Ratings based on 83 Verified Reviews

3.9 out of 5
73% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
Recommended
for Everyone
by A verified traveler

Quiet

Posted Nov 13, 2016
Unit was dirty linen clean staff friendly I wouldn't stay there again
Comment from Hotel Management
Nov 23, 2016 by Gerald, Hotel Management
Thanks. If you have any concerns about your accommodation please e-mail us.
4 out of 5
by A verified traveler

Clean hotel with good service

Posted Oct 22, 2016 on Hotels
Good quality hotel, close to the Airport, clean and tidy room, nice size of room (not big, but not to small).
Comment from Hotel Management
Nov 6, 2016 by General Manager, Hotel Management
Thank you for your review. It's good that you found everything to be good. We might see you again sometime.
2 out of 5
by A verified traveler

Would never stay here again

Posted Mar 8, 2016 on Wotif
Pros: Room size was ok
Cons: Complete modernisation and new beds. Fix things properly not just masking them
Location: Ok
Worst bed I have ever slept in. Leaking shower hose had been repaired with old tape that was falling off so that the water hit this before it then ran on you.
Comment from Hotel Management
Jun 15, 2016 by Gerald, Hotel Management
Sorry about shower hose. It has now been replaced. The mattresses have all been replaced in the last 24 months. Most people find them comfortable. We invest a lot in the motel on updating including showers, carpets.
1 out of 5
by Not Provided from a

very outdated and untidy

Posted Dec 13, 2015 on Hotels
Very untidy appearance not the same place we have stayed at before ,not again
Comment from Hotel Management
Mar 19, 2016 by Gerald, Hotel Management
Hi We do our best to keep the gardens and lawns looking tidy and we have spent a lot on upgrading the rooms in the 3 1/2 years we have been here. I'm not sure what you are referring to.
5 out of 5
by Not Provided

Posted Nov 25, 2015 on Hotels
Comment from Hotel Management
Feb 6, 2016 by Gerald, Hotel Management
Thank you very much for your review. We do value your feedback. It's great to hear that you enjoyed your stay.
3 out of 5
by A verified traveler from Canada

Lodge by major highway

Posted Oct 18, 2015
We booked lodge based on review that stated room was quiet even though by highway. Well we got a different room and there was lots of noice. In addition lodge is beside a major highway construction project. Best thing about the lodge was the winery restaurant just behind the lodge which was excellent. Staff were not very friendly.
Comment from Hotel Management
Nov 13, 2015 by Gerald, Hotel Management
Thank you for your review. The major highway project you refer to is only during the day and doesn't affect the motel very much. Yes Rose bank is an excellent winery/restaurant right next door to us. If guests request a quiet room we do our best to honour it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet motel on the bypass

Posted Sep 28, 2015
Pros: Quiet, clean, warm room. Great hot shower.
Location: Northern end of the city bypass so didn't have to negotiate traffic in and out of christchurch
Quiet room, even though the motel is right on the bypass, room was clean, staff friendly and welcoming. Would definitely stay again
Comment from Hotel Management
Oct 16, 2015 by Gerald, Hotel Management
Thank you for taking the time to give us a review. We hope to see you again sometime soon.
3 out of 5
by A verified traveler

Night at Chardonnay

Posted Sep 18, 2015 on Hotels
Yes stay ok, but road noise not helpful to sleep, .
Comment from Hotel Management
Sep 24, 2015 by Gerald, Hotel Management
Thanks for your comments. I'm sorry about the road noise. If its' an issue we do have some units further away from the road which are very quiet.
5 out of 5
Recommended
for Everyone
by A verified traveler from Whangarei N Z

Great hotel

Posted Aug 24, 2015 on Wotif
Late check in was easy . With note left on door for us. Close to airport .
Comment from Hotel Management
Sep 24, 2015 by Gerald, Hotel Management
Thanks, yes we do have a late check in procedure which works very well, only 10 mins from airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Aug 17, 2015 on Wotif
I had a over night stay to catch a early flight the staff member was very helpful in booking the shuttle and a early morning call I would stay there again.
Comment from Hotel Management
Sep 24, 2015 by Gerald, Hotel Management
Thank you, I hope you had a good flight.