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Reviews of President Hotel

5 out of 5
President Hotel
58/5, Dacia blvd., Chisinau

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 42 reviews" "
Rating 8 - Good. 13 out of 42 reviews" "
Rating 6 - Okay. 8 out of 42 reviews" "
Rating 4 - Poor. 6 out of 42 reviews" "
Rating 2 - Terrible. 4 out of 42 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful.
Stayed 1 night in Mar 2024

6/10 Okay

Cagdas

4/10 Poor

Anastasiya

Traveled with group
Ran into the issue of not having hot water during my stay.. after a long travel, balcony door would not close, the ceiling in the bedroom was low - had to be cautious not to hit my head when getting out of bed. Overall not worth the $230.
Stayed 1 night in Oct 2023

4/10 Poor

Piotr, Franklin park

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 1 night in Jul 2023

10/10 Excellent

Martyna Klaudia

Stayed 1 night in Jun 2023

2/10 Terrible

Ryan

Disliked: Staff & service, property conditions & facilities
Booked multiple times here ambit this last time they required cash payment bc they did not charge my card when I booked it like they used to and what a any other hotel does. I’m so lucky I had cash on me to pay for it otherwise I don’t know what I would have done.
Stayed 1 night in Sep 2022

2/10 Terrible

MAHESH

Stayed 2 nights in Aug 2022

8/10 Good

Viktoriia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Philip

Business traveler
Disliked: Cleanliness, staff & service, amenities
Don’t provide bottle water . Breakfast start at 9.00 am . Not worthead for the money
Stayed 1 night in Feb 2022

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not chuffed
Only 2 guests there but still got my room wrong and had to swap the beds for 2 singles not the double and single i ordered Pool empty all other facilities shut Chef opened kitchen for just us and served what tasted like a microwaved omelette Sraff very smart and well mannered but very little communication skills
Stayed 2 nights in Nov 2021

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service, room comfort
SHORT STOP
Very friendly staff and helpful, Hotel has seen better times but good location and clean
Stayed 1 night in Jul 2021

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Convenient for Airport!
Hotels.com website suggested it was 5* hotel as did the hotel marketing. Not sure where that rating came from! 3* would be better rating in my opinion. Hotel was quite dated but clean and the staff were friendly. Due to being winter the pools were closed and I think there was only one other person staying at the hotel (I only stayed there due to a cancellation of my flight due to storm Ciara). If you want western comforts or proximity to Chisinau then there are bound to be better hotels!
Stayed 1 night in Feb 2020
Response from Silvia on Feb 25, 2020
Dear Mr James, Thank you for sharing your review of the PRESIDENT Resort Hotel. Your feedback is important to us as it will help us to improve our facilities and service going forward. We trully hope that you come back and give us another opportunity to reach your expectations. Best Regards, Front Office Manager

8/10 Good

Costin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice near the airport
This was a ver short stay but confortable enough
Stayed 1 night in Nov 2019
Response from Silvia, Front Office Manager on Nov 21, 2019
Dear Mr. Ionescu, Thank you for choosing PRESIDENT Resort Hotel and for leaving such a positive feedback. Looking forward to welcoming you back in Chisinau! Best regards,

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Average budget hotel. Breakfast was terrible. I would not recommend this hotel for pleasant stay.
Stayed 1 night in Sep 2019
Response from Silvia, Front Office Manager on Nov 21, 2019
Dear guest, Thank you for sharing your review of the PRESIDENT Resort Hotel. Your feedback is important to us as it will help us to improve our facilities and service going forward. We hope to have the opportunity of welcoming you back soon. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Silvia, Front Office Manager on Nov 21, 2019
Dear Guest, Thank you for choosing PREIDENT Resort Hotel. We are very glad you enjoyed your stay with us. Looking forward to welcoming you bach in Chisinau! Best regards,

