Ratings based on 575 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Going Back

Posted Aug 25, 2015
Pros: Expedia
Location: Everything was within a short drive.
Our trip over the 4th of july was so enjoyable we are gong back. The rooms have plenty of space. I have a family of 6 and we had plenty of room. They are clean and the staff is more that accommodating. They have a bar and restaurant on site but are in the middle of it all. Do not have to travel very far to find what you need. We be heading there again in October for the Holloweekend at Kings Island.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maumee, OH

Nice Area Near Kings Island

Posted Aug 16, 2015
Pros: Clean and friendly. Good breakfast. Close to Kings Island and plenty of things to do nearby.
Cons: WiFi signal was a bit weak. Also, the room design left a lot to be desired with the bathroom size. The room is huge, with a tiny bathroom.
Location: Lots of restaurants and shopping as well as Kings Island theme park.
Very nice hotel with a friendly, helpful staff. Plenty of room for 6 people in the 2 double-bed suite. Nice beds and. furniture.
Comment from EPC
Aug 21, 2015 by Ryan T., EPC
Thank you !
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2015
Nice hotel in nice location. Very good free breakfast.
Comment from EPC
Aug 21, 2015 by Ryan, EPC
Thank you ! We look forward to serving your party again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from wv

Nice hotel, large rooms.

Posted Aug 9, 2015
The hotel was really nice and the room was spacious! Most of the staff was friendly and helpful. My only real complaint is that the hotel kitchen seemed to be out of the ingredients required to make several entrees. The didn't have the ability to cook the items we wanted for the entire length of our stay. :( Otherwise, it was a good experience.
Comment from Hotel Management
Aug 21, 2015 by Ryan, Hotel Management
Thank you for the great feedback. I would like to offer my sincere apologies for the lack of food and beverage options. I can assure you that your concerns will be addressed with the appropriate team members.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 5, 2015
Great place!! Have stayed here several times and will again!
Comment from EPC
Aug 21, 2015 by Ryan , EPC
Thank you ! We look forward to accommodating your party again in the future.
Comment from EPC
Aug 21, 2015 by Ryan , EPC
Thank you ! We look forward to accommodating your party again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very modern

Posted Aug 3, 2015
Great staff and manager the Hyatt was great choice , whenever we come to Cincinnati we are staying here
Comment from EPC
Aug 21, 2015 by Ryan , EPC
Thank you so much for the positive feedback. It is greatly appreciated.
2 out of 5
by A verified traveler

Posted Aug 2, 2015
.Breakfast was a disaster. No plates, no bowls, no silverware. After you finally got some food, there was no place to sit and eat. Some people were taking their kids up to their rooms to eat. Could not accomadate the volume of customers they had
Comment from Hotel Management
Aug 21, 2015 by Ryan, Hotel Management
I'm sorry to hear that our accommodations were less than satisfactory. Your concerns are very important to us and will be addressed with the appropriate team members. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
Good place to stay! The hotel is nice and clean and it was a quite place to sleep. Also, the pool was up to 6 feet deep.
Comment from Hotel Management
Jul 31, 2015 by Ryan , Hotel Management
Thanks for the great feedback! We appreciate it and look forward to accommodating your party in the future.
5 out of 5
Recommended
for Families
by A verified traveler from Columbus

Great, large room for a large family.

Posted Jul 22, 2015
We have four children so it is tough to find a hotel that comfortably accommodates us. Hyatt Place was great. We had two double beds and a pullout sofa. The hotel was only about 10 minutes from Kings Island, and the breakfast was a bit "fancier" than most free hotel breakfasts.
Comment from Hotel Management
Jul 31, 2015 by Ryan , Hotel Management
We pride ourselves on being a bit "fancier". I'm glad to hear that we could comfortably accommodate your party! Thank you!
4 out of 5
Recommended
for Families
by A verified traveler from Brunswick, OH

Nice hotel close to Kings Island and water parks.

Posted Jul 5, 2015
Pros: Decent continental breakfast, clean, close to attractions.
Cons: The separate shower and toilet space is very small. The ceiling in the Bathroom was chipping badly with some flaking paint.
Location: Less than a 7 minute drive to Kings Island, Great Wolf Lodge, and about 10 minutes to The Beach water park.
We were very happy to find a clean and decent hotel so close to Kings Island for a decent rate. The staff was friendly upon our late check in, sent toiletries to our room when my hubby forgot to pack a few, and the room was clean and mostly spacious.
Comment from Hotel Management
Jul 13, 2015 by Ryan, Hotel Management
We appreciate the great feedback and look for the opportunity to accommodate you again the future! Thank you
Comment from Hotel Management
Jul 13, 2015 by Ryan, Hotel Management
We appreciate the great feedback and look for the opportunity to accommodate you again the future! Thank you