Very disappointed in the room Service ! We had To take Them Our dirty Towels n wash Cloths !! Housekeeping was lousy Never made our beds n never emptied The trash! I will never Stay There Ever Again!
Comment from Hotel Management
Jul 23, 2016 by Manager, Hotel Management
The staff and I read your comments about your stay with us. Please accept our apologies that our housekeeping services were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Additionally, we offer a complimentary linen exchange service at the front desk. To uphold our company’s high standards, I will retrain our entire staff to make sure we are clearly communicating our amenities during guest arrivals. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.