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad service
The service is bad. You will be forgotten at the restaurant even if you are the only customer there. I was sitting there for 20 minutes with no one there after i got the menu card. When i needed to check out and take a cap to the airport i was not able to withdraw some cash with my Visa for the taxi. The taxi does not accept Visa so basically i was stuck in the middle of nowhere with no help from the reception when i needed it the most. The comfort of the bed was fine and the hotel room in general was pleasant with a nice view.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
5 star service, 1 star room. Needs updating.
This was a hotel that needs to be updated. The carpet was old and dirty, the door to the common balcony did not lock so there was no security. The bed was old and incredibly uncomfortable. The shower was very nice, Breakfast was nice and the people at the front desk were very friendly and helpful. This is clearly not a staff issue but a management issue.
Stayed 1 night in Jun 2019
Response from Silvia on Jul 23, 2019
Dear Guest, Thank you for taking the time to share your very constructive feedback following your stay with us here at PRESIDENT Resort Hotel. Whilst I am delighted that you chose to stay with us, I am extremely disappointed to read your comments and I would like to assure you that this is far from the standards and services that we are renowned for. I would like to inform you that we will deal with all your comments and please accept my sincere apologies for the inconvenience. We hope for an opportunity to deliver a much improved PRESIDENT Hotel experience next time you visit Chisinau. With kind consideration, Silvia Front Office Manager

6/10 Okay

Verified traveler

Stayed 2 nights in May 2019
Response from Silvia on Jul 23, 2019
We would like to apologize for the unpleasant impression, and we sincerely hope that you will give us another chance to welcome you here, at PRESIDENT Resort Hotel, and during your next stay with us we will do our best to change your opinion regarding the quality of service at our property. Best Reards, Silvia Front Office Manager

6/10 Okay

Yashkin

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit pricey, but nice for the area
This hotel is clearly old, but in good condition. The room was quite large and the bed was nice. The staff was very helpful and, in fact, when we had to get up too early to take advantage of the free breakfast, they packed breakfast up for us and had it waiting at the desk when we checked out!
Stayed 1 night in Dec 2017
Response from President Resort Hotel on Feb 2, 2018
Dear guest, We appreciate your positive feedback. Thank you for choosing our hotel. We are very happy that you enjoyed your stay. Looking forward to having you again as a guest in our hotel. Best regards,

2/10 Terrible

neil, bolton england

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
terrible hotel in winter
the hotel was barely open. the room was so cold. the shower was broken. no tea or coffee making facilities. breakfast was not buffet style you had to order from a piece of paper. alm pools closed all facilites closed. the worst experience i have had. this is never a 5 star hotel. not even 3 what a waste of money.
Stayed 2 nights in Jan 2018
Response from President Resort Hotel on Jan 31, 2018
On behalf of our entire staff, we apologize for the unpleasant experience you have had in our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Our outdoor pool is open from May to September. I hope you can forgive this inconvenience and not let it stop you from staying with us in the future. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Very clean. Local food at the restaurant is excellent. Staff is very friendly and helpful.

8/10 Good

Jim , port st lucie florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There to sleep for 12 hours bed typical euro hard
Good expieriance for a short stay. Food was good typical ex Soviet block bed but still good stay for short time there

6/10 Okay

T.V., Qatar

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not 5 stars as claimed for sure
They didn't change my bed sheets at all during a 5-night stay. The bed was quite uncomfortable and linen cheap. It is very close to the airport but quite far from the city centre. I was staying there at the end of April and there was hardly anyone else in the hotel. I would give 5 out of 10 points.
Response from Lilia Tonu on Nov 1, 2014
Dear Guest, We feel disappointing to see this review, at your check-out we had a nice conversation and you informed me about your nice stay with us. We are still waiting you at our Resort on your next trip to Moldova Best regards, Lilia Tonu Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in moldova yet feels like US
Property was great, room was great, shower was more modern than most US, staff was good, spoke English well, very nice pool, I would recommend this property. the price is more expensive than most but it is worth it

8/10 Good

Mr S Brown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & helpfull staff. Convenient for airport & the town. good service & amenities.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and great pool
It was a supereb hotel with very professional and friendly staff.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Prezident Chisinau
nice, clean room, small bathroom, very cold. not so close to city, but cloe to airport

