Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Medina, Ohio

Nice clean hotel.

Posted Jul 31, 2016
Pros: The cleanliness of the room and hotel in general, as well as the friendliness of the staff.
Cons: An option of some firmer pillows.
Location: The Newport Aquarium is only a few minutes away, as well as some other local attractions and businesses.
I came to stay at this hotel the night before a book signing I had. I was extremely happy with it. The room and hotel was clean, the sheets had the awesome freshly laundered smell. I read the complaints about the train and my room was indeed on the train side. However, even though the train did get quite loud at night, I slept through it no problem. Other than that, the room was wonderfully quiet (even with a noisy ice maker right across from our door). The bathroom was spotless and had a nice clean smell and the bed comfortable. My only complaint involved the pillows. The bed had four pillows and a small decorative pillow. I'm used to firm memory foam pillows, so the down like pillows were far too soft and I ended up sleeping with the tiny decorative pillow. I would suggest perhaps two soft pillows and two firm pillows, giving guests a good option for a completely comfortable nights sleep. If I ever come down to the area again, I fully plan on staying at this hotel.
5 out of 5
by A verified traveler

Posted Jul 5, 2016
Check in was quick and the staff was very helpful. Room was updated and very clean.
4 out of 5
by A verified traveler

Stopped for Reds game

Posted May 26, 2016
Nice room. City bus picks up right in front of hotel and drops off a block or so from the ball field.
5 out of 5
by Nathan

This traveler left a rating score only Posted May 21, 2016 on Hotels
4 out of 5
by Thomas from Oak Park, Illinois

Clean and Convenient

Posted May 21, 2016 on Hotels
we did not spend much time at the hotel. We simply slept there. It was nice and convenient.
1 out of 5
by A verified traveler

Expected far better for a Courtyard

Posted May 18, 2016
The TV was miniature, terrible channel selection, couldn't even rent a movie, view was horrible
5 out of 5
by Jordan

This traveler left a rating score only Posted May 9, 2016 on Hotels
4 out of 5
by Debra

This traveler left a rating score only Posted Apr 29, 2016 on Hotels
4 out of 5
by A verified traveler

Nice hotel but too close to the elevated RR tracks

Posted Apr 28, 2016 on Orbitz
The stay was good to only real issue is the train noise
3 out of 5
by A verified traveler

Easy to get around

Posted Apr 28, 2016
The fire alarm at 330 sucked in the 24 April 2016 all else was good nice location easy to get around