Garden

Reviews of De Lago Motel Apartments

3.5 out of 5
De Lago Motel Apartments
31 Papanui Road, Christchurch

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 145 reviews" "
Rating 8 - Good. 53 out of 145 reviews" "
Rating 6 - Okay. 17 out of 145 reviews" "
Rating 4 - Poor. 8 out of 145 reviews" "
Rating 2 - Terrible. 0 out of 145 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in Christchurch for a funeral and the staff could not have been more accommodating or sympathetic.
Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Stayed 7 nights in Jun 2023

6/10 Okay

Carolynn

Traveled with family and small children
Liked: Cleanliness, staff & service
The motel is fine but the area is unsafe.
Stayed 2 nights in May 2023
Response from Will on Jun 4, 2023
Our area is one of most safest area in Christchurch. We were sorry to hear that your car was break-in during you park in the Gondola, but it was not happened in our area! The gondola is almost 20km away from us!

10/10 Excellent

Annett

Liked: Cleanliness
Stayed 2 nights in May 2023
Response from Will on Jun 4, 2023
Thank you very much for your review, We are looking forwards to accommodating you again.

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasure to stay at
Spacious, well appointed units excellent condition and very helpful owner
Stayed 1 night in Apr 2023
Response from Will on May 28, 2023
Hello Carole,Thank you for your review. We are looking forwards to accommodating you again.

8/10 Good

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for exploring city and close to airpor
Great stay here. Close to city centre and easy walk to tram line and cathedral etc. Great advice from host on what/where to go. Perfect room for our last trip before leaving NZ. Good size to finish off packing and sorting kit. Close enough to airport for Uber ride on last day. Would recommend.
Stayed 2 nights in Mar 2023
Response from Will on Apr 10, 2023
Thank you very much. We are looking forwards to accommodating you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet & comfortable
Friendly & accommodating. Large studio room with, couch, chair, coffee table, bed, bedside cabinets. table & chairs, and kitchen area. The bathroom has a shower over a big spa bath. I enjoyed a bubble bath each night 😁 Quiet room with so much space. I didn’t need the bag stand as I put all my belongings into the wardrobe & shelving. I would stay here again.
Stayed 2 nights in Sep 2022
Response from Will on Dec 2, 2022
Thank you for staying with us. We are looking forwards to accommodating you again.

8/10 Good

ALLY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely man running the motel. Walls a bit thin could hear a lot of noise from next door early in morning and getting late at night.
Stayed 3 nights in May 2022

6/10 Okay

Money

Traveled with partner
Disliked: Amenities
Its too expensive according to the room and facilities.
Stayed 1 night in May 2022
Response from Will on May 14, 2022
The currency when you booked was US Dollar, you just realize that when we mentioned it to you. That make you feel experience, but it is unfair for us to leave review like that. Fortunately most of our guest don't agree with you.

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zip Fun in Christchurch
Staff/Owner was exceptionally friendly and very helpful. Walked us to our room and explained everything to us. Beds were comfortable and rooms/bathroom were very clean. Couldn't figure out how to get the washer/dryer to work properly and when the staff couldn't either she took the rest of our dirty clothes and half washed clothes and finished drying/washing them!!! Returned them to our room folded! Very unexpected but extremely Appreciated. WiFi was weak on my laptop, kept turning off but other than that everything else was Wonderful!
Stayed 2 nights in Jan 2020

8/10 Good

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely motel. Super helpful host. Only thing was the road noise - was in the first unit & just didn’t get much sleep.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Will on Oct 23, 2019
Thank you for taking time review us. Hope to see you again. Will

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Spa bath and bathroom in general, lovely amenities. Nice and modern looking bathroom. The rest of the room/s looked very nice too. Very warm and comfortable to stay in. Nothing bad to say at all and we will be back at some point for sure. Even though the room is near the road we didn't find noise an issue at all. Only tip I would mention is the green/yellow looking covers on the beds are dated, and look a bit old, I would update in my opinion, just an observation.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and very comfortable with an amazing bath. Central to town and shops and eateries. Nice driendly people .
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Will on May 15, 2019
Thank you for staying with us. Hope to see you again.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and great value for money but the road noise was extreme.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Wendy

Liked: Cleanliness, staff & service, room comfort
Friendly Service
I chose this motel as it offered an airport shuttle, however they don't have their own shuttle but will book one for you. I suggest they change this on their website. The owner was very helpful and the room had everything we needed although could do with some refurbishment especially the window blinds.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Will on Mar 10, 2019
Thank you for taking time to review us. We looking forward to accommodate you again.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to restaurants. The staff were welcoming and friendly. Showed us around the room and suggestions for dinner.
Stayed 1 night in Feb 2019

8/10 Good

Anand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sincere friendly helpful staff
The staff led us to our room and ensured all our needs were met. His clear explanation of the hotel vicinity helped us in our holiday plans. .
Stayed 1 night in Jan 2019
Response from Will on Feb 12, 2019
Thank you for taking time review us. We are happy that you were enjoying stay with us. We are looking forward to accommodating you again.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - comfortable, friendly and helpful
Stayed 1 night in Dec 2018
Response from Will on Dec 31, 2018
Dear Alan, Thank you for taking time to review our property. We're delighted that you enjoyed your stay with us. We looking forward to accommodate you again. Warm regards, Will Manager

