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Reviews of College Inn

3 out of 5
College Inn
5190 College Corner Pike, Oxford, OH

Reviews

7.0

Good

Rating 10 - Excellent. 28 out of 89 reviews" "
Rating 8 - Good. 19 out of 89 reviews" "
Rating 6 - Okay. 17 out of 89 reviews" "
Rating 4 - Poor. 13 out of 89 reviews" "
Rating 2 - Terrible. 12 out of 89 reviews" "

6.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Steve

Traveled with family
People were nice Room clean Price was not as described/ up charged me significantly. Breakfast was terrible- no one there to ask about food. Selection was poor. Yogurt was out of date, expired. Bathroom was very small and curtain was not clean at bottom. Had to ask for towels- 3 nights but no room service. It was a budget motel with premier prices. I am going to pursue the charge as $404 for one night in this hotel was way too much!!! Expedia did not list this increase to $400 on the website when I made the reservation.
Stayed 3 nights in Apr 2024
Response from B Patel on Apr 14, 2024
Dear Steve,Thanks for sharing your feedback. As we are working to improve our service.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although some renovations in the lobby are continuing the room was clean and comfortable. The staff were pleasant and helpful.
Stayed 1 night in Apr 2024
Response from B Patel on Apr 14, 2024
Hello Daniel,Thanks for sharing your feedback. As renovation is a direction for better service which is coming soon.Thank you,Kind Regards

10/10 Excellent

David

Disliked: Property conditions & facilities
The facility is going through remolding so lobby is very messy no exercise or swimming also way over prices
Stayed 1 night in Apr 2024
Response from Management on Apr 11, 2024
Dear David, sorry for the inconvenience on you stay, our exercise room is under renovation and pool is closed as of we are under transition period as well.

2/10 Terrible

chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is under construction - something that was not disclosed at the time of booking. The lobby was filthy and the whole place reeked of cigarette smoke. Awful.
Stayed 2 nights in Mar 2024
Response from Management on Apr 1, 2024
Dear Chris,We apologize for the oversight and any inconvenience caused. Your feedback is valuable, and we're addressing these issues immediately. Thank you for bringing this to our attention.

2/10 Terrible

Kelly

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here two other times and it was fine. This time it was unbelievably terrible. There was construction going on throughout the hotel which I was not made aware of prior to arrival. The lobby and "dining area" were extremely dusty, dirty, wires hanging from the ceiling. I can not believe they actually had food served in an active construction area. My room was also dirty. The towels and lower half of the shower curtain were yellow. The halls smelled of cigarette smoke. I am not sure what regulatory body governs hotels but if they saw the condition of the hotel and that guests were staying there they would probably shut it down.
Stayed 2 nights in Mar 2024
Response from B Patel on Mar 18, 2024
We deeply apologize for the significant drop in your experience during your recent stay. Your feedback is crucial, and we're committed to addressing these issues promptly. Rest assured, we'll take immediate action to rectify the situation and ensure such incidents do not occur again. Thank you for bringing these concerns to our attention.

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Room was a mess. Shower didn’t work. Told front desk and they never came to check. Went down and told them a second time and was assured I’d be able to shower. Never was able to. Horrible inconvenience for 3 days. Will never stay again.
Stayed 2 nights in Mar 2024
Response from Management on Mar 12, 2024
Hello Michael, we are sincerely sorry for the inconvenience you had on your stay. Best Regards

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Mar 6, 2024
Hello Daniel, we are very sorry for your unhappy stay.

2/10 Terrible

Debra

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The entire property is under construction (had no idea). The one elevator, entire 2nd floor & room smell of bad Asian food. Carpet is stained and safety lock broken. TV is crooked on wall. Very run down.
Response from Management on Mar 4, 2024
Dear Debra, we are very apologetic for your unhappy stay and yes we are in major transition of the hotel, we did get our interior and exterior paint done, thank you for your review.

