Ratings based on 1,081 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Louisville

Middle of the city, needs to standardize quality

Posted Apr 17, 2016
Pros: Location was walking distance from everything.
Cons: Everything mentioned in the "Experience" section
Location: Literally everything you could want to do is in walking distance except for a theme/water park. Stadiums, restaurants and bars, library all walkable.
Needs to standardize employee training, customer rapport, general helpfulness, and be on par with other establishments that are $200/night. 15-20 min wait for vehicle at valet, desk receptionist unfamiliar with facilities available to guests (pool, gym, etc), atmosphere generally of "come to me if you need something" not actively seeking if guests need assistance. Room photographs on travel sites or home sites do not correspond with actual room, unless done with angled/manipulated photography. Room more spartan that photo led to believe. Maybe it's the general mood of Cincinnati, or people aren't generally out going that work at the hotel.
4 out of 5
by A verified traveler

Excellent!

Posted Apr 12, 2016
Our stay at The Cincinnatian was very enjoyable. The staff members were courteous and helpful and the room was very comfortable and clean overall. There was a small stain on one of the pillows (makeup or something like that) and the television was not full HD on the televisions, but those are inconsequential complaints. The Cincinnatian will be our go-to hotel when we visit the city from here on. I am genuinely surprised that it was one of the more affordable options in the four star range, even with valet parking tacked on to our bill (by our preference). It's a remarkable value and would be an excellent hotel regardless of this consideration. The hotel is in walking distance of several attractions and many good restaurants and eateries. There's not a ton of shopping in the immediate vicinity, but there are a few stores. We attended a show at The Taft Theatre and the walk only took about five minutes.
5 out of 5
by A verified traveler from Ohio

Perfect location

Posted Apr 3, 2016
This hotel was beautiful inside and out. Our room was perfect. I would recommend to anyone.
5 out of 5
by A verified traveler from columbus oh

Awesome

Posted Mar 20, 2016
Awesome place to stay, every time I'm in Cinncinnati I'll be staying here!
4 out of 5
by A verified traveler from Chicago

Classic hotel right downtown

Posted Mar 2, 2016
An older classic property with nice staff in great downtown location.
4 out of 5
by A verified traveler

Loud music in the lobby

Posted Feb 26, 2016
We paid more money for this room than last time and the room was half the size and queen instead of King. They had a live band and they put us in a balcony room where the music was so loud and annoying and they played until 10:30 pm we ordered room service and the food was terrible for how expensive it was. Food is very over priced and was horrible.
5 out of 5
by A verified traveler

Posted Feb 23, 2016
Perfect location in downtown definitely eat at NADA it's amazing an in walking distance . Two block from convention center and across street from fountain square! Concierge Mandy was amazing and so helpful!
5 out of 5
by A verified traveler from n

Outstanding hotel. We'll be back

Posted Feb 22, 2016
Every bit of our hotel stay was outstanding. From the help of the valet to the front desk service and assistance. The concierge recommended great places to eat and drink in the area.
5 out of 5
by A verified traveler

Posted Feb 8, 2016
Pros: Very clean, friendly staff.
Cons: Small bottles of water in the room were over $5, too high.
Location: Casino nearby
Great place to stay. Staff was very friendly, Valet guy was extremely helpful and friendly.
5 out of 5
by A verified traveler from Northern Virginia

Fantastic elegance in downtown Cincinnati

Posted Jan 31, 2016
Loved the size of the room, the comfort of the bed, the fabulous whirlpool tub,and the incredibly kind staff! The room had a foyer. A FOYER, for heaven's sake. It was a wonderful week and will be my go-to in Cincinnati from now on.