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Best Western Chula Vista/Otay Valley Hotel

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Exterior
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Best Western Chula Vista/Otay Valley Hotel

Best Western Chula Vista/Otay Valley Hotel

2.5 star property

7.2/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
4450 Main Street, Chula Vista, CA, 91911

Explore the area

  • Popular LocationKaiser Permanente Otay Mesa Medical Offices6 min drive
  • Popular LocationSharp Chula Vista Medical Center9 min drive
  • Popular LocationAquatica10 min drive
  • AirportSan Diego, CA (SAN-San Diego Intl.)25 min drive

Room options

About this area

Chula Vista

Best Western Chula Vista/Otay Valley Hotel is located in Otay, a neighborhood in Chula Vista, and is near the airport. Check out an event or a game at Chula Vista Elite Athlete Training Center, and consider making time for Aquatica, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.
Visit our Chula Vista travel guideOpens in a new window
Map

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 6 min drive
  • North Island Credit Union Amphitheatre - 8 min drive
  • Sharp Chula Vista Medical Center - 9 min drive
  • Las Americas Premium Outlets - 9 min drive
  • Aquatica - 10 min drive

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 25 min drive

Restaurants

  • Panda Express - 9 min walk
  • Los Taquitos - 3 min drive
  • Starbucks - 3 min drive
  • Bosnian Grill - 4 min drive
  • L&L Hawaiian Barbecue - 4 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Transformed hotel, renovated in 2020 and located in Otay
Located close to Kaiser Permanente Otay Mesa Medical Offices and Aquatica, Best Western Chula Vista/Otay Valley Hotel provides free continental breakfast, dry cleaning/laundry services, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Express check-out, a front desk safe, and free newspapers
  • An elevator, smoke-free premises, and a 24-hour front desk
  • Guest reviews say good things about the breakfast and helpful staff
Room features
All 118 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and deep soaking tubs
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Chula Vista
Chula Vista
Otay
Otay
Hotel
Hotel
Free WiFi
Free WiFi
2 star
2 star
Guest rating 3.5+
Guest rating 3.5+
Family friendly
Family friendly
Pool
Pool

Policies

Check-in

Check-in from 4 PM - 11 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on Feb 26, 2023 start from $105.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Chula Vista/Otay Valley Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Chula Vista/Otay Valley Hotel?

Self parking is free at this property.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in is from 4 PM - 11 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Chula Vista/Otay Valley Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Best Western Chula Vista/Otay Valley Hotel located?

Located in Otay, this hotel is within 3 mi (5 km) of Kaiser Permanente Otay Mesa Medical Offices, Aquatica, and North Island Credit Union Amphitheatre. Sharp Chula Vista Medical Center and Las Americas Premium Outlets are also within 6 mi (10 km).

Can I cancel my reservation for free at Best Western Chula Vista/Otay Valley Hotel and receive a full refund?

Yes, Best Western Chula Vista/Otay Valley Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Chula Vista/Otay Valley Hotel cancellation policy on our site for more details about any exclusions or requirements.

Best Western Chula Vista/Otay Valley Hotel Reviews

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 346 out of 1032 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 294 out of 1032 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 158 out of 1032 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 130 out of 1032 reviews" "
" "4 - Poor 13%
Rating 2 - Terrible. 104 out of 1032 reviews" "
" "2 - Terrible 10%

7.5/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

4/10 Poor

Carla

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I’m not sure I’ll stay here again, girls at front desk tried. But my room cold even with extra blanket. Heater doesn’t work.
Stayed 1 night in Jan 2023

4/10 Poor

Jorge

Liked: Staff & service
Too noisy since the freeway is next to it.
Stayed 1 night in Jan 2023

10/10 Excellent

Zico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very close with the freeway 805.
Stayed 1 night in Jan 2023

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff made our stay comfortable
Stayed 1 night in Dec 2022

6/10 Okay

Luis

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The conditions in this hotels are old needs a lot of upgrades.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Next to convenience store.
Stayed 1 night in Dec 2022

4/10 Poor

Pedro

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not what I expected. Best Western use to more like Holiday Inn. But I guess it lost its touch No Bueno
Stayed 1 night in Dec 2022

4/10 Poor

Dolly

Traveled with group
Disliked: Property conditions & facilities
They don’t allow early chk in tho their chk out time is 11:00am. We were only asking for one hour earlier chk in. Room sink faucet is wobbly. However, The guy in the dining room is nice.
Stayed 1 night in Dec 2022

10/10 Excellent

Berenyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remolded and spacious room

4/10 Poor

elizabeth

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Sounds like you are under a freeway, terrible noise from the freeway next to it. Don’t do it.