Request a Private Occupancy Room
Posted Sep 5, 2016 on Hotels
To say our stay got off to a rocky start would be an understatement. There was an event going on in one of the hotel meeting rooms that was bleeding out into the lobby and all around the front of the building. We finally got our room keys, went upstairs, and SURPRISE...there was someone staying in our room. Went back downstairs and spoke with the manager. His response was "Hmmm...wonder how that happened? I'll have to check on that." No I'm sorry or what could we do to make this right. Really didn't seem that shocked...as if it happens regularly. WiFi is weak, breakfast is weaker! Would not stay at this location again, but if I ever had to I'd definitely request a private room!