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Everything about this hotel is top notch; rooms, cleanliness, staff, location, how quiet it is, etc etc etc, There's not much point going into more detail, it's great. The only stumbling block is the price, but it's worth it if you can afford a night or two; we shelled out for a couple of nights ...
A very comfortable and quiet hotel and the staffs were extremely helpful and very courteous. Dining recommendations all fitted my expectation.
I’m staying 75-100 nights in 5-star hotels per year, mostly in Asia, Australia and the U.S. The Imperial Tokyo is my favorite hotel because the service quality is out of this world (housekeeping, business center, restaurants, reception, reservation etc), and where else can you choose from 17 in-house ...
Good hotel, with extensive facilities. Only drawback is that the facilities close down early (last orders at restaurants around 9pm and bars at 10pm) which is I'm told usual in Tokyo now (this city definitely sleeps). Good service and the Executive Zen facilities are pleasant and rooms well appointed. ...
Beautiful hotel, great location, relaxing, great service. Manager Kentaro is an excellent manager on the club level.
I always spend my last few days in Japan at this hotel in large part because of the Japanese Garden. It is a quintessential Japanese experience with quiet walks, great views, and moving water including a big waterfall. My “Standard Room with View” in the Garden Tower had a 29th floor view of Shinjuku ...
A young bell boy damaged my suitcase when I checked in late at night (he forced my large suitcase on a narrow escalator and it got stuck). The senior managers came to apologize to me almost every day, sent the suitcase to Samsonite for repair (which will take 1-2 months) and bought a brand new suitcase ...
Plane was late so hotel lobby was closed by the time I got there. They have a door bell for that and it was responded to promptly. Check in was quick. Got to the room and it was sooo small there was barely room for the luggage and me. The view I had was great (between the grounds of the Imperial ...
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