4/10 Poor

Toshinori

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There isn’t good intermediate choices of hotels in this town. Out of those limited choices, I think this hotel’s building including pool area has good potential, but the building is under renovation as of Feb ‘24. An employee explained it will be completed in a month. If construction is fully finished and cleaner, it would be better.
Stayed 1 night in Feb 2024
Response from Management on Mar 2, 2024
Dear Toshinori , sorry to know you did not find much of a choice for hotels in the town. Yes we are in a major transition and it is going to be timelessly.Best Regards

6/10 Okay

Yifeng

Liked: Cleanliness
Disliked: Property conditions & facilities
it's under construction and it looked really bad. Breakfast eggs and gravy for the bread were having weird taste and we did not eat much of those. Good for short stay but not for vacations.
Stayed 1 night in Feb 2024
Response from Management. on Feb 26, 2024
Dear Yifeng, my sincerest apologies for not enjoying your stay and breakfast , we use one of the best brand for breakfast from Sysco.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room great breakfast friendly staff
Stayed 1 night in Feb 2024
Response from HPatel on Feb 25, 2024
Dear Greg, glad you enjoyed your stay with us and the staff. Hope to see you soon in the future.Best Regards

4/10 Poor

Evgeniya, Roslindale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was just OK for 2 nights, but still I started noticing towels with yellow spots, dirty sheets, cracked ceilings, ets. Staff was very friendly.
Stayed 2 nights in Feb 2024
Response from HPatel on Feb 24, 2024
Dear Evgeniya, we are truly sorry for the experiences you had during your stay. we do take all the matter very seriously.Best Regards

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to campus
Stayed 1 night in Feb 2024
Response from Management on Feb 6, 2024
Dear Dane,Thank you for your feedback! We're glad to hear you found our location convenient. Hope to welcome you back soon.Best regards,

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Management on Feb 6, 2024
Dear Mark,Thank you for your four-star rating! We appreciate your support and hope to exceed your expectations on your next visit.Best regards,

10/10 Excellent

Charles

Liked: Amenities
Stayed 1 night in Jan 2024
Response from HPatel on Jan 21, 2024
Hello Charles, thank you for your delightful review on your stay with us.Best Regards,

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from HPatel on Jan 21, 2024
Hello Tiffany, thank you for your wonderful review.best regards

10/10 Excellent

Kelina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe. Staff were helpful and friendly. The place and the room was neat and clean!
Response from HPatel on Jan 18, 2024
Hi Kelina .Thank you for your review and appreciate and glad to know you enjoyed your stay with us, look forward on seeing you for your future stay.

6/10 Okay

Judy

Traveled with family
Liked: Staff & service
The heater did not work, it was blowing cold air. We moved rooms easily through staff but the room we moved to had white crumbs on floor, maybe paint and tub was terribly chipped? The breakfast was good and area clean. I felt like the people I noticed staying there were probably semi homeless which I understand need places to stay but it definitely was not worth the price I paid. The staff was respectful and nice.
Stayed 1 night in Jan 2024
Response from HPatel on Jan 12, 2024
Hello. we appreciate on reviewing your stay with us, and very sorry for the inconvenience. We are in a transition period of the property and got our interior and exterior paint done. we are working on every problems and to make our guest feel very welcomed on their stay.

6/10 Okay

John, Coldwater

Traveled with partner
Liked: Staff & service, amenities
Stayed 1 night in Jan 2024
Response from HPatel. on Jan 9, 2024
Thank You for the respond on your stay.

2/10 Terrible

Christopher

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was absolutely my worst hotel experience in decades! The room was disgusting. It was hot and smelled like chlorine. Jacuzzi didnt work properly and even if it did you coukdnt see the TV because of a giant beam in the middle of the room. The bed was stiff and the sheets were not comfortable. The pillows were the one saving grace. The carpet was disgusting. There were cobwebs on the bathroom air return. The entire vibe of the room was outdated and just gross. Way too much money for the quality of the stay. The breakfast was a joke also. The food looked gross and fresh coffee was not available. The check out was equally frustrating. The receptionist barely spoke English. She couldnt print a receipt for my stay which I needed to be reimburses. Very disappointing.
Stayed 1 night in Jan 2024
Response from HPatel on Jan 10, 2024
Hello, thank you for your review and we are very sorry for not enjoying your stay with us at our hotel. we will definitely look into the problem as of we are in our transition period.

8/10 Good

Joel

Stayed 1 night in Jan 2024
Response from H Patel on Jan 9, 2024
Hello, thank you for your review on your stay.

