reservation not accurately filled
Posted Jul 29, 2016
We had 4 people and a reservation for a room with 2 beds. We were given a room with 1 bed and a tiny pull out couch. We were told that no other rooms were available. We requested a cot, but we never got it. We ended up having one person sleep on an inflatable mattress that we purchased. Explained the issue again when we checked out. We were told that someone from Marriott would call us the next day about our disappointment... that never happened.