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Reviews of Comfort Inn Blue Ash North

2.5 out of 5
Comfort Inn Blue Ash North
4640 Creek Rd, Blue Ash, Cincinnati, OH

Reviews

6.6
Rating 10 - Excellent. 185 out of 731 reviews" "
Rating 8 - Good. 202 out of 731 reviews" "
Rating 6 - Okay. 117 out of 731 reviews" "
Rating 4 - Poor. 93 out of 731 reviews" "
Rating 2 - Terrible. 134 out of 731 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Trisha

Disliked: Staff & service, property conditions & facilities
Stayed on the first floor near the front desk. Starting at 7:00 in the morning a door was opened and slammed every 10-15 by an employee for 2 hours. At 9:00 they were vacuuming right outside our door. Explained that we still had a child sleeping and very rudely said, not my problem. Went out to the parking lot and there was shattered glass everywhere. Went in to tell them and said we are well aware, what would you like us to do about it. All interactions with the employees were very rude responses and never their problem. For $212 for one night, very disappointed in our stay.
Stayed 1 night in Apr 2024

6/10 Okay

Caleb

Traveled with partner
Liked: Cleanliness
Very small dining area, loud all the time.
Stayed 2 nights in Apr 2024

2/10 Terrible

caleb

Stayed 1 night in Mar 2024

4/10 Poor

Tony

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to pay a one hundred dollar deposit after I payed Expedia for the booking
Stayed 2 nights in Mar 2024

6/10 Okay

Jessica

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was nice and quiet just need to rehabilitate the walls were very dirty and the carpets were dirty but overall the staff was the reason I stayed very polite and helpful just need minor updates like painting and cleaning
Stayed 2 nights in Mar 2024

10/10 Excellent

IVEY, GLENDALE

Traveled with family
Liked: Cleanliness, staff & service
The staff was very friendly. I wasn’t expecting much for the price of the room so I was very pleased that it greatly surpassed my expectations. Will stay again
Stayed 1 night in Mar 2024
Response from Sandy on Mar 6, 2024
Dear IVEY,,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Blue Ash North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
I stay there quite often. It's always a nice place to stay
Stayed 1 night in Feb 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Jarred

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I shared with the property I would be checking in a little later and they still put me down as a no show, I will not stay here again.
Stayed 1 night in Dec 2023

4/10 Poor

Fifer

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property below average in comparison to other Comfort Inn. Property needs a complete overhaul to compete with other properties in area. **Beware- they will charge your card up front for incidental fees instead of a hold**
Stayed 3 nights in Nov 2023

8/10 Good

Rebeckah

Stayed 2 nights in Nov 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at this hotel pretty frequently and it's definitely one of the best hotels in the area for the money
Stayed 1 night in Nov 2023

2/10 Terrible

Kenya

Business traveler
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Candy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Myron

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

KIRAN

Stayed 1 night in Oct 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
The room needed some cosmetic work. Chipping paint and plaster, stains on the ceiling. The breakfast area and entry area looked really nice and fresh. The breakfast was good.
Stayed 1 night in Oct 2023

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay at Comfort INN
Comfortable bedding and clean room! The breakfast was good.
Stayed 1 night in Oct 2023

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Christopher J

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room had very strong smell of mold. Sheets were dirty on arrival Hallways smelled of marijuana Staff gave us clean sheets, why should I have to make the bed. Was told to talk to front desk at checkout for refund or discount, I did, he told me I needed to address that with front desk at check in..what the heck!
Stayed 3 nights in Oct 2023

8/10 Good

Mariama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Tim

Stayed 1 night in Oct 2023

6/10 Okay

Jean, Pleasantville

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The room was outdated, and smelled musty upon arrival, and didn’t improve after airing out. Seemed like it was emanating from the drains. Bathroom tub was stained (hard water, rust). We missed the breakfast however the area looked clean and tidy upon arrival and departure. The location was perfect. Early checkin was convenient.
Stayed 1 night in Oct 2023

6/10 Okay

Sabrina

Traveled with partner
My stay was okay but could have been so much better . I was late for check in but I was able to call and have them extend it which was cool but then when I got there the guy at the front desk charged me a $100 deposit which was not stated any where on the website he stated that they may or may not charge but it was at their decision . The hotel was nice and quiet but a bit far from everything . The pool was nice but it was cold . The sheets were not fully clean but they did replace it
Stayed 2 nights in Oct 2023

6/10 Okay

Andrea

Traveled with family
Andrea Sharma
The hotel needs updating. Our room 203 needed the bathtub reglazed and the caulking replaced around the tub it is black.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and the property was very well kept and tidy and anytime you needed something they were very helpful I definitely would recommend this place whether you were saying a couple days or just a night it's definitely worth it
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Just OK
The bath tub was not cleaned before my arrival!
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel was very clean except that the easy chair was drab from wear but also soiled. The breakfast area was immaculate and very adequate and inviting.
Stayed 2 nights in Sep 2023

