Ratings based on 49 Verified Reviews

4.3 out of 5
56% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Old hotel

Posted Mar 7, 2017
Impossible to get on the internet, rooms are not sound proof,
2 out of 5
by A verified traveler from Derbyshire

It is not possible to sleep in a Disco

Posted Dec 12, 2016
Pros: The hotel was lovely except the noise. I cannot fault anything. The staff were extremely helpful the hotel was clean and in good decorative order.
Cons: Either stop the disco's, improve sound proofing or at least warn customers when these events are on.
Location: Good location just outside Katowice. Motorways are close by so easy access to visitor attractions if you have a car.
My wife and I arrived at 2am on Saturday morning following a late flight. As we pulled up we were impressed as the hotel looks lovely. Once inside again the hotel looked very nice. The only issue was a loud Disco in one of the conference rooms. We were given our room key and proceeded to the room which was directly above the disco. We tried for about an hour to deal with the noise but the bed was bouncing so we went downstairs and aske to be moved. It took the poor girl on reception 4 goes before she found us a suitable room away from the noise, which included sending us to a room which was already occupied by an elderly couple. Finally we were sent to a room still above the disco but on the 4th floor so the noise was reduced to a low enough level that we could finally get to sleep but the disco continued until 4.30 am. On Saturday night the disco was back!
3 out of 5
by Ellen from London

Posted Jun 29, 2016 on Hotels
Wouldn't stay again -no air conditioning and no curtains.
3 out of 5
by Matthew

This traveler left a rating score only Posted Sep 7, 2015 on Hotels
5 out of 5
by Stanislaw from Bridlington East Yorkshire England

5 star rating

Posted Jun 21, 2015 on Hotels
Every one very helpful and polite.Breakfast excellent,dinner top class,especially beef stake very good and tender.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 18, 2015 on Hotels
5 out of 5
by Bogdanowicz from USA

Great Stay

Posted Aug 22, 2014 on Hotels
The hotel is excellent. Clean, modern, the breakfasts are superb. Staff is friendly.
3 out of 5
by A verified traveler

Posted Jun 17, 2014 on Hotels
Too far from Auschwitz. Hotel states and add that it's close, not true.
4 out of 5
by A verified traveler

nice hotel for business

Posted Apr 25, 2014 on Hotels
nice hotel - good food - arrived late so didn't use all facilities
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 17, 2013 on Hotels