Ratings based on 90 Verified Reviews

3.9 out of 5
69% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Manassas Park, Va.

Great location everything within walking distance.

Posted Aug 25, 2017
The very helpful and pleasant staff was the most notable, they really went the extra mile for you.
Comment from Hotel Management
Oct 19, 2017 by Emily Yu, Hotel Management
Your comments about your stay at DoubleTree by Hilton Chongqing North made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon.
5 out of 5
by Huang

Posted May 15, 2017 on Hotels
Comment from Hotel Management
May 18, 2017 by Rick Chen General Manager, Hotel Management
感谢您对重庆江北希尔顿逸林酒店的满分赞誉与好评!希望您在美丽的山城度过了一段愉快的旅程~真诚期待不久的一天与您再会!
5 out of 5
by A verified traveler

Clean, friendly hotel

Posted Dec 4, 2016 on Hotels
Amazing room and services from all of Hilton staff. First class service. Strongly recommended. make me and my family feel at home
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Thanks for staying here at the DoubleTree by Hilton Chongqing North. We’re glad you had a taste of our warm, caring service. We know it’s the little things that make your stay more comfortable (along with our great location). We look forward to welcoming you back.
4 out of 5
by A verified traveler

Convenient and clean hotel

Posted Sep 22, 2016 on Hotels
Overall, the hotel was great, deposit was a little high tho, and if you're u don't have basic Chinese background, communication is a bit hard. English is very very limited, you will get by with no English, but expect a sign language fest. Adding a surcharge fine print next to "Free WIFI" also seems a bit dodgy, but wasn't too bad, lobby wifi is free.
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Thanks for your stay experience sharing with us. We strive to provide our guests with consistently outstanding living experience. We’re very sorry that you had a disappointing experience with English communication. We’ll strengthen the English training. Exceptional Guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for your comments. We are looking forward of you in Chongqing no sooner.
4 out of 5
Recommended
for Everyone
by A verified traveler from Redwood City, Ca.

Hotel in nice location downtown

Posted Sep 13, 2016
Overall this was a great experience. The staff was excellent. I had great service from Jackie, Vera, Crystal, Debbie , and Daisy. All of the the doormen were friendly and accommodating as well. When I first got there, I was suffering from jet lag. I asked Vera if I could change my room to the other side of the building because there was a lot of noise from the construction going on next door. She took care of me right away. An hour and a half later I was in another room on the other side of the building with no extra charge. Overall this was the best experience I've ever had in a hotel in all my travels. I would definitely use Doubletree again and I would definitely use this same hotel if I ever return to Chongqing.
Comment from Hotel Management
Dec 1, 2016 by Rick C, General Manager at Doubletree by Hilton Ch, Hotel Management
Thanks for your stay experience sharing with us. We’re very glad to hear that you had a memorable experience here. I’m happy to hear that you enjoyed your stay and that Jackie, Vera, Crystal, Debbie , and Daisy was helpful! I’ll be sure to share your comments with them. We are looking forward of you in Chongqing no sooner.
4 out of 5
by Wai Woon

This traveler left a rating score only Posted May 17, 2016 on Hotels
4 out of 5
by Cheah

Great location for shopping and food!

Posted Dec 25, 2015 on Hotels
A short walk down hill will bring you to all the shopping malls! Even the famous hotpot place just around the corner, very convenient and very comfortable! Will totally recommend it...
4 out of 5
by Raymond from new York , USA

Posted Dec 1, 2015 on Hotels
City center.very busy shopping Center.good services include Front desk, bell boys and house Keepers. But hotel lobby should Expend more space for the customer
1 out of 5
by A verified traveler

Worst stay ever!

Posted Nov 8, 2015 on Hotels
Very bad service or I may say no service at all. Smell of dampness in the room. Internet doesn't work, however they will try to charge you anyway! No bath on twin rooms which is not shown on the hotel info. Wont even give one star!
2 out of 5
by A verified traveler from Hong Kong

Room and facility upgrade needed

Posted Sep 10, 2015
Pros: Location, service, cleanliness
Cons: interior decoration, pool and other facilities
I have been coming to this hotel for a number of years. As great as the location and the services of the staff, the condition of the rooms and general facility has past its prime. Now I get the feeling of staying in a stale fake star hotel. The staff has informed me that the hotel is upgraded floor by floor, but obviously not fast enough as I was told the same last year.