4/10 Poor

KayAnne

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Check in people not friendly. Room keys not programmed correctly. Lights coming off elevator were obnoxiously bright. No window coverings on hall windows with outdoor light shining directly through. Door to room didn’t close properly. Breakfast food looked disgusting. I travel to this area twice a month & will not stay here again. Would rather stay further away & have to drive to Oxford.
Stayed 2 nights in Dec 2023
Response from B Patel on Jan 3, 2024
Dear KayAnne,Thank you for providing your valuable feedback, Every feedback is very important for us to helps us understand to improve. I sincerely apologize for the negative experience and give you my surety i will work on your feedback to improve services. It is my request to consider your future stay and i am sure you will see the improvements as i promise.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HPatel on Dec 27, 2023
Hi Randall, thankyou for your review. hope to see you soon .General Manager.

2/10 Terrible

Jerry

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirtiest Hotel Ever
Carpet in the room had multiple stains, bed was kind of made but it was questionable whether sheets were changed and hallways in the hotel had a strong urine smell throughout. Will definitely not be staying here again.
Stayed 1 night in Dec 2023
Response from B Patel on Dec 13, 2023
Dear Jerry,Thank you for providing us with your. Every feedback is very important for us to helps us understand to improve. I sincerely apologize for the negative experience.

10/10 Excellent

Yolanda

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice & it was great they had an indoor pool so my daughter was able to get some practice in prior to her swim meet at Miami University. Also being 4 min drive to the university was a big plus.
Stayed 2 nights in Dec 2023
Response from B Patel on Dec 13, 2023
Dear Yolanda,Thank you very much for your feedback. Every feedback is very important for us to improve our services. Kindly consider our property for your future stays and Expedia is our preferred partner.Thank you for your business.

8/10 Good

Ye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staffs, breakfast is reasonable, easy to locate it.
Stayed 2 nights in Dec 2023
Response from B Patel on Dec 13, 2023
Dear Ye,Thank you very much for your feedback. Every feedback is very important for us to improve our services. Kindly consider our property for your future stays and Expedia is our preferred partner.Thank you for your business.

8/10 Good

Jose

Traveled with family
Stayed 2 nights in Dec 2023
Response from B Patel on Dec 13, 2023
Dear Jose,Thank you very much for your feedback. Every feedback is very important for us to improve our services. Kindly consider our property for your future stays and Expedia is our preferred partner.Thank you for your business.

6/10 Okay

JP

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from B Patel on Dec 7, 2023
Dear James,Thank you for providing us with your valuable feedback. We greatly appreciate every feedback, Feedback helps us understand to improve. We value our guests' satisfaction, and we strive to provide the best possible service.

2/10 Terrible

Michael

Stayed 1 night in Nov 2023
Response from B Patel on Dec 5, 2023
Dear Heather,Thank you for providing us with your valuable feedback. We greatly appreciate if you let us know the reason for negative rating. Every feedback is very important for us to helps us understand to improve. I sincerely apologize for the negative experience.

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
Property was clean and staff was friendly. The only things that were a minor negative, it was cold in the halls and stairwells and a EV charger would be nice.
Stayed 4 nights in Nov 2023
Response from B Patel on Nov 28, 2023
Dear David,Thank you very much for your feedback. Every feedback is very important for us to improve our services. Kindly consider our property for your future stays and Expedia is our preferred partner.Thank you for your business.

2/10 Terrible

Brooklyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money ….nasty
The room was nasty and smelled like cigarettes and dirty looking When I said something to the front desk guy he said ok and smiled We ended up checking out right then and just making the drive home So we wasted $135 and the room was prob worth $50
Stayed 1 night in Nov 2023
Response from B Patel on Nov 19, 2023
Dear Brooklyn,Thank you for providing us with your valuable feedback. We greatly appreciate every comment we receive, as per your feedback, Feedback helps us understand to improve. I sincerely apologize for the negative experience. We are committed to making the necessary improvements.