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice full kitchen amenities as well as a washer/dryer. Small number of units total so fairly quaint and quiet motel in general.
Stayed 1 night in Nov 2018
Response from Will on Dec 10, 2018
Thank you for taking time to review our property. We're delighted that you enjoyed your stay and looking forward to see you again. Warm regards, Will Manager

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Will on Oct 3, 2018
Thank you very much. We look forward to accommodating you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, clean and tidy. New owner very helpful
Stayed 2 nights in Sep 2018
Response from Will on Oct 3, 2018
Thank you very much. We look forward to accommodating you again.

10/10 Excellent

Kirsty, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this property.
Really comfortable room, nice and clean and staff are super helpful. A great location as well and we loved the massive spa bath in the room. Overall a great property and I would definitely stay again.
Stayed 2 nights in Sep 2018
Response from Will on Oct 3, 2018
Thank you very much. We look forward to accommodating you again.

10/10 Excellent

Charles J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We highly recommend the De Lago motels!
We enjoyed our stay at De Lago motels very much! The staff couldn't have been more pleasant and helpful, and the motel was very clean and comfortable. Lovely shower and bathroom. And a balcony with table and chairs if we wanted to sit outside. A cafe/bar right across the road was very convenient too. I would highly recommend the De Lago!
Stayed 3 nights in Sep 2018
Response from Will on Oct 3, 2018
Thank you very much. We look forward to accommodating you again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located and comfortable
A comfortable room and the staff were excellent. Unfortunately being on a main road makes it quite noisy with the traffic.
Stayed 1 night in Sep 2018
Response from WILL on Oct 3, 2018
Thank you for spending time review us. We are in the central city area and close to everywhere. Next time if you come we can put you at back room.

10/10 Excellent

Damian

Very nice motel for a short stop. Limited parking
Stayed 1 night in Sep 2018
Response from WILL on Oct 3, 2018
Thank you very much. We look forward to accommodating you again.

6/10 Okay

sian

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty bedding and cold showers in the morning
Stayed 1 night in Aug 2018
Response from Will on Oct 3, 2018
Hi, Thank you for spending time review us. I am the new owner of the motel, we just took over 1 month ago. We will definitely improve the service and staff training. We look forward to accommodating you again.

6/10 Okay

Verified traveler

Central location
Ok place to stay, pretty noisy all night made it hard to get any sleep.
Stayed 1 night in Jul 2018

8/10 Good

Tracey, Wellington

Liked: Staff & service, room comfort
Good location and value for money.
Very convenient to everything we needed and very good value.
Stayed 2 nights in Jul 2018

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic room, everything provided was excellent- could do with a warmer Duvet on the bed though
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy hotel in agood location. The room was good and the hotel staff were efficient.
Stayed 1 night in Apr 2018

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Good Location on a busy street
Good, but needs a little attention to details, curtain lining torn and part of vertical blinds broken.

8/10 Good

Belinda, Fairlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel. Close to eateries and shops
Arrived to a nice welcome to find we had been upgraded to a unit with a spa, Very nice.
Stayed 1 night in Mar 2018

10/10 Excellent

R J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
We've stayed here before, and like the place quite a lot. It is within walking distance of good eateries as well as Hagley Park and the CBD. The only quibble we had this time is that the sofa was not the most comfortable to sit on. Servicing the room is done with quiet excellence. And we will stay here again.
Stayed 3 nights in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortable and dated.
Smoke detector covered in cling film.... say no more. Needs a revamp.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stya
we were only here for 1 night and away very early next morning, room was great, good location, well equipped, easy parking.

8/10 Good

ob y, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central position
Easy check in, central to Christchurch centre and Merivale for restaurants. Clean room and everything you needed at hand
Stayed 2 nights in Feb 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delago Motel
Excellent room. Very clean and very obliging staff.
Stayed 2 nights in Feb 2018

8/10 Good

Wayne

Liked: Cleanliness, staff & service, room comfort
Convenient location
A well priced central hotel. Parking is a bit tight, but off road.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms
Rooms look just like the pictures, nice and new, and very clean. Fans or aircon would be a huge advantage, and personally, I found the bed really uncomfortable, too hard and lumpy. Everything else was amazing.
Stayed 1 night in Dec 2017

8/10 Good

mark, west coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel
Recommend giving the drapes a wash as there is some mould around bottoms against windows. Overall a great facility and a great location
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very friendly staff at reception, however not clean and poorly equiped.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to pub
in and out, stayed for one night. perfect easy and convienient
Stayed 1 night in Sep 2017

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent location clean and tidy and the staff where lovely
Stayed 2 nights in Aug 2017

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly welcome. Room met our needs although a little noisey (street noise) being a Saturday night. Great price.
Stayed 1 night in Aug 2017