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Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

Photo gallery for Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

Exterior
Indoor pool
Room amenity
Premium bedding, pillowtop beds, laptop workspace, blackout drapes
Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Overview of Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

3.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym
Map
5070 Natorp Blvd, Mason, OH, 45040

Explore the area

  • Popular LocationDeerfield Towne Center13 min walk
  • Popular LocationGovernor's Plaza3 min drive
  • Popular LocationLoveland Castle11 min drive
  • AirportCincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)41 min drive

Room options

About this area

Mason

Located in Mason, Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel is in a shopping district and near theme parks. Liberty Center and Kenwood Towne Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Kings Island and Cincinnati Zoo and Botanical Garden. Looking to enjoy an event or a game while in town? See what's going on at RockQuest Climbing Center, or consider a night out at Niederman Family Farm.

What's nearby

  • Deerfield Towne Center - 13 min walk
  • Governor's Plaza - 3 min drive
  • Wall2Wall Soccer - 8 min drive
  • Kings Island - 9 min drive
  • Loveland Castle - 11 min drive

Getting around

  • Cincinnati Union Terminal - 27 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 41 min drive

Restaurants

  • Carrabba's Italian Grill - 3 min walk
  • Chipotle - 4 min walk
  • Five Guys - 4 min walk
  • Chick-fil-A - 5 min walk
  • Blaze Pizza - 5 min walk

About this property

Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

3-star hotel in a shopping district
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel is located close to Kings Island and Liberty Center, and provides a 24-hour gym and a 24-hour business center. Stay connected with free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and concierge services
  • 2 meeting rooms, tour/ticket assistance, and a front desk safe
  • Guest reviews give top marks for the location
Room features
All 127 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses, sofa beds, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with streaming services and premium channels
  • Separate sitting areas, mini fridges, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Mini-fridge
  • Sofa bed

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (875 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from May 1 2023 to September 30 2023 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Cincinnati northeast
Candlewood Suites Cincinnati Northeast Mason an IHG Hotel
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel Hotel
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel Mason

Frequently asked questions

Does Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel on Feb 7, 2023 start from $67.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel located?

Situated in a shopping district, this hotel is within 9 mi (15 km) of Kings Island, Liberty Center, and Kenwood Towne Centre. Tri-County Mall and Sharonville Convention Center are also within 12 mi (20 km).

Can I cancel my reservation for free at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel and receive a full refund?

Yes, Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1018 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 277 out of 1018 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 100 out of 1018 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 34 out of 1018 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 26 out of 1018 reviews" "
" "2 - Terrible 3%

9.0/10

Cleanliness

9.0/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Good

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed the night before traveling through, and it was perfect… so we booked a room on our way back through for the second night. But this morning our water was SCALDING hot in the shower… no matter what we tried it was literally too hot to shower. Otherwise we loved the hotel and the staff were very friendly!
Stayed 1 night in Jan 2023

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel desk woman was so friendly and warm. Our room was spacious and clean. Very impressed!
Stayed 1 night in Jan 2023

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight recently on our way to Nashville. Price was 1/3 of what we paid for a room in Nashville that wasn’t nearly as nice. Staff was very friendly. Room was very clean and comfortable. We accidentally left a cooler full of beverages in the room. Called the next day and they had put it aside for us to pick up on our way back through 5 days later. We would definitely stay again.

10/10 Excellent

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and I want to thank them..I will be back

10/10 Excellent

Dilek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2023

10/10 Excellent

Jenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay I will be back rooms clean

10/10 Excellent

Bridgett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating. The pool area was very clean as were the rooms

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice area nice hotel

10/10 Excellent

Christopher, Griffin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to interstate and local restaurants
Stayed 1 night in Dec 2022

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Amenities
I’m not happy about the change of ownership and moving to an extended stay sort of property. Also not happy with the lack of a breakfast buffet that used to be pretty good. The pool needs a makeover but not even sure if the new owners will keep it anyway. The location is great though near Kings Island and hundreds of great restaurants
Stayed 4 nights in Dec 2022