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Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

Photo gallery for Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

Exterior
Indoor pool
Room amenity
Premium bedding, pillowtop beds, laptop workspace, blackout drapes
Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Overview of Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

3.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym
Map
5070 Natorp Blvd, Mason, OH, 45040

Explore the area

  • Popular LocationDeerfield Towne Center13 min walk
  • Popular LocationArbor Square3 min drive
  • Popular LocationGovernor's Plaza3 min drive
  • AirportCincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)41 min drive

Room options

About this area

Mason

Located in Mason, Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel is in a shopping district and near theme parks. Liberty Center and Kenwood Towne Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Kings Island and Cincinnati Zoo and Botanical Garden. Looking to enjoy an event or a game while in town? See what's going on at RockQuest Climbing Center, or consider a night out at Niederman Family Farm.

What's nearby

  • Deerfield Towne Center - 13 min walk
  • Arbor Square - 3 min drive
  • Governor's Plaza - 3 min drive
  • Wall2Wall Soccer - 8 min drive
  • Loveland Castle - 12 min drive

Getting around

  • Cincinnati Union Terminal - 27 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 41 min drive

Restaurants

  • Carrabba's Italian Grill - 3 min walk
  • Chipotle - 4 min walk
  • Five Guys - 4 min walk
  • Chick-fil-A - 5 min walk
  • Blaze Pizza - 5 min walk

About this property

Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

3-star hotel in a shopping district
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel provides amenities like a 24-hour gym and a 24-hour business center. Stay connected with free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, a front desk safe, and smoke-free premises
  • 2 meeting rooms, a computer station, and concierge services
  • Guest reviews give top marks for the location
Room features
All 127 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses, sofa beds, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with streaming services and premium channels
  • Separate sitting areas, mini fridges, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Mini-fridge
  • Sofa bed

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (875 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Cincinnati northeast
Candlewood Suites Cincinnati Northeast Mason an IHG Hotel
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel Hotel
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel Mason

Frequently asked questions

Does Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel?

As of Nov 27, 2022, prices found for a 1-night stay for 2 adults at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel on Dec 3, 2022 start from $79.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel located?

Situated in a shopping district, this hotel is within 9 mi (15 km) of Kings Island, Liberty Center, and Kenwood Towne Centre. Sharonville Convention Center and Tri-County Mall are also within 12 mi (20 km).

Can I cancel my reservation for free at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel and receive a full refund?

Yes, Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.6

Excellent

Rating 10 - Excellent. 572 out of 1001 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 274 out of 1001 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 97 out of 1001 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 32 out of 1001 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 26 out of 1001 reviews" "
" "2 - Terrible 3%

9.0/10

Cleanliness

9.0/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Good

Stephanie
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice. The bed was too firm for me but that’s an individual preference
Stayed 1 night in Nov 2022

10/10 Excellent

Chara
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed. Room was clean. Staff was kind and efficient!
Stayed 1 night in Nov 2022

10/10 Excellent

Angela
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent room for the price and location will definitely look for another Candlewood Suites next time we travel 👍👍
Stayed 1 night in Nov 2022

10/10 Excellent

Pamela
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool is wonderfully clean and big, staff always smiling, area has everything close by, and area has walkways and pretty fountains with geese
Stayed 1 night in Nov 2022

8/10 Good

Robert, farmington
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Facility was newer. But no breakfast and no lounge. Candlewood just took over from Hyatt, and choose not to provide these services. Expedia needs to update the hotel description.
Stayed 3 nights in Oct 2022

8/10 Good

Kimberly
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and updated. Soulf suggest bring your own blanekts and pillow as theirs are thin and flat. Hotel pool and staff are great
Stayed 2 nights in Oct 2022

10/10 Excellent

James
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2022

6/10 Okay

Laura
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel however our unit needs a new bed. Spouse slept on couch and I on the hump in middle of bed. Air conditioner/heater was very loud. Would stay here again but request different room.
Stayed 1 night in Oct 2022

10/10 Excellent

Nichelle
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The in door swimming pool, cleanliness of room and the polite staff.
Stayed 2 nights in Sep 2022

8/10 Good

Danisha
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay! We stayed in the king room and we were so comfortable. The staff were great and very accommodating. Breakfast could have been a little better and fresh but it was free so you get what you get.
Stayed 3 nights in Sep 2022