Ratings based on 38 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Warsaw

Posted May 19, 2016
Nice place to stay in journey. There was a problem with breakfast price. In the evening when we declare eating breakfast it was 35 pln but in the morning 39 pln. Fortunately after some discussions about that we have paid this lower price. Apart of that the breakfast was very tasty. Remember to be sure that staff notice your decision about eating breakfast.
Comment from Hotel Management
May 23, 2016 by Stanislav Sugar - General Manager, Hotel Management
Dear Rafal, thank you for taking your time to tell us about your recent stay with Mercure Cieszyn Hotel. We are glad to hear you were happy with our services. Please accept our apology for the misunderstanding with the breakfast price. We believe you will give us opportunity to serve you again in the near future. Kind regards, Stanislav Sugar
5 out of 5
by m from Montreal

excellent

Posted Apr 3, 2016 on Hotels
I very enjoyed the hotel
Comment from Hotel Management
Jun 11, 2016 by Stanislav SUGAR, Hotel Management
Dear Guest, thank you for taking your time to tell us about your recent stay with Mercure Cieszyn hotel. It's great to hear you enjoyed it and that you were satisfied with our service. We believe you will give us opportunity to welcome you here again in the future. With kind regards, Stanislav Sugar
5 out of 5
by A verified traveler from Montreal

very nice hotel

Posted Apr 2, 2016
Pros: very great service
Location: near the boarder Czeck - Poland
the sauna is available upon request for no charge, they opened it for us at 2 AM
Comment from Hotel Management
Apr 4, 2016 by Stanislav SUGAR - GM, Hotel Management
Dear Mike, thank you for taking your time to tell us about your recent stay with Mercure Cieszyn hotel. It's great to hear you were happy with your stay. I will share your words with all our team. We believe you will give us opportunity to serve you again in the future. Kind regards, Stanislav SUGAR General Manager
3 out of 5
by Craig from Loughborough

Posted Mar 23, 2016 on Hotels
Ok hotel, certainly for the price. A bit away from the main points of interest but as I was working it was perfect for me.
Comment from Hotel Management
May 28, 2016 by Stanislav SUGAR, Hotel Management
Dear Craig, thank you for your time you spent with publishing your feedback. It's nice to hear you were happy with our services. We hope you will give us opportunity to serve you again in the future. Kind regards, Stanislav SUGAR - General Manager
4 out of 5
by Ola Kristian from Svensson

Koselig hotel beliggende i ett stille område

Posted Mar 23, 2016 on Hotels
Meget bra hotell for avslapping i et stille og rolig område ca 2 km fra sentrum.butikk finnes ca 500 m fra hotellet og kun få hundre meter fra motorveien til Tsjekkia.Bra restaurant med hyggelige priser.
Comment from Hotel Management
Jun 4, 2016 by Stanislav SUGAR, Hotel Management
Dear Ola Kristian, thank you for your time you spent with publishing your feedback. We are glad you were happy with your recent stay with Mercure Cieszyn Hotel. It is our hope that you will book again with us in the near future. With kind regards, Stanislav Sugar Gneral manager
5 out of 5
by A verified traveler

Posted Mar 20, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Stanislav SUGAR, Hotel Management
Dear Guest, thank you for your time you spent with evaluation of your recent stay with Mercure Cieszyn Hotel. It's really nice to receive such a high score. We hope you will give us opportunity to serve you again in the future. Kind regards, Stanislav SUGAR - General Manager
5 out of 5
by A verified traveler from 93128

Könnte ein 4 Sterne Haus sein

Posted Mar 14, 2016
Sehr freundlich, die Sauna war echt cool (24Stunden verfügbar). Sehr saubere Zimmer und Bäder. Getränke im Zimmer kostenlos.
Comment from Hotel Management
Mar 20, 2016 by Stanislav SUGAR - General Manager, Hotel Management
Sehr Geeherte Gast, Vielen Dank fur Ihren Kommentar. Es freut uns sehr, einen positiven Beitrag uber unserer Hotel zu lasen. Gerne stehen wir Ihnen zu Verfugung und freuen uns auf Ihren nachsten Besuch. MFG, Stanislav SUGAR - Direktor
5 out of 5
by A verified traveler

Werden auf jeden Fall wieder kommen.

Posted Jan 5, 2016 on Hotels
Haben den Aufenthalt sehr genossen.
Comment from Hotel Management
Mar 12, 2016 by Stanislav SUGAR, Hotel Management
Vilen Dank fur Ihren Kommentar. Es freut uns sehr, einen positiven Beitrag uber unser Hotel zu lesen. Gerne stehen wir Ihnen yu Verfugung und freuen uns auf Ihren nachsten Besuch. MFG, Stanislav Sugar
4 out of 5
by A verified traveler

Great restaurant!

Posted Nov 17, 2015
All of the staff in hotel and restaurant were extraordinary. Would definitely stay there again.
Comment from Hotel Management
Nov 18, 2015 by Stanislav Sugar - General Manager, Hotel Management
Dear Guest, thank you for taking your time to tell us about your recent stay with Mercure Cieszyn hotel. It is always pleasure to read such a nice feedback like yours. We hope you will give us opportunity to accommodate you here again in the future. With kind regards, Stanislav SUGAR General Manager
4 out of 5
by Preben

Posted Oct 8, 2015 on Hotels
Comment from Hotel Management
Dec 26, 2015 by Stanislav SUGAR, Hotel Management
Dear Guest, We very much appreciate your time you spent with the questionnaire regarding your stay at the Mercure Cieszyn. It is always a pleasure to see questionnaire with positive score. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stanislav SUGAR General Manager