Ratings based on 1,251 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
It was a pleasant experience. I'd recommend it. Very close to everything. Only downside is parking is not free.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dayton, OH

Great hotel, great location!

Posted Jan 10, 2017
Pros: everything was fantastic!
Cons: A little hard to find for a1st time visit... the address listed is Vine street, but the entrance is on 6th street.
Location: lots to do nearby... tons of restaurants, Aronoff center, shopping
We picked this hotel for a girls weekend due to the location. It was walking distance to Fountain Square for dinner and walking distance to Aronoff for a show. We got a lot more than a good location. The hotel was beautiful and the room very spacious. The bed was super comfortable ( we thought maybe a Tempurpedic but didn't know for sure ). Definitely will stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2017
Up graded without cost to a lovely suite. Wonderful Historic Hotel!
5 out of 5
by Nancy

This traveler left a rating score only Posted Dec 28, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale, FL

Great hotel within close proximity to my needs.

Posted Dec 27, 2016
Courteous staff, very well maintained older upscale hotel
4 out of 5
by Abay

Posted Dec 22, 2016 on Hotels
WiFi was terrible, the bed was shakey and wobbly
5 out of 5
by Roger

Very convenient.

Posted Dec 22, 2016 on Hotels
All went well.
4 out of 5
Recommended
for Everyone
by A verified traveler from V

The hotel is old but updated

Posted Dec 16, 2016
All good except that the ice machine in our floor was broken, and the HVAC in our room was extremely loud. No on site parking except for valet.
4 out of 5
by A verified traveler

Posted Dec 14, 2016 on Hotels
There were problems with the room including DVD service, room temperature control, access to room by room service, technologic issues
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 14, 2016 on Hotels