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Reviews of Fairfield Inn & Suites Cincinnati Uptown/University Area

2.5 out of 5
Fairfield Inn & Suites Cincinnati Uptown/University Area
2500 South Market Street, Cincinnati, OH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 438 out of 734 reviews" "
Rating 8 - Good. 215 out of 734 reviews" "
Rating 6 - Okay. 46 out of 734 reviews" "
Rating 4 - Poor. 20 out of 734 reviews" "
Rating 2 - Terrible. 15 out of 734 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking not being attached.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jane

Stayed 2 nights in Mar 2024

8/10 Good

Stephen, Oakland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently very close to the University of Cincinnati and the music department is a short walk away, which for parents of a music student was helpful for attending a recital. The hotel doesn't have on-site parking, but a multi-story parking structure in the same block worked o.k. for us when we borrowed our daughter's car. The hotel buffet breakfast was good as was the pizza restaurant around the corner. We did have some relatively minor problems with the room (#415): the outlets near the coffee maker didn't work, so we moved it to the other side of the room. Water leaked from the shower under the fixed portion of the glass; it appeared that the bottom of the glass was not caulked when installed, leaving a gap for the water to drip into the bathroom. The metal hardware securing the glass was rusted in places. We reported the above when checking out, so the issues might have been fixed by now.
Stayed 4 nights in Feb 2024

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a very friendly and helpful staff, convenient location and parking in a nice garage. This is an easy choice for me every time I come to the UC side of town.
Stayed 1 night in Feb 2024
Response from M. Alade on Feb 23, 2024
Thank you for your feedback. Hope you choose to stay with us on your next visit.

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for UC visit
Stayed 1 night in Feb 2024
Response from M Alade on Feb 23, 2024
Thank you for your feedback!

4/10 Poor

James

Stayed 1 night in Feb 2024
Response from M Alade on Feb 23, 2024
Our hope is that we provide an exceptional stay for all guest and we truly apologize that we did not meet your expectations. We hope you will give us another opportunity to serve you.

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check-in- the clerk was awesome, very friendly, cheerful and helpful!
Stayed 3 nights in Jan 2024
Response from M Alade on Feb 23, 2024
Thank you for your feedback!

10/10 Excellent

michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. Staff very friendly! Convenient as we were here to see a UC basketball and see our daughter who is a UC student. Win for UC!!
Stayed 1 night in Jan 2024
Response from M Alade on Feb 23, 2024
Thank you for your feedback! Go UC!! Hope to see you next visit.

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from M. Alade on Feb 23, 2024
Thank you for your feedback!

8/10 Good

tamer, Birmingham

Stayed 2 nights in Jan 2024
Response from M Alade on Feb 23, 2024
Thank you for your feedback.

10/10 Excellent

SAM

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Benny

Disliked: Cleanliness, staff & service, property conditions & facilities
stay somewhere else
Stayed 1 night in Nov 2023

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome and the staff was very friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Panru

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accommodating staff. Have been here twice and have always had a great experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Gabriel J

Stayed 1 night in Nov 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

nonna

Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and the employees were helpful and very kind.
Stayed 1 night in Nov 2023

10/10 Excellent

Maria, Santa Cruz

Stayed 1 night in Nov 2023

10/10 Excellent

George

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid parking
The hotel is great. You have to park in a parking garage that is expensive. The hotel itself is very quiet. The road that it is on is very noisy.
Stayed 2 nights in Oct 2023

10/10 Excellent

Pamelia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location Near Campus
I only stayed one night but found Fairfield close to the university campus to be convenient and the staff are excellent. What a wonderful relaxing evening I enjoyed!
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Stayed 1 night in Oct 2023

10/10 Excellent

Jorge, Chicago

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable rooms. Easy short walk to campus which is what I wanted. It was a little loud at night (Friday).
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Stayed 1 night in Sep 2023

4/10 Poor

Chris

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wasn’t able to check in til after 6 pm. No discount for the inconvenience. Had my elderly father with me who needed to rest
Stayed 1 night in Sep 2023

4/10 Poor

Holley

Stayed 1 night in Sep 2023

8/10 Good

Jeffrey

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was 2 to 3 times higher than I was expecting to pay for a Faifield Inn Facility. Very expensive. Also, I was told that I get a discount if my child was a student at University of Cincinnati - i feel that Expedia should advertise this option & promote it in their price. The management was exceptional & very customer friendly, but my room did not get cleaned after the first night of my stay - I should not have to ask to have my room cleaned.
Stayed 2 nights in Aug 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the Children’s Hospital
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Erica

Stayed 2 nights in Jul 2023

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating
Stayed 1 night in Jul 2023

10/10 Excellent

Eric, Bellefontaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Have stayed here multiple times!
Stayed 1 night in Jul 2023

10/10 Excellent

Amie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Staff is friendly and we felt very safe here.
Stayed 1 night in Jul 2023

10/10 Excellent

Laura

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Chris at the front desk went above and beyond! Very clean room. Breakfast- not great compared to other continental breakfasts- about half the choices.
Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms!
Stayed 1 night in Jul 2023

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would totally stay here again
Great little hotel. Clean, reasonably priced, nice breakfast and right across the street from the campus. We even used the pool and it was good.
Stayed 1 night in Jul 2023

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Fairfield was great!!! We will definitely stay there again. The We selected this hotel because it is super-close to the University. The only concern was the SIDE/BACK surrounding areas...trash in the streets, unkept properties, felt unsafe.. To be fair, some of the surrounding areas & businesses in FRONT of the hotel have been renovated.
Stayed 1 night in Jul 2023

10/10 Excellent

Eliott

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Two
Stayed 3 nights in Jul 2023

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, good breakfast, and friendly and helpful staff. Great location for visiting UC.
Stayed 1 night in Jul 2023

10/10 Excellent

Anna

Stayed 2 nights in Jun 2023

6/10 Okay

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Parking
The actual hotel was decent, but my car window was broken out in the parking garage (which is the only parking option for the hotel). I will not stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2023

2/10 Terrible

Ann

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The front desk warned us of 20 break ins in the parking garage. Lots of people roaming the streets and poking around the vehicles Couldn’t spend the night we felt very unsafe.
Stayed 1 night in Jul 2023

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Megan

Stayed 1 night in Jun 2023

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and friendly staff.
Stayed 1 night in Jun 2023