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Get an overview of this hotelLakefront resort with 2 restaurants and full-service spa

Location

Situated on a lake, this spa resort is steps from Lake Shikotsu and Shikotsu Visitor Center. Mount Tarumae and Kokenodomon are also within 9 mi (15 km).

Resort Features

2 restaurants, a full-service spa, and a fitness center are available at this resort. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle, and free train station pick-up. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 53 rooms provide conveniences like sitting areas and coffee makers, plus free WiFi and LCD TVs with digital channels. DVD players, pillow menus, and free bottled water are among the other amenities available to guests.

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA features hot springs and a sauna. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This business-friendly resort also offers a fitness center, spa services, and a library. A roundtrip airport shuttle (available on request) and a train station pick-up service are complimentary for guests. Onsite self parking and valet parking are complimentary.

  • One meeting room 
  • Terrace 
  • Tours/ticket assistance 
  • Full-service spa 
  • Fireplace in lobby 
  • Garden 
  • Library 
  • Breakfast available (surcharge) 
  • 24-hour front desk 
  • Free airport transportation 
  • Total number of rooms - 53 
  • Number of floors - 3 
  • Bar/lounge 
  • Coffee shop or café 
  • Elevator/lift 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Free WiFi 
  • Computer station 
  • Laundry facilities 
  • Multilingual staff 
  • Free valet parking 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Free RV, bus, truck parking 
  • Free train station pickup 
  • Number of restaurants - 2 
  • Free self parking 
  • Sauna 
  • Number of buildings/towers - 1 
  • Spa services on site 

Family Friendly Amenities

  • Free Wi-Fi  
  • Laundry facilities  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking, Free RV, bus, truck parking

Room Amenities

  • Private bathroom 
  • Separate sitting area 
  • DVD player 
  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • In-room safe 
  • Digital TV service 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Pillow menu 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA has 2 restaurants serving breakfast, lunch, and dinner.

Ama No Uta - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.

Nearby Things to Do

Recreational amenities at the resort include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 
  • Hot springs on site 
  • Kayaking nearby 
  • Bicycle rentals nearby 
  • Ecotours nearby 
  • Boat tours nearby 

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, and body treatments. The spa is equipped with hot springs/mineral springs and a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa 
  • Hot springs/mineral springs in spa 
  • Massages 
  • Body treatments 
  • Aromatherapy treatments 
  • Facial treatments 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 7:30 PM

Minimum check-in age is 18

Special check-in instructions:

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service animals are allowed

No rollaway/extra beds available

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: JPY 2160 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
  • Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
  • Lake Shikotsu Tsuruga Spa MIZU no UTA
  • Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose

We should mention

This property offers transfers from the airport and train station. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.


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4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
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Serenity Resort!

5 out of 5
by
Posted Feb 9, 2017
Beautiful and very nice Onsen and great nature around . Good for relaxing if you looking for one .
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5 out of 5
by
Posted Dec 17, 2016
a cozy, quiet, well managed hotel suitable for everyone
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very nice hotel with everything u need

5 out of 5
by from hong kong
Posted Dec 5, 2016
the room is decent with everything i need, its spacious, comfy, and i like the bath setting for the private hotspring, there is a air-conditioned room next to the bathroom for u to get change, so you would not get cold after taking shower. and the food provided for dinner and breakfast is amazing, i love it!
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Resort hotel style

4 out of 5
by from Penang, Malaysia
Posted Nov 29, 2016
Pros: Very cosy with the fireplace
Cons: The checkout time
Location: Location was very convenient with the lake nearby.
Overall, the experience was pleasing. However, the room was a bit small. The staff were very polite and courteous. Onsen was nice as well. The only thing was that the check out time was too early at 10 am and could not be extended.
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Private Onsen is awesome

5 out of 5
by
Posted Aug 6, 2016
Location: There are swan paddle boats you can rent near by to paddle around the lake.
We got the premium room with the the private onsen, the check in process was very nice, they sat us down, provided us with drinks and had us fill out forms in the lobby. The whole process was very relaxed. We then were walked over to our room, they offered to carry our things and than showed us everything in the room. They showed us how to use the AC/Heater, massage chairs, and onsen controls. After they showed us everything they left us. The room was very clean and super nice. The onsen was amazing and worth every dollar. Dinner Buffet was good but not great. I can't say anything great or bad about it.
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Superb Staff and Service

4 out of 5
by from Maine, USA
Posted Jul 18, 2016
Pros: Scenic and tranquil setting with superb staff and service.
Beautiful setting and superb service, from the moment of arrival to departure, the hotel and restaurant staff were so responsive, welcoming yet very professional. The included meals were tasty and the chef's nightly special exquisite, and service was excellent. Room was spacious and comfortable. Will definitely be back!
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Room description and title

5 out of 5
by
Posted Jul 16, 2016
I found it a bit confusing in room type between Expedia and the hotel. It might be easier if Expedia uses the same room title as the hotel.
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4 out of 5
by
Posted Apr 11, 2016
Even the hotel is far away from the town. It brings a lots relax and hot spring is wonderful. I recommend this hotel for you guys.
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Nice Onsen hotel

4 out of 5
by
Posted Jan 4, 2016
Pros: Nice design and very comfort place
The hotel is nice. It had very comfortable environment. The food is good. But the dinning room is in another building that we need to go out from hotel to next building to have breakfast and dinner. The onsen area is not large but it is still good when not much people inside.
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Wonderful hospitality, beautiful resort

5 out of 5
by from Singapore
Posted May 20, 2015
Location: Lovely location.
Stayed on half-board. We are Muslim on Halal diet. The staff had no understanding of the Halal diet, so I explained our restrictions. We were taken aback by the tremendous effort they took to cater to our needs! We truly enjoyed our meals and felt really well-taken care of. Rooms were so clean and spacious for solat. The best experience ever!
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