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Quiet and clean room. Convenient to the college
Stayed 1 night in Nov 2023
Response from B Patel on Nov 19, 2023
Dear Matthew,Thank you for providing us with your valuable feedback. We greatly appreciate your rating which shows what we are doing.We look forward to the opportunity to provide you with an improved experience during your future stay.Kind regards,

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful quality and felt ripped off!
Hotel was very disappointing and the service through hotels.com was a rip off. Visiting a friend this past Saturday- it was the top hotel available for the weekend and paid $250+ and i just looked it up again to see how ut was rated since the quality was so poor and its rated at 7.8 and $59/room. the quality, cleanliness was just room- everything was outdated- our bathroom was t even painted, furniture old, garbage behind the nightstands that were pulled a foot away from the wall, carpet had rips... and most disappointing at all was that we paid $250 for a room that is clearly valued at $59, probably cause it was the weekend and prices jacked up... so felt ripped off.
Stayed 1 night in Nov 2023
Response from B Patel on Nov 13, 2023
Dear Konstantina,I'm sorry to hear about your disappointing experience with your recent stay at our hotel and the dissatisfaction with the service through your stay. It can be frustrating when expectations are not met by our services. I personally taking step and will address to the housekeeping staff and we will improve our service. Warm regards

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The corner suite was much bigger than expected. Beds comfortable.
Stayed 1 night in Nov 2023
Response from B Patel on Nov 6, 2023
Dear Carl,We appreciate you taking your valuable time to share your thoughts, and we hope to have the opportunity to welcome you back again soon. Expedia is our preferred partner for room booking.Please let us know if there is anything we can do for you. We are always happy to help.Sincerely,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from B Patel on Nov 4, 2023
Dear Thomas,Thank you so much for your feedback. We appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back again soon. Sincerely,

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Motel level.
You would think the room would be cleaner and in a better shape for the price they charge.
Stayed 2 nights in Oct 2023
Response from hp. on Oct 31, 2023
Hello. we are under a transition period of our hotel and we got paint done on both interior and exterior. In future you wont have any complain on your stay from our end. we are very sorry for any inconvenience during your stay.sincerely HPatel

6/10 Okay

Alan

Traveled with group
Liked: Staff & service
Meh
The property is in the midst of some much needed renovation. It may come up to be better when done, but not yet
Stayed 2 nights in Oct 2023
Response from B Patel on Nov 1, 2023
Dear Alan,Thank you for providing us with your valuable feedback. We greatly appreciate every comment we receive, as per your feedback, Feedback helps us understand to improve. I sincerely apologize for the negative experience. We are committed to making the necessary improvements. We value our guests' satisfaction, and we strive to provide the best possible service.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Needs some work.
Room was in rough shape, curtains broken, shower didn’t drain great, carpet was dirty, breakfast left a lot to be desired.
Stayed 1 night in Oct 2023
Response from patel on Oct 30, 2023
Sorry for the inconvenience on your stay, as of we are going in a big change of transition. our customers is our priority and will look into the matter as mentioned, thank you for your time and we appreciate it! You have a blessed day ahead.sincerely General ManagerHPatel

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a mistake with my reservation and the desk staff was so helpful and reassuring that my room would be there and ready when we arrived. They handled my concerns so well. The staff was very friendly and check in was super easy, fast. They valued our time and wanted to ensure we enjoyed our stay.
Stayed 1 night in Oct 2023
Response from B Patel on Oct 28, 2023
Dear Jessica,Thank you so much for your feedback. We appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back again soon. Sincerely,

4/10 Poor

Michele

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
paint splatter and bathroom issues
The smell in the hotel was less desirable. The room had paint splatter. The tub had hair in it. There was pubic hair on the ground in the corner of the bathroom. A commercial grade metal staple on the floor in the bathroom. The sink in the main area as it is not in the same room as tub and toilet was dirty. Smelt gross in room. Carpet paint splatter lights had paint splatter. For the amount paid this is disgusting.
Stayed 2 nights in Oct 2023
Response from B Patel on Oct 23, 2023
Dear Michele,Thank you for providing us with your valuable feedback. We greatly appreciate every comment we receive, as per your feedback, Feedback helps us understand to improve. I sincerely apologize for the negative experience. We are committed to making the necessary improvements. We value our guests' satisfaction, and we strive to provide the best possible service.

