Ratings based on 646 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Timaru

Great Location .Walking distance to Shopping etc.

Posted Jul 9, 2017
Pros: Great location. Excellent parking. Garden views. No where else in the world would you find a city hotel with such beautiful garden.
Cons: NA
Location: Shopping. Walks. Restaurants.Tram. All within easy distance.
Have stayed in this hotel 4 or 5 times a year. Staff good however we really missed the reception and dining staff we had become so friendly with. Guess things change.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2017
This was a very nice hotel right on the edge of the central Hagley Park.
4 out of 5
Recommended
for Everyone
by A verified traveler from palmerston nz

Posted Jun 25, 2017
Nice suite noisy fridge no mini bar nice spa bath late check out great idea
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Nice and quiet location

Posted Jun 3, 2017
Pros: see above
Cons: n/a
Location: Lovely location, lovely gardens, Hagley Park so close
Could not ask for more, service excellent, staff very smart and tidy and ever so polite. Breakfast excellent, good choice of food, very high standard - would stay there again
4 out of 5
Recommended
for Everyone
by A verified traveler

Central to city and close to Riccarton mall.

Posted May 22, 2017
Quite a distance to walk in the venue, if difficult to walk then request a closer room to entrance.
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland NZ

Charming hotel in lovely grounds

Posted May 16, 2017
Pros: Location and atmosphere
Cons: Staff could be a bit warmer, a little less ambivalent.
Location: Quiet and handy to services and Hagley Park
We enjoyed our 2 night stay here. It is handy to Riccarton Mall and some good eating spots, and is in a peaceful location with lovely gardens. Would definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Wellington, New Zealand

Excellent place to stay in Christchurch

Posted Apr 26, 2017
Pros: Gardens out side room and restaurants.
Cons: Quality of breakfast buffet. Very limited options and not great choices.
Overall excellent experience. Great food. However, breakfast buffet was disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveler from nz

Nice hotel

Posted Apr 22, 2017
Nice hotel within walking distance of the city center . Could not master heating in room but thankfully not too cold. Staff lovely and food nice. On first day bar closed at 10.30 pm so we were disappointed. We would recommend this hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from mcpherson, kansas

Doubletree

Posted Apr 19, 2017
Pros: Restaurant, location, room.
Cons: Have gym available
Location: Shopping
Great hotel! Excellent food, good location, nice rooms. Restaurant had the best chicken meal ever! Excellent staff. Only problem was gym was be renavated and not open.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati,oh

Very beautiful hotel

Posted Apr 19, 2017
Pros: Great location walking distance to Museum and botanical gardens
Cons: Perfact
Location: Hop on hop off station is nearby, Botanical gardens and Museum are at walking distance, Tram stop is close by.
Hotel is very beautiful and in great location, staff is very friendly and helpful. Rooms have beautiful view, located in very quite and beautiful location. Hotel has nice restaurant.