Find Hotel with a Concierge in Chippenham

"In house restaurant food was fantastic! Staff very nice. Polite and helpful. Quiet rooms despite big tourist groups staying at the hotel. Perfect location right in the city centre. No free disabled parking bays however there were two disabled bays in front of the hotel but these are not bookable. There is a NCP car park beneath the hotel which costs £50.00 for the weekend. We requested a room with twin beds and was given an ‘accessible’ room to accommodate wheelchair users which didn’t apply in our case. The downside to this was the bathroom sink was very low done as was the loo and loo roll holder. Would highly recommend. Not cheap but worth it. "

"Very nice view's, clean, quiet, food was nice. Staff all lovely. Was a lovely weekend "

"I have stayed at the Apex before for work and had a lovely time but didn't know that it had a spa. I was so surprised by how amazing the spa was! I popped down for thirty minutes for a swim and ended up there for an hour and made sure to get up early the next day before check out to use it again! It's a great hotel with incredibly friendly, knowledgeable and helpful staff, lovely breakfast, lovely bar and an incredible spa."

"A stunning hotel in a beautiful setting. The staff are very helpful and friendly and so very welcoming. You truly felt like a VIP. Spa was wonderful. Breakfast was served by fabulous waiting staff and the food was spot on. Delicious and just the right amount. Easy on site parking and we especially appreciated the ev charging facility. There were 3 available. The garden is stunning. The only thing I would mention is that we booked a set price via Expedia for B&B, and dinner but when we checked out, we noticed a service charge had been added to our “ room rate” . We were more than happy to pay for service at the restaurant for dinner, but we were a bit surprised by that additional charge. It was not made clear on Expedia when we booked. However, we did manage to get the room service charge reduced, as the reception staff advised us that it was an “ optional charge” that was added to the bill. Good job we noticed it!"

"Great location/service "

"Amazing service and amazing spa facilities"

"excellent"

"Overall is a very best hotel but the receptionists might need to work more professional and faster. Spent more than 40 mins in the queue to check out. Yet, the rest of stay were very good with polite staffs from restaurant and good cleaner with well manner. Despite the reception, this hotel is still highly recommended. "