Ratings based on 28 Verified Reviews

3.5 out of 5
83% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Tampa, FL

Not a 4 star hotel

Posted Jun 6, 2017
Said it was a 4 star hotel so we expected much better. This was more along a 2 star in the US. One of the gentlemen at the front desk was never helpful at all and generally seemed put out by any request. The fridge in the room didn't work and there are no ice machines so we had to go to the bar if they were open to get ice so we could have cold drinks (apparently not a thing over there). Pretty disappointed overall. Room was ok at least it was pretty clean but a bit shabby. AC didn't work very well (again not a thing over there).
Comment from Hotel Management
Aug 8, 2017 by GM, Hotel Management
Dear Guest, Thank you for your generous and kind comments. We are very pleased to know you enjoyed your stay, amenities on offer. At Jumbo Hotel, it is our constant endeavour to meet guest satisfaction, we are happy to know we met your expectations on this occasion. Thank you once again and we look forward to the opportunity to welcome you back soon. Kind regards, Maxim Duvidovici, General Manager
2 out of 5
by A verified traveler from D

Not well maintained

Posted Oct 31, 2016
Shower head was leaking badly, there were holes in both provided bathroom towels. Staff is hit or miss. Breakfast was good, location is near public transportation, wifi was good.
Comment from Hotel Management
Aug 10, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your generous and kind comments. We are very pleased to know you enjoyed your stay, amenities on offer. At Jumbo Hotel, it is our constant endeavour to meet guest satisfaction, we are happy to know we met your expectations on this occasion. Thank you once again and we look forward to the opportunity to welcome you back soon. Kind regards, Maxim Duvidovici, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Family

Posted Sep 11, 2016
I go to Chisinau often to see family. The hotel was clean and the breakfast was nice. The hotel is very close to trolleybus station.
Comment from Hotel Management
Aug 10, 2017 by GM, Hotel Management
Dear Guest, Thank you for your generous and kind comments. We are very pleased to know you enjoyed your stay, amenities on offer. At Jumbo Hotel, it is our constant endeavour to meet guest satisfaction, we are happy to know we met your expectations on this occasion. Thank you once again and we look forward to the opportunity to welcome you back soon. Kind regards, Maxim Duvidovici, General Manager
3 out of 5
by Adam

This traveler left a rating score only Posted Jun 6, 2016 on Hotels
4 out of 5
by A verified traveler

Good, non expensive hotel in Chisinau

Posted May 23, 2016 on Hotels
Short stay on a trip to the North of the country but very relaxing one. I could rest well, use the fitness room and find great restaurant in the neighborhood. The room was comfortable enough to rest and do some work as well.Just opposite there is great park.
Comment from Hotel Management
Dear Guest! Thank you for your excellent review! We would like to thank you for choosing hotel Jumbo for your recent visit to Chisinau and we are very delighted to hear that you truly enjoyed your stay with us! Thanks and look forward to welcome you back very soon! Kindest Regards!
4 out of 5
by A verified traveler

Hit and miss staff

Posted May 22, 2016 on Hotels
A good hotel, no problems with the hotel. However the staff was hot and cold, some people where helpful while others were rude and hostile for no reason.
Comment from Hotel Management
Dear Guest! Thank you for your excellent review! We would like to thank you for choosing hotel Jumbo for your recent visit to Chisinau and we are very delighted to hear that you truly enjoyed your stay with us! Thanks and look forward to welcome you back very soon! Kindest Regards
4 out of 5
by Brent from Honolulu

Good spot in the city

Posted May 22, 2016 on Hotels
The hotel was good. Good rooms and a great breakfast. Clean rooms. However, the shower was broken and made a mess. Other than that I'd stay here again.
Comment from Hotel Management
Dear Brent, Thank you for taking the time to share your comments on this website following your recent stay with us at Jumbo Hotel Chisinau. We are thrilled to read that your experience with us was so wonderful and I am proud to learn that all our team members were helpful and friendly! Thank you once again for sharing such positive feedback with us. We certainly look forward to welcome you back in not too distant future. Kind Regards!
4 out of 5
by Adam

Posted Apr 8, 2016 on Hotels
Comment from Hotel Management
Dear Adam! Thank you for your excellent review! We would like to thank you for choosing hotel Jumbo for your recent visit to Chisinau and we are very delighted to hear that you truly enjoyed your stay with us! Thanks and look forward to welcome you back very soon! Kindest Regards!
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel close to the park

Posted Feb 6, 2016
Pros: Breakfast, staff, cleanliness.
Cons: Hotel room speaker noises
Location: Malldova is 35 minutes away by foot, and the city center is 15 minutes away by bus. A wide-open park is across the street.
I recommend Jumbo Hotel. The WiFi was adequate, the breakfast was good, and the staff were very friendly, even with an occasional language barrier (most staff I encountered spoke English well). By taxi, the hotel is approximately 10-15 minutes from the airport, and the MallDova shopping center is approximately 35 minutes' walk from the hotel. The other landmarks in the city center are a 10 minute bus ride away, which costs 10 cents (USD). A small convenience store is located nearby, too. The only complaint I have was that the public address speaker in the hotel room had a tendency to "click" at odd times of the day, with enough volume to interrupt a midday nap. Overall, I would stay here if I again had business in Chisinau.
Comment from Hotel Management
May 31, 2016 by General Manager, Hotel Management
Dear Michael! Thank you for your excellent review! We would like to thank you for choosing hotel Jumbo for your recent visit to Chisinau and we are very delighted to hear that you truly enjoyed your stay with us! Thanks and look forward to welcome you back very soon! Kindest Regards!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Hotel that has friendly staff

Posted Feb 2, 2016
Pros: The morning breakfast which was free, the food and drinks and the room service.
Cons: Only one thing but is minor, there was a noise from a speaker on top of the door to the room, made a little noise at times.
Location: There's plenty to do, shopping centres like Jumbo, Grand hall, Malldova near by, also a few museums and parks worth a look at too
Arrived at the hotel about half 10 in the evening on the 24th Jan 2016. Very easy to get to by car and on site parking available. Was welcomed by two hotel staff as soon as I pulled the door open. Was checked in very quickly and was help with my bags to my room. The whole week I stayed there was very enjoyable and pleasing.
Comment from Hotel Management
May 31, 2016 by General Manager, Hotel Management
Dear Johnny! Thank you for your excellent review! We would like to thank you for choosing hotel Jumbo for your recent visit to Chisinau and we are very delighted to hear that you truly enjoyed your stay with us! Thanks and look forward to welcome you back very soon! Kindest Regards!