10/10 Excellent

Phuong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet area.
Stayed 1 night in Oct 2023
Response from B Patel on Oct 18, 2023
Dear Phuong,Thank you so much for your feedback. We appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back again soon. In the meantime, please let us know if there is anything we can do for you. We are always happy to help.Sincerely,

10/10 Excellent

Cynthia

Stayed 1 night in Oct 2023
Response from B Patel on Oct 18, 2023
Dear Cynthia,Thank you so much for your valuable feedback. We appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back again soon.In the meantime, please let us know if there is anything we can do for you. We are always happy to help.Sincerely,

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service
Our room was clean and acceptable. The hotel is in need of updating.
Stayed 1 night in Oct 2023
Response from B Patel on Oct 16, 2023
Dear Maria,Thank you for providing us with your valuable feedback. We greatly appreciate your rating which shows what we are doing, as it helps us understand where we need to improve. We are in process for updating the property,I sincerely apologize for the not getting enough rating for my property and thank you for bringing this matter to our attention. We look forward to the opportunity to provide you with an improved experience during your future stay.Kind regards,

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The owners and people running the hotel are kind and are continually improving and remodeling which is great.
Stayed 1 night in Oct 2023
Response from B Patel on Oct 14, 2023
Hello Wendy, Glad to hear that you had a positive experience with the hotel! Thank you for your feedback and we hope to see you again in the future

6/10 Okay

Heidi

Disliked: Cleanliness, property conditions & facilities
Dry wall mud all over the place, on carpet and dust ruffle. Also shower dripped all night. Tub was stained.
Stayed 2 nights in Oct 2023
Response from B Patel on Oct 12, 2023
Dear Heidi,I'm sorry to hear that you had a negative experience with the cleanliness of your room. We are taking every feedback very seriously to improve. Thank you for taking the time to leave a review.Kind Regards

8/10 Good

Kim

Traveled with family
Liked: Staff & service
Very convenient for a visit to MU campus but was disappointed by the cost and what you got. The breakfast was much poorer than any I have seen around campus (even the smaller hotels) and they did not even service the room when you stayed more than one night. I understood the property was old and they were doing the best they could but if you charge high prices than all the other controllable things should be very well done...breakfast should have been a bit above the norm...not below...tea and coffee even a few cookies or treats or popcorn at night are easy to offer - even if not taken they say we know you are paying more and we care to make your stay the best it can be..not turning up the sheets and putting pillow back with more soap when you pay over 300.00 is not acceptable.
Stayed 2 nights in Oct 2023
Response from B Patel on Oct 9, 2023
Dear Kim,Thank you for providing us with your valuable feedback. We greatly appreciate your rating which shows what we are doing, as it helps us understand where we need to improve. I sincerely apologize for the not getting enough rating for my property and thank you for bringing this matter to our attention. We look forward to the opportunity to provide you with an improved experience during your future stay.Kind regards,

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from B Patel on Oct 9, 2023
Dear Jennifer,Thank you for taking your valuable time for feedback. We take every feedback very seriously to improve our services.

10/10 Excellent

Kelina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In short, the room was neat and clean, as well as the lobby and the hallway. Plus, the manager/staffs at this place were warm, friendly and helpful. No complaints at all. Overall good experience!
Stayed 3 nights in Oct 2023
Response from B Patel on Oct 28, 2023
Dear Kelina,We appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back again soon. Expedia is our preferred partner for room booking.Please let us know if there is anything we can do for you. We are always happy to help.Sincerely,

8/10 Good

Sheryl

Stayed 2 nights in Sep 2023
Response from B Patel on Oct 3, 2023
Hello Sheryl,Thank you for taking the time to provide us with valuable feedback. We are delighted to hear that you had a positive experience at our hotel!We sincerely appreciate your business and look forward to welcoming you back in the future

6/10 Okay

Cheryl

Liked: Staff & service
Disliked: Property conditions & facilities
Shower had no drain plug and did not drain, so you showered in 3 to 4 inches of water. The door didn’t close unless it was pushed closed. The secure lock didn’t work. The air condition could not be controlled by the thermostat in the room b/c it was busted. For the price I paid this hotel is not worth it.
Stayed 2 nights in Sep 2023
Response from B Patel on Oct 2, 2023
Hello Cheryl,Thank you for sharing your feedback with us. I apologize for the inconveniences you experienced during your stay. We take your comments seriously and are committed to addressing these issues. In situations like this, it's a good idea to address your concerns with the hotel staff or management as soon as possible. Please note that we have renovation plans in the near future to improve our facilities. Hope you'll consider giving us another chance to provide you with a better experience in the future.