms. Get more for your money here. Comfortable beds.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice room , pool closed

Posted Apr 16, 2018
The room was clean and comfortable. I worked all day and just wanted to relax in the jucuzzi. Went down to the pool and it was closed.
Comment from Hotel Management
Apr 18, 2018 by Front Desk, Hotel Management
We thank you for staying with us and hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2018
Close to our event. Pool was closed for health department review and big hole in top of ceiling not sure what was gping on
Comment from Hotel Management
Apr 18, 2018 by Front Desk, Hotel Management
We thank you for staying with us and hope to see you again soon!
2 out of 5
by A verified traveler

Poor upkeep

Posted Apr 1, 2018
Pros: Location
Cons: Remodel, train staff to be more customer service oriented.
Outside looked great, inside was disappointing. As we checked in, the gentleman seemed somewhat confused on how to process us in? As I looked around, there was a huge hole on the ceiling. As we walked into our room, the beds were not made and it almost felt we walked into someone else's room. Walked backed downstairs and had to wait for another room. The hotel is need need of maintenance: tiles were cracked, carpet was dirty, elevator had an issue. This is a budget hotel. We went to a scheduled event we were there for and we all decided to get our things and just back home after the event. We checked out at 1130pm. The clerk never asked why we were leaving but gladly charged us full price.
Comment from Hotel Management
Apr 12, 2018 by Front Desk, Hotel Management
We are deeply sorry for your experience during your previous stay, and truly hope to make it better next time. We are striving to make new improvements and for the hotel to make sure all immenities are well kept. We thank you for your suggestions, and we wish you a great week! Warmest Regards, Hotel Chino Hills
5 out of 5
Recommended
for Everyone
by A verified traveler

Business Travel

Posted Mar 28, 2018
Comfortable, nice staff at Check-in, and clean room. Simple and easy! Starbucks, Denny’s, BJ’s, Lucilles, and yougurtland very close by as well!
Comment from Hotel Management
Mar 29, 2018 by Front Desk, Hotel Management
We are glad you enjoyed your stay and hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2018
Overall good experience. Front desk staff was helpful.. easy fast check in
Comment from Hotel Management
Mar 29, 2018 by Front Desk, Hotel Management
We are glad you enjoyed your stay and hope to see you again soon!
3 out of 5
by A verified traveler

Posted Mar 19, 2018
Close to restaurants and freeway, shopping centers
Comment from Hotel Management
Mar 25, 2018 by Front Desk, Hotel Management
Thank you for staying with us! We wish to see you back soon,1
5 out of 5
Recommended
for Everyone
by A verified traveler from Chandler Arizona

Clean and Quiet Hotel

Posted Mar 19, 2018
Pros: Ease of parking and clean comfortable beds. I like that it had microwave, and refrigerator for any left overs from eating out. Staff was friendly.
Cons: Offer free breakfast.
Location: I am not sure what to do nearby. I only slept here for one night before heading back to Arizona from LAX airport.
I just needed to stay overnight before heading back to Arizona from LAX. Hotel location was decent. Very quiet and clean. I will stay here again if I am around the area.
Comment from Hotel Management
Mar 25, 2018 by Front Desk, Hotel Management
Thank you for staying with us! We wish to see you back soon, and thank you for your suggestions!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for what you pay

Posted Mar 16, 2018
Good experience staff was friendly,room was clean and spacious.
Comment from Hotel Management
Mar 25, 2018 by Front Desk, Hotel Management
Thank you for staying with us! We wish to see you back soon, and thank you for your suggestions!
1 out of 5
by A verified traveler

Not good for business

Posted Mar 16, 2018
I travel for work so business facilities are needed. There computer was temporarily not working. I was never able to connect my tablet to the internet in the hotel. The hair dryer in my room would not work. staff was very pleasant but I will not stay here again.
Comment from Hotel Management
Mar 25, 2018 by Front Desk, Hotel Management
Thank you for your suggestions, and concerns! We are sorry that the lobby computer was being fixed that week, and thank you for your stay! We will work hard on maintaining our property and facilities.