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2023

4/10 Poor

darrell

Business traveler
Disliked: Cleanliness, property conditions & facilities
eh
employees were polite. though our room had a smell of mildew in it from the moment we arrived. while our bed was made presentable and very clean the rest of the room wasn’t in the slightest. very dusty. smelly. grime on the window seal. not to mention the stain on the “pull-out” couch😂
Stayed 1 night in Sep 2023

4/10 Poor

Rachelle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
My AC was on all the time. Carpet wet around AC. I’m disabled so I can not bend to unplug it. I was shivering all night. I spend what little money I have for a comfortable stay and I feel I got robbed. The bathtub drain needs replaced because when I shower if I use the messed up plug, the tub fills with water. Shower is an incredibly dangerous thing for my disability if there is obstruction r no grip on floor.
Stayed 1 night in Sep 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

6/10 Okay

Howard

Traveled with partner
No surprise here. Older property that needs updating. Indoor pool needs attention for water-cloudy looking.
Stayed 3 nights in Aug 2023

6/10 Okay

Angela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They need to notify you in advance if elevator is not working. I'm awaiting knee surgery and stairs are the worst for me and I had to climb up and go down 3 flights of stairs every trip.
Stayed 1 night in Aug 2023

2/10 Terrible

Alviniesha

Disliked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night and I didn’t get my money back
Stayed 2 nights in Aug 2023

4/10 Poor

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, dirty experience
Lobby and dining area was very nice. The rooms were horrible. Very dirty, carpet was nasty and had to were sock because it kinda felt sticky. Cobwebs in all the corners. Need to move couch and clean between the chair and the little side wall. Need to move cushions on chair and couch and vacuum ALL the food under them. Did not clean our room or leave towels. Elevator work phone without there. Went to dinner came back and it was broke so we had to use the stairs. I do not walk good very hard to do stairs, and when we checked out we had to carry everything plus our cooler for ice down the stairs If I would’ve read the reviews, I would seen that this was a problem, but this wasn’t the first time. Very limited breakfast, and had to eat breakfast with a prostitute that was sitting in there eating. And there was no question about it. You could tell she was a prostitute. I stay at a Comfort in at least eight times a year. This was the worst I have ever seen in my life, not only of comfort inn, but of any hotel. Staff is not friendly, and when I complain to the manager, he was confrontational. I would never stay here again, and I will tell everyone not to stay there when they need a room in the Cincinnati area. We had went there to spend a couple days I Kings Island. Do not feel safe outside. The other hotels in the area were very nice. There is like four hotels on the same property that you turn in on. I can’t emphasize how dirty it was. Did not have enough money to find other hotel
Stayed 3 nights in Aug 2023

2/10 Terrible

medie

Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023

4/10 Poor

Quincee

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Mary

Traveled with family
Disliked: Amenities, property conditions & facilities
Paint peeling in bathroom tub wasn’t worth the trouble taking a shower, toilet seat loose, carpet is worn down and out, foundation around bottom of bed is raggedy no more comfort Inn for me the luggage carts is awful dirty ….. if I wasn’t so tired from my Florida trip I would’ve changed hotel
Stayed 1 night in Jul 2023

8/10 Good

Elisheba

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service
Stayed 1 night in Jul 2023

2/10 Terrible

Shawn

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible experience
Not so amazing! The door would not open all the way going in and out. The room had a bad odor, I told the front desk attendant and he replied they had no other rooms. I booked somewhere else and went to check out and was told we have a room available after paying for another room
Stayed 2 nights in Jul 2023

10/10 Excellent

Rodrigo

Traveled with family and small children
Liked: Cleanliness, staff & service
Rooms were clean. Beds and pillows comfortable. Breakfast was good. Pool was clean.
Stayed 1 night in Jul 2023

4/10 Poor

James

Traveled with family
Disliked: Staff & service
Elevator didn't work. I am disabled and had to climb 2 flights of stairs.
Stayed 1 night in Jul 2023

8/10 Good

Lisa E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Had to call the front desk to find out breakfast hours.
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the price. Was a value for what i got.
Stayed 1 night in Jul 2023

2/10 Terrible

John

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The owners first language was not English and could not answer my questions. The elevator was broke so had to go up 3 flights of stairs with 3 kids. Smelled like smoke, and was really dirty. The fridge didn’t seem to work. Horrible experience but that is what I get for $104 .
Stayed 1 night in Jul 2023

2/10 Terrible

Riaz

Disliked: Property conditions & facilities
Had to go to the third floor without elevator
Stayed 1 night in Jul 2023

2/10 Terrible

Jill

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting Hotel
Not clean at all. Elevators didn’t work. Carpets filthy. Holes in the curtains. Stains on sheets. Never go back. Hallways smelled like vomit.
Stayed 5 nights in Jun 2023

8/10 Good

Rylie

Stayed 3 nights in Jun 2023

2/10 Terrible

Bill

Stayed 1 night in Jun 2023