4/10 Poor

DANIEL

Stayed 1 night in Dec 2023

10/10 Excellent

saul

Stayed 1 night in Sep 2023

8/10 Good

Zeynep

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Reception Manager-Nicoleta on Sep 4, 2023
Dear Uysal,Your feedback is instrumental in helping us improve and enhance our services to ensure that every guest has an exceptional experience.We sincerely appreciate your support and hope to welcome you back soon for another memorable stay.Warm regards,Reception Manager-NicoletaHotel President

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

8/10 Good

Lasse, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coco Jambo
Positiv oplevelse og rart med lidt luksus på sidste aften. Vi valgte hotellet, fordi det var tæt på lufthavnen, og fordi vi skulle med et tidligt fly. Vi endte med at nyde poolen, spise en super middag og at sidde i baren til sent.

8/10 Good

APOSTOLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value 5 star property
A great value 5 star property, in a good location, with excellent staff service, spacious rooms & nice bathroom.
Response from Manager on Jul 13, 2016
Dear guest, We want to thank you for your review. Indeed, we always offer to our guests the best services! It will be a pleasure to welcoming you again in our Resort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

アノニマス, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
 モルドバワイン
 こちらが希望する調理の注文に応変してくれた。総ての料理について塩分を拒否する食生活者である自分にとって塩分0であれば我慢できるけれども、少しでも自分の味覚が塩分過剰と感じれば悪である。ちなみに甘味と塩味を嫌い、酸味・苦味・渋みを好む大人のみ味覚保持者である。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell og service. Nær flyplass, 20 min til byen

10/10 Excellent

максим

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
просто превосходно!!!!
Отель и размещение просто класса люкс!!!Удобно и близко от аэропорта, и до самого кишинева. Персонал приветлив и заботлив. Рекомендую Всем не пожалеете если остановитесь там просто превосходно, супер.

8/10 Good

Harald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and modern facilities
The hotel has all facilities including a nice garden and spacious pool area. The staff is friendly and helpful, although some of them need to be "initiated" to become interested/ friendly. Our various requests was met promptly and efficiently. The hotel is on the outskirt of Chisinau, located on the way out to the airport.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Otel güzel çalışanlar amatör
Otel gerçekten çok güzel. Odalar temiz ve rahat. Restorant ve yemekler çok güzel. Ancak otelde dil bilen çalışan sayısı çok az. Anlaşmak mümkün değil.

8/10 Good

Mark und Olga, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein freundliches Hotel
Prezident ist ein freundliches und angenehmes Hotel, sauber und preisguenstig. Die jungen Leute am Empfang sind liebenswuerdig, haben aber sehr wenig Erfahrung, und das Management ist unsichtbar. Wir hatten uns fuer Prezident entschieden wegen Spa, Sauna und Bad. Als wir diese benutzen wollten, wurde uns erklaert, dass diese bis 11 Uhr abends schon ausgebucht waeren. Die ersetzende Siesta wurde dann gestoert durch Bohren und Haemmern, welches nur nach lauten Drohungen das Hotel zu verlassen gestoppt wurde. Der schlechte Geruch im Badezimmer wurde nach Reklamation schnell behoben. Diese Probleme wurden kompensiert mit Fruechten und Champagner im Zimmer. Prezident ist sicher kein 5-Sterne Hotel, aber der nette Service vom Empfang ist ein Ausgleich. Die Kunden sollten schon bei der Reservierung informiert werden, dass Spa und Schwimmbad im voraus gebucht werden muessen. Ohne Alternative im Gaestehaus unserer Freunde waere das zu einem grossen Problem geworden. Aber trotzdem ein netter Aufenthalt. Aber

10/10 Excellent

G., Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to the airport of Chisinau. It has a great swimmingpool and if the food we ate is representative, the kitchen is excellent! The staff is friendly but could be more pro-active. And a smile wouldn't hurt either. At the moment probably one of the finest and affordable hotels around Chisinau. We'll be back!