Ratings based on 277 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Cicero NY

Hotel near highways

Posted Oct 1, 2017
This comfort inn was reasonable priced, adequete , clean, and near all major highways. When in town next I'll be staying there again. The rooms that my wife and I stayed in matched what was online. The presentation was exact and the room was clean. The hotel sold bottled water at an affordable price, snacks as well.
1 out of 5
by A verified traveler from FL

Sorry to say

Posted Sep 27, 2017
I booked this hotel as a base camp for me while I stayed with my Mom while she was in the hospital. I slept a few hours during the day & freshened up there when I had a chance. The 1st day, I pulled out the desk chair & there was a white pill I later looked up to find was Ritalin. Easily missed when cleaning. Next day, my bed was not made & no bath mat. Next day, bed made very messy & the bathtub not cleaned. Next day, I left at noon on Thurs & returned at 7pm on Fri which means my room should have been cleaned on Thurs as well as Fri. When I was walking down the hall to my room at 7pm on Fri, I could see the door was ajar. I pushed the door without using my key & it opened. I walked in, sat on the bed & called the front desk to complain. After hanging up, I realized I didn't get a bath mat or washcloths again & called the front desk 2 mins later to complain & they quickly brought some up. They were appalled at the condition of my room. Bed was unmade, my dirty coffee cup on the counter still, the mirror was filthy (the whole week it had been that way), the bathtub was not clean & they figured out there was a screw missing from the swingbolt which causes the door to not close the whole way. I have no idea how long my door was ajar. They apologized & said they were sending photos to the manager. When I left my room Sat, I told the front desk what happened the night before & they said they would have maintenance fix the lock. It was not fixed & a manager never contacted me.
5 out of 5
Recommended
for Everyone
by A verified traveler

state fair

Posted Sep 7, 2017
Pros: location staff
Cons: no
Location: shopping day trips
very nice/staff very pleasant and helpful /location is great access to sightseeing all around the state/I enjoyed my visit
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Good hotel close to Salmon river

Posted Sep 5, 2017
Would definitely stay here again close to Pulaski NY where we fish. Recommend this hotel to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2017
Final charges did not match price quoted. Hotel shut off cable 2 hours prior to checkout which was kind of an inconvenience. I believe it is a method used to move guest along but I disagree with this method and probably will explore other hotels in the future.
3 out of 5
by A verified traveler from toronto

Ok hotel, dirty pool

Posted Aug 25, 2017
The room was spacious, comfy pillows. I have 3 kids so the pool was important. The floor and walls of the pool are covered in grime. The workout room has 4 machines and a tv. The tv had one working channel and the treadmill was out of order. Disappointing.
5 out of 5
Recommended
for Families
by A verified traveler

Nice and convenient

Posted Aug 23, 2017
We were located close to family in the area. Very Pleasant staff and all areas were kept up to standards.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Vacation

Posted Aug 22, 2017
We stayed here to visit the lakes as part of a longer vacation. We have stayed in multiple hotels this trip, but the staff here made it the best. Thank you so much for recommending great locations to visit, and making our stay so enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

One night stay during a long trip

Posted Aug 3, 2017
Great service and clean rooms! Traveling as a single mom is stressful, and this hotel eased that burden. Room was comfortable, breakfast was a bit overwhelming with the variety, but that's a plus in my book! Location was perfect!!!
5 out of 5
by Nancy

This traveler left a rating score only Posted Jul 23, 2017 on Hotels